How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMassey Services Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for general pest inspection
Clear ✕All 276 Google reviews tagged “General pest inspection” · showing 260
Anderson did a great job. He took care of the outside. He was very informative and pleasant.
Very good company ! Charles Wellman was professional and provided excellent service. I will ask for Charles each time I have a scheduled service.
Charles was our technician for South Huntsville, AL which he was trust worthy, diligent, and wonderful. This company is better in both services and prices than the previous company are use before. Love his service and attention to detail. 🙂👍🏾 He deserves a raise!!
Charles serviced our house the other day and did an awesome job. Thanks for the great service!
Jason was very professional! Prompt, friendly, and very knowledgeable
Anderson does a great job! He has a great personality and is very thorough and professional. He looks to make sure he doesn’t miss anything, is respectful and caring of your pets as well as your home, and has a great work ethic. He listens to your concerns and does his best to accommodate any and all pest control…
Still loving the effectiveness of their treatment for my ant problems. Highly recommend this service. Charles did a great job and was very knowledgeable, professional, thorough, and polite.
Wonderful company! Great Technician!!
Excellent service. Thsnk you Nick kramer for your expert service.
Jason was friendly, professional and thorough! Had great communication skills!
Service was excellent, technician took his time to do a quality job.
Great company and I'm very pleased with the technician that does my service. Jason is always thorough and nice.
The technician was very nice and knowledgeable. Did a exceptional job very well done. I really like the attention in removing ALL spider webs around the entire house inside and out.
I've used EnviroGuard now for over two years and have been very pleased with the technicians as well as the quality of the products. Any time we've had an issue or concern, they take care of it within 24-48 hours without question or cost. Very satisfied.
Jason took the time to speak with us. He showed us the issues, took care of what was wrong. He was wonderful, respectful and very professional.
Chase is professional and friendly.
My tech, Nick, did an amazing job!
As always, great job addressing the problem areas around the house. Appreciated Nick K. following up in regards to the backyard needing service.
Even when there is an issue it’s always fixed! Best pest service around!
Jason was very thorough with what the services would handle. Appreciated his attention to detail.
Great group Excellent service Rep was larry is a very good representative of your company.
Jason R. was on time, friendly, and very professional. He explained the treatment very well and he did an excellent job. Highly recommend him and Enviroguard.
Nick was very professional. He was polite, did a stellar job and is a great asset to your company! Thank you!
The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…
Nick took good care of my house today! Really happy with EnviroGuard so far!!!
Nick was our technician and he was great. Not only did he do a great job, but made relationships. I have full confidence in this pest control company because of how well he explained everything he was doing. Thanks again Nick.
Always professional and provided information on more services regarding wasps, which I will use.
Always excellent service. Service is very friendly. Pleasure to work with
Oustanding professionalism. Very nice and polite.
Excellent job as always
Enviroguard always get the job done and is very responsive to calls and concerns. Very easy to do business with.
Still really enjoying the service, and I appreciate how they respect my request.
Larry is wonderful! He addressed every issue. This company is great! Yes, I HIGHLY would recommend
Very friendly and always on time. Very helpful and knowledgeable on what he does.
Christian was on time, professional and very thorough.
He explained everything in detail and was great!!!
Good job as always. Christian was my tech and he went above and beyond.
The technician Hunter is absolutely the best. This morning he treated the exterior of the home and also provided the complimentary interior treatment since I was home. He also helped me identify an insects that were coming into the home. 10 out of 10 I do recommend EnviroGuard Pest Control.
Joe is our service rep, he takes his time to explain what he is doing as well as any issues he finds. Joe is professional, polite and does a great job.
EnviroGuard are super professionals! Mike Sharp visited our home and Sheldon went right to work spraying inside and out! I highly recommend this group of friendly experienced folks! Thank You Sheldon! Pleasure to meet you both! Sheldon is our go-to guy!! Thank you Sheldon for your kindness and patience with our requests!!
Service person very polite, professional and so very thorough! I can sit on my small back patio and just don’t have the bug problem I used to. All I have to do is mention a specific area and the next time they’re here they take care of that!
The technician was very courteous and on time. The material they use is pet friendly and very effective.
Hunter is amazing. He is very professional and arrives on time and does the absolute best and keeps me informed. I would like him to return every time. He is also a very nice guy
Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.
Hunter is amazing! He is always courteous, lets me know when is coming and does excellent work. He also answers any questions I may have. Totally recommend him and Enviroguard!
Dylan from EnviroGuard was very helpful answering my questions. He was prompt and very efficient.
Well done. Completed inside and out quickly.
Have been with Enviroguard for over a year now. They have always been great! Shout out to Sheldon for being so accommodating!
Wonderful service and he liked my parrot and my parrot liked him!
EnviroGuard did a great job treating my home and lawn for pests. I like that they use natural products that are not harmful to animals. They have flexible scheduling too, including late evening, which makes it very convenient for working families. Update: I left EnviroGuard for a year after being poached by better…
Joe did a great job both inside and out and answered all my questions.
It was a pleasure meeting Dylan. He was polite, professional and listened to my concerns. I appreciate the great service as always. Give the boy a bonus!😃 Thanks, Rachel Thompson
My technician, Andrew, was by far, if not, the best technician we’ve had the pleasure of servicing our home. Thank you.
Jackson did a great job today, as he always does. He was very thorough spraying inside and out. He was even nice to my barking dog. He is always very professional, but friendly. I always look forward to seeing him. I’ve never had a technician that has done as good a job as he does. I give him a superior rating!!…
Joe was very thorough. And I like to get a phone call 30 minutes ahead. Great job y’all.
I have used this company for over two years now and I have been completely satisfied. They have worked with my hectic retail schedule to schedule/reschedule appointments. The customer service team and the techs that come to your house are always so friendly and courteous. My regular guy even places the bricks (we…
Timely Good service Friendly
Good job. On time/date. Heads up for my pets before hand. Thank you. Very professional did all my requests.
Dusted the eves and garage. Sprayed in the house and was very thorough and professional
I didn’t know it was possible to really get rid of pest in the south, wow these people were amazing! They kept their word, they really got rid of all pests! Ants roaches and spiders, even mr. pokey! Hunter, Dylan,Tate and Jason were amazing, always on time, thank you, you were all so thorough! Our shed had a large…
I cant say enough good things about our tech Joe Woods.
Jackson always does a great job. He’s always very nice & personable. Additionally, he does a fantastic job keeping our house pest free. I highly recommend Jackson
Any problems we were having with bugs and spiders are now eradicated.Thanks for a great job. The Technician was very thorough and extremely courteous.
Always professional.
Sheldon came by my house and performed my bi-monthly service. He provided me with helpful advice to help me get ready for when the temperature drops.
This is an updated review 10/27/23. I have a new tech Sheldon. What a wonderful young man. Very respectful and listen to what I said. He did a great job servicing my home. When he came on the house he wanted to know the problem area and made suggestion to help with the spiders.
My technician, Jackson Robert’s, is the best. Any time I have a concern or question, he immediately addresses the issue. The tiny sugar ants are persistent, as is Jackson. We are definitely winning the battle 😆. Thank you Jackson, I appreciate your patience with my dogs and fencing area. Superior professionalism.
Sheldon was professional, friendly and courteous. EnviroGuard is a great company. I have had no issues and when there are problems with insects 🕷️ 🐜 🐞 🐛 🐝 in or around my home, which is not very often, I call and they show up the next day or so at no extra cost to me to place barriers or baits to get rid of the issues.
Dillon was very professional an helpful. I would recommend their services.
AJ was very friendly and thorough in explaining everything he was doing. Great customer service.
AJ was very respectful when he arrived and let us know exactly what he was going to be doing, very great service and would recommend to anyone looking for pest control
Great job, very thorough. Very polite technician.
Been with these guys for the longest! Very professional and always works around my schedule! Thanks for keeping the pest away!
Jackson is always a pleasure. He's polite and professional and listens to my concerns.
The technician I had today was better than the last.
Sheldon is great! He goes above and beyond and always does a wonderful job. We are very happy with EnviroGuard and they always work around my schedule.
Thank you Sheldon for awesome customer service and for keeping the rodents away!
We were very pleased with how thorough he was today. Wish he would have called before coming. I am hoping he will be our regular service guy.
I greatly enjoyed and appreciate the service, attention to detail which technician Joe Woods provided. My thanks to the company for the great find of this outstanding professional.
Our technician, Tra, was respectful, responsive and most importantly on time. We appreciate the service!
Very polite and considerate folk, explained everything about the treatment and what to expect going forward. Update: they explained almost everything… they failed to mention that it was a year long contract not a month by month agreement like the gentleman originally explained to me. Yes you can cancel at anytime,…
I am totally pleased with the service from EnviroGuard. They came out and did their normal treatment. After as few weeks I saw some bugs in my house. I called them up and they sent Michael out to my home the next day after my call for a re-treatment. He was professional, courteous and went through the whole house spraying for pests.
Michael is a great technician he knew everything about pest control and was very informative . Great experience. No more pest problems for me .
I’ve been a customer for over a year and I’ve found their communication to be excellent. I always receive reminders of the scheduled service and they’ve always arrived on time. On top of that, every member of the The Envirogaurd team has been professional, courteous, and thorough.
Sheldon was very professional and did a great job!
Excellent service today 5 star…
My technician today was Joe. Very personable and explained what he was providing during service. Thank you, Joe.
Everyone was super nice.. and explained everything well!
Hunter is always on time and very kind when he comes by for a service. Thanks Hunter!
He did all the house area, inside and out, sprayed the yard and topped it all off by using his long brush on the gazebo, which has NEVER been brushed or covered with so much care since it was built, probably 23years ago. I’ll let you know if the spider webs are as dense on the windows as they were before your company came. Thank you! Sheldon was great!
Michael our technician who did our service was awesome. He explained everything that he was going to do and completed the work in a timely fashion.
Joe was very friendly and very thorough with the service he provided. He let me know when he arrived and when he was finished. He reminded me about their expectations and services I should receive. Great experience. Highly recommend.
Sheldon was on time and extremely professional. With school being out and us working from home he was very careful not to disturb us and completed the job quickly and quietly. We highly recommend.
SHELDON did an awesome job inside and out! I wouldn’t have asked for anyone else. This is the first day and I am trusting the process 😇 Thank you Mister Sheldon! You get 1000 stars!
Joe Woods did my inspection and he was wonderful! Very professional and informative! Will be recommending this company ☺️
Joe is a very good technician and representative of the company. Him and Cameron both made sure we were well informed about the service while also being very friendly. I would recommend this company to anyone looking for pest control because of these two.
I am brand new to the area and called to have a technician inspect the house prior to moving in. I was pleased with Joe w.'s professional attitude and attention to detail. He recommended pretreatment for ants and spiders to prevent any issues later this summer. I am so happy to know the house is ready after sitting empty for awhile.
EnviroGaurd is fabulous, they explain what they’re going to target before each treatment and what the results would look like, making each visit easy and informative. They also make sure there isn’t anything new since the last service. Thank you for all your hard work, Dillan.
Zac was very helpful and thorough!
Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.
Tech was very thorough and informative. !!!!!!!!!The mouse in question has been eliminated!!!!!!!!! Found in trap this morning!!
Sheldon is awesome, he provided great service and is very professional
Very pleased with service
Good experience. Very satisfied with the job that Dylan did. As always a great 5star job!
We met with Joe and he went above and beyond for us! Will be using again! Thanks again Joe!
Christopher did an amazing job! He informed me of the services he completed and ensured that any other issues were addressed. He applied powder throughout the brickwork. He thoroughly inspected my garage, leaving sticky traps. Also, he took care of a large ant bed near my home. I look forward to continuing my service with EnviroGuard!
Christopher did an amazing job and was very professional, throughout, and friendly!
Jack was very polite and professional. This is my second treatment and whatever they use sure does work.
Hunter was excellent in helping set up service, and Chris was on time for the service and extremely nice and careful when he came.
Dylan did a fantastic job- great service!
Tra is a good helping worker!
Dylan was an extreme pleasure. He was timely and professional.
I know all of my problems are taken care of, and all of the bugs are gone when Dylan comes around
My technician is Dylan and he’s so kind, friendly, and Efficient! I recommend this company 100%
Dylan did a great job! He was friendly, thorough, and efficient!
Very professional and courteous employees.
Friendly fast professional
Christopher was amazing. He was very knowledgeable and a complete professional. Incredible attention to detail. I would definitely recommend his services in the future. Best in Huntsville!!!!
Michael at EnviroGuard did a 5 out of 5 star pest inspection, protection, and extermination service of my house.
edit to add: After 7 months, I still love EnviroGuard. They do more to prevent pest problems than my former service and charge less. If their competitors don't update their offerings, I think EnviroGuard is going to take the lion's share of the market - and they've earned it. Prior unaltered comments: I was 100%…
Dylan is very easy to talk and work with and does very good job!!
Zac
Great work, professional. Did great with high up spider webs and wasp nest too. Great service manager that came out with visit for quality control. Also, no issue with having to reschedule last minute due to rain. Goodbye ants, spiders, bugs, roaches, and flees!!!!!!!!
Great job on this reservice.
Very friendly and extremely dependable. Always answers my questions. I’m so glad I switched my service plan.
The tech was very courteous and thorough in his explanation of what was to be done. There was no mess left during or after the service. We have had 3 treatments now and are very satisfied with our experience.
Well I have them on video showing up and just walking around and never actually performing any service at my house. Spent a total of 3 minutes at my house
Love your tech he was so friendly and knowledgeable 😃
Tre is the man!!!!! Very knowledgeable and helpful. Service was prompt and thorough. Highly recommend.
Very professional and today not one but two hornets nests hidden in the ladders are gone.
Just started using them a few months ago, the service techs are super friendly and thorough. I love that they use pet safe methods and kid safe methods as well.
My home gets serviced by Hunter and Trey. They do a great job! Nice and professional team.
AMAZING SERVICE!!!!! Can't express that enough! Kind, friendly people to work with. Very thorough and efficient! Good for the budget as well!
The technician arrived on time. He was very personable and polite. Was our 1st time using this company and the technician did a very thorough job.
The reps were knowledgeable and the service person performing the service not only took the time to learn the problems we had but after the service explained exactly what he did and made it very clear that we could call them back out at anytime we saw a problem. The price was very competitive. I highly recommend this company!
EnviroGuard Pest control was great! They were on time, professional, kind, and efficient. We couldn't be happier!
They are Very Nice, and Polite, very good Explaining what they were going to do. I feel they did a good job.
Just moved to Hazel Green, AL from Colorado and I am very impressed with the professionalism and service of the salesman and exterminators that came to spray our yard and house. I can't wait to go outside an enjoy my patio without creepy crawlies joining. I would recommend this company to anyone in Alabama. Also,…
Service tech was on time and extremely thorough and knowledgeable.
Zac was very professional and answered all our questions.
Very professional. Very thorough. Very nice.
First service was just completed. So far so good as far as customer service and being professional. I'll update later once the treatment has time to take hold.
Noah and Michael were great. Thank you!
Great service! Professional and friendly. Thank you!
Very knowledgeable and very friendly and professional!
On time and very polite! And swept the spider webs off my windows!! Micheal was quick and when he left he made sure what I could expect next.
Michael came by ON TIME, even wore throw away socks on his shoes. Did his job and explained every step. I do recommend these guys over waynes. Get an account before its too late.
Kyon and Michael have been super pleasant. The service was great! Quick and very easy. I highly recommend this place as they are very professional. Michael found several wasps nest I did not even see. I am very grateful and thankful.
Dylan and Reed were great! On time, professional, fast, effective! Kyler their customer service rep was great as well. Top block. Promote above peers ;)
Michael was on time, pleasant and professional. Thorough work, good value. Didn’t review on quality as this is our first treatment but based on their professionalism, I’m sure their quality is great!
I had EnviroGuard come today and spray my home. I have had other pest control services to come to my home but EnviroGuard sprayed my whole yard and did a very thorough cleaning of my cobwebs and wasps nests from around the windows, porch, balcony and corner areas. I had subscribed to their service, therefore I will…
This company offers good value for service. Treated my entire yard, inside the home, and foundation for less money than the company I had before which only treated the foundation. Michael was professional, efficient, and did a good job. I’d leave 5 stars, but I just got the initial service, so only time will tell…
Dylan was very professional and very knowledgeable about pest control.
Michael was early to arrive and did a great job on the house. Great company and it is great to support a small business so they can get big! The disabled vet is a happy customer!
Service was great.
Michael did a professional and thorough job taking care of our home.
Dylan was great, new favorite bug guys!
Dylan was my technician and he was very knowledgeable
Dylan and Hunter McGeese are great techs they are responsive and nice. they do a good job with answering my questions and is very helpful
Competitive pricing, prompt service and Mike the service tech was clean informative and professional!
Dylan was excellent & couldn’t have asked for a better experience! He came to my house a few weeks ago and I haven’t had any issues since. Super thankful & impressed with the service!
Dylan was extremely polite and very knowledgeable on Pest Control Services and chemicals. Did not make me feel like I was dealing with a pushy salesman... I will definitely call him for all future needs and services. Thanks again Dylan , Debbie Malone
Michael was on time and did a great job. Very courteous, friendly, and professional. Would recommend to others.
More services for our money than our previous company.
Fantastic job! Michael was amazing! He even cleaned the spider webs around my windows. Very courteous and professional! Highly recommend!
Dylan did a great job and was super helpful!
Dylan was very professional and thorough with our initial treatment. He answered all my questions very well and worked to get the treatment completed in a timely manner but did not rush through anything.
We love EnviroGuard Pest Control !! Hunter and Dylan treat our home . They are so polite and respectful! They are very knowledgeable of their job. They have always treated our home with the upmost respect and care. I love that they take time to be personable and let me know each time how much they appreciate our…
Dylan was amazing! He came to our home on time and moved about thoroughly but quickly. Even our pets loved him. He is knowledgeable about his products and gave great advice as to how to prevent any future issues. Would highly recommend!
Our technician Dylan was awesome. He was prompt, courteous, and gave us alot of good information on our house.
Mike the Service Rep was very informative and professional. Went through all options with me and made a plan that best suited our needs. Thank you Mike! Tate the Service Technician was great. Was on time and on point. I wasn't fully prepared when he showed up and he worked with me while I prepared the garage. He…
My technician Dylan was the certainly the right person for the job, He was able to answer all the questions I had with thorough explanations to put my worrying at ease. Was well mannered and on-time and and got done in a timely manor. Dylan is a great employee and a exceptionally good young man.
Enviroguard is a great company. Took care of what I needed with professionally. Jackson Robert's was a great help
Awesome company they do great work. Jackson was our tech and he was just a perfect gentleman. He took care everything we needed and even gave us some great advice to help with pest problems in between visits.
EnviroGuard is a Great company. And Mr. Jackson roberts was an excellent tech. He was very professional and took care of us in a quick orderly fashion.
Tate was a complete professional when he came to our home to perform the extermination of ants and spiders that have infested the home.
Tate is always very thorough and professional. Would highly recommend.
My technician Dylan absolutely blew my expectations out of the water. i heard about enviroguard through word of mouth, and decided to give it a go. he was very professional, and knowledgeable on every question i threw his way. i was concerned about everything being safe for my dogs, and he lifted those concerns as…
Jackson is top notch in service. I give him 5 stars ⭐️ all day. Overall experience is a 4 Star only because my technician before Jackson was not good at all. Here less than 5 minutes and gone. Having Jackson now will help retain me as a customer. He does everything and takes his time assuring you get your moneys worth.
The technician (Dylan) is always courteous and asks if I have any concerns. They always offer to service in the house. I never usually need it. I switched to EnviroGuard from Cooks pest control and don't regret it. Very professional company and I love being able to pay with there automated system. They have been…
Jackson was Very professional and Knowledgeable. He was great to work with and answered all my questions above expectations. Highly recommend Jackson for anyone's bug guy.
Dylan was fantastic. Love that it’s a family run business! Great people and responsive with phone calls. Will definitely recommend to all my friends!
EnviroGuard send out their representative Hunter, he arrived on time and provided quality professional service. From now on whenever I need pest control I am going to be going to EnviroGuard and I am requesting Hunter!
This company is awesome. I’ve had a chance to meet Jason, Hunter, Dylan, and Jackson and they are the best in the business. Keep up the great work!
I was very pleased with the job that was provided by my technician, Dylan. He was quick, efficient, knowledgeable, personable, and just provided an all around respectable service. I would recommend him and EnviroGuard to other locals looking for good value pest control.
The technician that sprayed yard and inside of home was very nice and he explained all that he was going to spray for.
Scheduled the initial treatment for a 2 hr window, and I was pleasantly surprised when Jason showed up less than 8 minutes into it! Jason was very professional and took the time to fully explain all the intricacies of the treatment process, as well as answered all the questions that I had. He explained what I would…
Excellent
“Jackson” was extremely professional and very knowledgeable of the company. Thanks for sending someone that was joy to be around. Respectfully, Michael
Dylan was patient & knowledgeable! Awesome service!
Dylan did a great job with excellent service. We appreciate a whole lot!
Dylan was here on time. Very professional and thorough. Highly recommend them!
Dylan McNeese was polite, professional, and efficient. He was a very pleasant young man. The Westbrooks
Very professional crew and informative. They did inside & outside and were very efficient. Great service!
Dylan was on time, efficient and very polite. Highly recommend this company.
I was happy with the services received with Enviroguard. They came on time, wore shoe covers and put on a mask when requested. They also performed their services efficiently and thoroughly, even going above and beyond the regular services provided. They explained what they did and the products used and what we could…
Our technician, Devan Davis, worked very hard to keep our entire property pest free. He was very knowledgeable and answered all our questions.
Devan was on time (even a little early) and gave me some great extra advice on controlling pests in flower beds. very professional and very nice. I am excited to see this young company grow.
Josh and Steven were outstanding! Professional and courteous, they took great care of us!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 275 | $58–$133 |
| Bug & insect extermination | 272 | $58–$131 |
| Spider extermination | 263 | $56–$136 |
| Ant extermination | 219 | $63–$191 |
| Hornet & wasp extermination | 195 | $79–$246 |
| Cockroach extermination | 147 | $66–$214 |
| Flea & mite extermination | 137 | $78–$282 |
| Mosquito extermination | 121 | $63–$101 |
