Experts Reviews · Company report
Massey Services Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Massey Services Pest Control

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 527 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massey Services Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massey Services Pest Control is better than 89% of pest control services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massey Services Pest Control is better than 92% of pest control services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massey Services Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Massey Services Pest Control for 8 kinds of job.

Massey Services Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 102 Google reviews tagged “General pest inspection” · showing 20

Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was extremely prompt with his response and accommodated our pest control needs. His service was stellar.

Paid $80–100Great priceGeneral pest inspection
Jas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler does a really great job!

Great priceGeneral pest inspection
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was professional and accommodating. We had to reschedule and he was polite and helpful.

Reasonable priceTermite inspectionGeneral pest inspection
Gracella10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ethan Renfrow serviced my home today. I was so impressed with his professionalism. Ethan was also extremely courteous. I was very pleased to have him service my home!

Paid $60–80Reasonable priceGeneral pest inspection
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler was very polite and knowledgeable

Not sureGeneral pest inspection
Guided1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler did an awesome job at our house today. Very professional and polite.

Paid $180–200Reasonable priceGeneral pest inspection
Garret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got my termite inspection done by Tyler; I had a few questions and he was happy to answer them and I was pleased with how thorough the checkout was!

Paid $1–20Not sureHome inspectionTermite inspectionGeneral pest inspection
Lynell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tyler was very prompt and called prior to arriving as requested. He completed our pest treatment timely and offered suggestions!

General pest inspection
Flavia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler made our family very happy and it’s nice to know that our house is protected!

Great priceGeneral pest inspection
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was quick and professional!

General pest inspectionBug & insect extermination
Liberty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler monitors my apartment complex & Ive never had any issues! 10/10 recommend the company & kudos to Tyler for the wonderful service!

General pest inspectionCockroach extermination
Lissette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler did great!

General pest inspection
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was polite, professional and very knowledgeable. He made us feel confident with his service. We look forward to dealing with him in the future!

Paid $100–120Great priceTermite exterminationGeneral pest inspectionBug & insect extermination
Bryson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was great, very efficient (quick without slacking on thoroughness) and friendly.

Not sureGeneral pest inspection
Royale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler did a great job servicing my apartment. He always has a pleasant attitude and is always happy to help.

Great priceGeneral pest inspection
EbonyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler was very polite and did what was needed

Not sureGeneral pest inspection
Madeleine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was incredibly thorough observant figured out where/how pests are accessing my attic. Then he offered viable ways that Massey could fix this issue for me. Highly recommend.

Paid $120–140Reasonable priceHome inspectionRodent exterminationSpider extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler did a great job with the pest control today at my apartment unit.

General pest inspection
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler was awesome. Friendly, excellent service.

General pest inspection
TrevLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler was communicative, friendly, and professional. He followed his actions with explanations as to why and made sure I understood every step of the way. We are very pleased with his service and look forward to working with him in the future. 5/5

Paid $180–200Reasonable priceHome inspectionSpider exterminationGeneral pest inspection

Show more general pest inspection reviews (82 more) →

Price

$100-16% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 45%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection102$66–$136
Bug & insect extermination51$66–$146
Home inspection46$66–$173
Termite inspection33$93–$323
Ant extermination27$86–$246
Rodent extermination26$91–$323
Cockroach extermination24$88–$282
Spider extermination17$73–$159

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