Experts Reviews · Company report
Massey Services Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Massey Services Pest Control

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 527 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massey Services Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massey Services Pest Control is better than 89% of pest control services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massey Services Pest Control is better than 92% of pest control services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massey Services Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Massey Services Pest Control for 8 kinds of job.

Massey Services Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 172
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Home inspection”

Olivia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Jacob is a great inspector. He was very thorough and knowledgeable.

Paid $80–100Great priceHome inspection
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler did a great job and was quick with services!

Home inspection
Garret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got my termite inspection done by Tyler; I had a few questions and he was happy to answer them and I was pleased with how thorough the checkout was!

Paid $1–20Not sureHome inspectionTermite inspectionGeneral pest inspection
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler came out today to service our home. He was extremely thorough in his inspection and answered all of the questions we had.

Great priceHome inspection
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler did a great job today at my apartment !

Home inspectionHornet & wasp extermination
Turner11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was very thorough and friendly! It’s nice to know that my home is going to be pest free!

Home inspectionRodent extermination
ridge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was very professional and respectful

Home inspection
Hendrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler has the best service that you can ever ask for, Smooth in and out works with you no inconveniences.

Home inspection
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had our termite inspection this morning. Our technician Trista was very kind, on time, and efficient. Very pleased with our Massey services!

Not sureHome inspection
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was great!!! Definitely 5 star service

Home inspection
Jayden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler came sprayed my apartment and was super friendly and helpful.

Home inspection
sib9251 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler was very professional!

Home inspection
Love2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Darrion Did an amazing job!

Paid $100–120Great priceHome inspection
Madeleine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was incredibly thorough observant figured out where/how pests are accessing my attic. Then he offered viable ways that Massey could fix this issue for me. Highly recommend.

Paid $120–140Reasonable priceHome inspectionRodent exterminationSpider extermination
Giraud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler was a huge help and very god tech.

Home inspection
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler was very courteous, helpful and did a great job.

Reasonable priceHome inspection
TrevLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler was communicative, friendly, and professional. He followed his actions with explanations as to why and made sure I understood every step of the way. We are very pleased with his service and look forward to working with him in the future. 5/5

Paid $180–200Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
BelindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler came to do inspections today. He was thorough and efficient. Completed task in a timely manner. And was very pleasant to deal with. Would recommend to anyone looking for a competent and reliable pest control company

Not sureHome inspectionTermite inspectionGeneral pest inspection
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler did a great job for us. Very professional and personable.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationAnt extermination
NeelLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had these guys for my termite contract and pest control for years now. Always a good experience, Brant is the man and took his time with the termite stations and inspection this year. Haven't had issues with termites or pests since I've had them and they are happy to address anything that ever does come up. Not going anywhere else as a customer.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Lexi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with Massey Services Pest Control, especially thanks to my technician Darrion. They were professional, punctual, and very knowledgeable. They took the time to explain the treatment process, answered all my questions, and made sure everything was done thoroughly. I highly recommend Massey…

Home inspectionTermite inspectionTermite extermination
JudyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Massey provides great services. Tyler is informs me of what he will be doing and I feel he always goes above and beyond.

Paid $60–80Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Nichole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mr. Tyler called before showing up even though it’s not required on my end, which was nice of him. He was very polite once he got here. Once he was finished he let me know what he did and the pest activity we had.

Paid $60–80Reasonable priceHome inspection
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Madelynn accomplished a great job of checking all our bait traps, and inside the house plumbing. We were lucky to have no problems encountered on our property. Massey has great service!

Paid $200+Great priceHome inspection
TracieLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have the very best service technician named JACOB. He is very courteous, always on time, he is thorough, my residents LOVE him! Very outstanding young man!! Anything I ask as of Jacob, as I am the manager of Jackson Square Apts, he does. If there was 100 stars 🌟 he would definitely get every last one!

Paid $140–160Great priceHome inspection
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tyler was professional, friendly, and performed a great job whole answering any and all questions. 10/10. Great service.

Great priceHome inspectionFlea & mite exterminationGeneral pest inspection
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tyler was very informative and took care to no spray in areas that would harm animals !

Paid $200+Not sureHome inspection
Catalina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tyler did a great job with our rodent control.

Home inspectionRodent exterminationGeneral pest inspection
Jo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tyler is very professional and courteous. I would highly recommend Massey services to my family and friends.

Reasonable priceHome inspection
Noel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler did an awesome job checking stations and giving helpful tips for prevention of mice and ants

Reasonable priceHome inspection
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler was very informative

Home inspection
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler Morel- Good job. Appreciate him taking the time to

Paid $120–140Reasonable priceHome inspection
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very polite he addressed a spider problem about a month ago and today he performed our qtly treatment. Very good representative of your company.

Paid $100–120Not sureHome inspectionRodent extermination
Deborah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler did an awesome job, very informative!

Home inspection
Glenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very easy to schedule and work with. Tyler is so informed and can answer any questions. I asked if you could spray for something in my garage and he was on it. I love seeing that there is still great customer service out there.

Great priceHome inspectionRodent exterminationCockroach extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler came out to the house today and did an excellent job servicing our place. Prompt, Courteous, and knowledgeable. Moving forward we will use Massey for all of our pest control.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Bobby15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler Morel. Super nice. Super professional.

Great priceHome inspection
Chantelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler did an awesome job today! Very professional and knowledgeable.

Reasonable priceHome inspectionGeneral pest inspection
Taryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler did great today, very helpful and knowledgeable.

Not sureHome inspection
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler

Reasonable priceHome inspection
Tremelle14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Tyler was very great and very detailed with servicing unit. Will recommend everytime!

Reasonable priceAnt exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yolanda Colar has been telling me about Massey Services since she has started working there and I kept telling her I didn’t want pest service until I got ants that I couldn’t get rid of, she came out and did my initial service and I was impressed at how detailed she was. I would definitely be recommending Massey Services to friends and family

Ant exterminationCockroach exterminationHome inspection
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! Ashley always ask if we are having any issues. She is always friendly & professional. We highly recommend Massey Services!

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
mikki-layla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been working with Massey Services for almost 5 months now doing pest control and inspections weekly. I've genuinely enjoyed working with such a great company. Their responsiveness and attention to detail really outshines any other pest control service team I've worked with! Here at our property, we are honored…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
carolineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Masseys is a top notch pest control company. Sean Harrison is so friendly, professional and efficient. I love his personality and attitude. He always takes his time to treat our home without rushing. Sean is very professional and doesn’t mind educating us about the services he provides. He is always on time and…

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brett3 weeks ago★★★★★

Rating only, no written review.

Paid $100–120Great priceHome inspectionGeneral pest inspectionCockroach extermination

Price

$100-16% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 45%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection102$66–$136
Bug & insect extermination51$66–$146
Home inspection46$66–$173
Termite inspection33$93–$323
Ant extermination27$86–$246
Rodent extermination26$91–$323
Cockroach extermination24$88–$282
Spider extermination17$73–$159

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