How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMassey Services Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for cockroach extermination
Clear ✕All 147 Google reviews tagged “Cockroach extermination” · showing 60
On time and very courteous, did a thorough job and asked if we had any concerns. Keep up the good work and thanks
Luis performed my pest control service. He did an excellent job and highly recommend him. Very friendly and professional.
I was home today when my technician did his job at my home but I know he always does a vey professional inspection and great work when he comes to service our property and as always his job was exceptionally good! Thank you Jason and EnviroGuard. I could not have asked for a more thorough job!
Jason was very thorough. He explained what he was doing and the areas he would give specific attention to. He also was extremely personable and took time to talk to my grandson. Wouldn’t mind having him permanently assigned to treat my residence. A ray of sunshine!
I had Jason today and he was great. Very professional.
Charles was our technician for South Huntsville, AL which he was trust worthy, diligent, and wonderful. This company is better in both services and prices than the previous company are use before. Love his service and attention to detail. 🙂👍🏾 He deserves a raise!!
Quick and efficient
Jason was professional, answered my questions and provided the service I requested.
Jason was very professional and on time. I would like to request him each time.
Jason was the service man that came out to my house and he was amazing! Very knowledgeable and helpful, very respectful and professional. I have been with this company for 3 years now and they do a great job every time.
Dylan did our service and he was prompt, competent, polite, and professional.
The technician was very nice and knowledgeable. Did a exceptional job very well done. I really like the attention in removing ALL spider webs around the entire house inside and out.
Very friendly & respectful.
The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…
Nick took good care of my house today! Really happy with EnviroGuard so far!!!
Enviroguard has been servicing our property for almost 2 years now. Sheldon (Ron) came out again and was just a great as his first visit. Super friendly and an absolute pleasure to work with. Extremely professional, knowledgeable, courteous and diligent. I would definitely like to request him as our serviceman on every visit! Thanks!
Joe is our service rep, he takes his time to explain what he is doing as well as any issues he finds. Joe is professional, polite and does a great job.
EnviroGuard are super professionals! Mike Sharp visited our home and Sheldon went right to work spraying inside and out! I highly recommend this group of friendly experienced folks! Thank You Sheldon! Pleasure to meet you both! Sheldon is our go-to guy!! Thank you Sheldon for your kindness and patience with our requests!!
The technician was very courteous and on time. The material they use is pet friendly and very effective.
Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.
Hunter is amazing! He is always courteous, lets me know when is coming and does excellent work. He also answers any questions I may have. Totally recommend him and Enviroguard!
Have been with Enviroguard for over a year now. They have always been great! Shout out to Sheldon for being so accommodating!
Joe was very thorough. And I like to get a phone call 30 minutes ahead. Great job y’all.
Awesome service. Trey was very knowledgeable and was able to help me with all my pest problems!
Tray always does a fantastic job.
Sheldon is always extremely professional and respectful. He does a great job taking care of the outside of my property, and always asks about any problem areas of concern. I’d highly recommend Enviroguard to anyone in town that wants to prevent pests around their house!
Our technician, Jackson, is excellent. Very helpful, thorough and friendly. My wife and I highly recommend EnviroGuard and have used them for years.
Our technician (Hunter) did awesome job as always. He was on time and professional. He answered any questions we asked and addressed all of our concerns.
This is an updated review 10/27/23. I have a new tech Sheldon. What a wonderful young man. Very respectful and listen to what I said. He did a great job servicing my home. When he came on the house he wanted to know the problem area and made suggestion to help with the spiders.
Excellent service, cockroaches are gone! AJ is polite and charming. Also competent and careful.
My technician, Jackson Robert’s, is the best. Any time I have a concern or question, he immediately addresses the issue. The tiny sugar ants are persistent, as is Jackson. We are definitely winning the battle 😆. Thank you Jackson, I appreciate your patience with my dogs and fencing area. Superior professionalism.
Dillon was very professional an helpful. I would recommend their services.
AJ was very respectful when he arrived and let us know exactly what he was going to be doing, very great service and would recommend to anyone looking for pest control
Great job, very thorough. Very polite technician.
Been with these guys for the longest! Very professional and always works around my schedule! Thanks for keeping the pest away!
Sheldon was on time, professional and made sure that all my questions answered. Great job!
Thank you Sheldon for awesome customer service and for keeping the rodents away!
Very polite and considerate folk, explained everything about the treatment and what to expect going forward. Update: they explained almost everything… they failed to mention that it was a year long contract not a month by month agreement like the gentleman originally explained to me. Yes you can cancel at anytime,…
Michael is a great technician he knew everything about pest control and was very informative . Great experience. No more pest problems for me .
He did all the house area, inside and out, sprayed the yard and topped it all off by using his long brush on the gazebo, which has NEVER been brushed or covered with so much care since it was built, probably 23years ago. I’ll let you know if the spider webs are as dense on the windows as they were before your company came. Thank you! Sheldon was great!
Joe is a very good technician and representative of the company. Him and Cameron both made sure we were well informed about the service while also being very friendly. I would recommend this company to anyone looking for pest control because of these two.
EnviroGaurd is fabulous, they explain what they’re going to target before each treatment and what the results would look like, making each visit easy and informative. They also make sure there isn’t anything new since the last service. Thank you for all your hard work, Dillan.
Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.
Tech was very thorough and informative. !!!!!!!!!The mouse in question has been eliminated!!!!!!!!! Found in trap this morning!!
Good experience. Very satisfied with the job that Dylan did. As always a great 5star job!
Tech. Did an excellent job.very polite and professional..
I’m so happy Dylan came and did pest control work on my house is amazing
Tra is a good helping worker!
Dylan was so professional! He was very thorough and respectful.
Great service and great work thank you mr Dylan for your time
My technician is Dylan and he’s so kind, friendly, and Efficient! I recommend this company 100%
Great work. Dylan was amazing. Thank you guys
Very professional and courteous employees.
dylan is an amazing worker
dylan has great customer services
Dylan was a great technician to work with. He had amazing customer service and overall did a great job.
Great work, professional. Did great with high up spider webs and wasp nest too. Great service manager that came out with visit for quality control. Also, no issue with having to reschedule last minute due to rain. Goodbye ants, spiders, bugs, roaches, and flees!!!!!!!!
Great job on this reservice.
The tech was very courteous and thorough in his explanation of what was to be done. There was no mess left during or after the service. We have had 3 treatments now and are very satisfied with our experience.
The technician arrived on time. He was very personable and polite. Was our 1st time using this company and the technician did a very thorough job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 275 | $58–$133 |
| Bug & insect extermination | 272 | $58–$131 |
| Spider extermination | 263 | $56–$136 |
| Ant extermination | 219 | $63–$191 |
| Hornet & wasp extermination | 195 | $79–$246 |
| Cockroach extermination | 147 | $66–$214 |
| Flea & mite extermination | 137 | $78–$282 |
| Mosquito extermination | 121 | $63–$101 |
