How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMason & Sons Tire & Automotive Repair Center
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 559 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mason & Sons Tire & Automotive Repair Center for 8 kinds of job.
Mason & Sons Tire & Automotive Repair Center for tires
Clear ✕All 42 Google reviews tagged “Tires”
JD was very helpful and the company is all around professional. They really take care of their customers!
Once again, I had a great experience getting my car serviced at Mason and Sons. The price was entirely reasonable and I trust their judgement, honesty and guidance. I have many friends and neighbors who have also had great service from Mason and Sons. I give them my highest recommendation.
Super friendly, helpful, and quick! They even gave my car a little clean up (exterior and interior)!
Honest, fast, and reliable. They diagnosed the issue quickly, fixed it right the first time, and didn’t overcharge. Highly recommend if you’re looking for a mechanic you can trust.
Mason and Sons were very knowledgeable in servicing my car!! They provided excellent service and communication during the time my car was being serviced!!
El mejor servicio que he encontrado en greenville son 10/10 son muy buenos rápido amables pacientes y sobre todo estan pendientes de uno y el auto, mas que recomendado espero sigan por muchos años gracias por sus servicios y los de sus muchachos
Very nice people and got me a great deal on tires!! 🛞
Masons & Son Auto has been my go-to shop since I moved to Greenville three years ago. Five-star car service every time with fair, reasonable pricing. I always feel like my car is in good hands here. Bailey is fantastic and consistently provides great customer service. Highly recommend!
I’m from out of town and needed to take my daughter’s car in for repairs. Both the sales staff and technicians were friendly and knowledgeable concerning the repairs. I too was once a certified technician and instructor so I understand the process. The repair’s were reasonably priced and completed in a timely manner.
Highly recommend! Got a screw in my tire while visiting and they went the extra mile to get me fixed up and on my way so I didn’t miss my brother’s wedding. They also did a full check on the car and laid it out without any pressure to add services. If you are looking for someone to be honest AND do excellent quality work, this is the place.
they never take advantage of the customer, they have always done me right!
I towed my car to Japanese auto service. Originally they were great. After 8 days they didn’t even look at my car. I called Thursday. It would be Monday before they could look at my car. I called Monday they told me they didn’t know when they would be able to look at my car. I left a voicemail if I should…
I had a positive experience working with this great team. Their communication was excellent, and they did an outstanding job on my car. It has been running smoothly ever since it was returned to me. Although they weren't able to have it ready at the promised time, they worked quickly to ensure I had transportation and would not miss work.
Absolutely run the way businesses should be run, a model to follow , without a doubt professional. And frankly, just Good People. And I never met them, until I had a tire go flat. What good fortune to stumble in PS Bought a tire
We purchased new tires for our daughter's vehicle a year ago. These guys are friendly, reasonably priced and have great service. We will definitely be repeat customers.
I had a positive experience here. JD was extremely kind and went out of his way to assist me with transportation in lieu of my car
Mason & Sons always treat me like a favorite customer! They are professional and thorough about the services they will be providing at my visit and providing an accurate cost estimate as well as how long the work will take. And they always wash my car before I pick it up. How do you beat that?!
On time, cost as quoted, and friendly staff!
JD Work me in for a tire rotation On a moment's notice. They ran into several issues with my vehicle They were able to work through them. Did not charge me extra even though it wasn't their problem. I would go back there in a heartbeat
I popped a tire last Friday and JD took excellent care of me! He was super friendly and very personable. He quickly got me squared away with a new tire the following Monday and it took less than 15 minutes! Go to them if you’re in the downtown Greenville area!
I had a great experience working with Mason & Sons. They were great at communicating and keeping me informed while my truck was getting a transmission replacement. They will have my auto service business going forward!
Update review: Car began making a loud noise from the fan. Called and spoke to Bailey. One of the techs came to job, picked up my car and provided a loaner knowing that I wouldn't have a vehicle. Bailey provided me with updates and was able to explain the problem where I could understand and explain it to my…
Came in with a flat tire, but quickly decided on a set of new tires given the existing wear. They were totally booked for the day, but managed to get my work done so I could get home. Discussed various tire options base on my needs. Even cleaned the car!
Excellent and straightforward service. I particularly appreciated the text documenting the results of their inspection and their itemised estimate. Could hardly ask for a better experience at the mechanic's.
I've had my vehicles serviced by Stephen Mason for nearly 20 years. He and his crew of mechanics are skilled and friendly. I trust them to do a thorough and complete job and they always go above and beyond to treat me and my truck well.
Best car mechanic I have ever been too. Excellent customer service.
If you want quality work, you do not need to go any where else in Greenville. Convenient location, personable staff, and a great lounge area are all reasons to take your vehicle to Mason & Sons the next time you need service. Mason & Sons is a shop that you can trust with your vehicle and expect top quality service every time.
I came in to get my tire fixed after i ran over a large screw. They plugged my tire for free with no charge at all! I will be using them for future services as well. Great customer service!
These guys could not have been better. Professional, caring and addressed all my questions and more with additional follow-up. They went above and beyond. I could not be happier with their service and my experience !!!
As always, everyone at Mason's bent over backwards to be of help. They always go way beyond "just" doing the job. You look for honest, reliable, cheerful, competent service? This is the place to bring your vehicle. The not listed part is a good "car wash". Thank you!
They went above and beyond any mechanics shop I have been to!! When it was determined I had to leave my truck, they dropped me off at my house which was several miles away. Once the services were completed the same day they brought my truck to me after business hours shiny and clean. All general maintenance was done…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 49 | — |
| Tires | 42 | — |
| Auto engine diagnostic | 35 | — |
| Brakes | 27 | — |
| Engine repair | 24 | — |
| Wheel alignment | 23 | — |
| Steering & suspension repair | 17 | — |
