Experts Reviews · Company report
Massey Services Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Massey Services Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massey Services Pest Control is better than 82% of flea exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massey Services Pest Control is better than 67% of flea exterminators.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massey Services Pest Control is better than 91% of flea exterminators.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massey Services Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massey Services Pest Control is better than 85% of flea exterminators.A
85

Reviews for your job

Customers hired Massey Services Pest Control for 8 kinds of job.

Massey Services Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Home inspection” · showing 40

LoraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful company! Great Technician!!

Paid $80–100Reasonable priceBug & insect exterminationHome inspectionGeneral pest inspection+ Quality+ Professionalism+ Value
Lonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was very nice and knowledgeable. Did a exceptional job very well done. I really like the attention in removing ALL spider webs around the entire house inside and out.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tonja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech, Nick, did an amazing job!

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Daniela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Even when there is an issue it’s always fixed! Best pest service around!

Reasonable priceHome inspectionGeneral pest inspection
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician, Anderson, is very respectful and responsive to my concerns. He did an efficient job both inside and outside.

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anderson is very attentive to his work!

Great priceHome inspection
Mercy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great group Excellent service Rep was larry is a very good representative of your company.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Guilherme6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick took good care of my house today! Really happy with EnviroGuard so far!!!

Home inspectionHornet & wasp exterminationRodent extermination+ Quality+ Professionalism+ Value
XyonisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Still really enjoying the service, and I appreciate how they respect my request.

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
TAMEKO8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Larry is wonderful! He addressed every issue. This company is great! Yes, I HIGHLY would recommend

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Aretha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He explained everything in detail and was great!!!

Home inspectionGeneral pest inspectionBug & insect extermination+ Professionalism+ Value
Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company has some very amazing employees! Professional, informative, and very good at their job. They answered all of my questions and provided ample information to allow me to make the best decision. I would highly recommend this service to anyone wanting to have their yard and home taken care of! Anderson was exceptionally kind and efficient.

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DeAires11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician Hunter is absolutely the best. This morning he treated the exterior of the home and also provided the complimentary interior treatment since I was home. He also helped me identify an insects that were coming into the home. 10 out of 10 I do recommend EnviroGuard Pest Control.

Home inspectionGeneral pest inspectionBug & insect extermination+ Punctuality+ Quality+ Professionalism
Alyx8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hunter is amazing! He is always courteous, lets me know when is coming and does excellent work. He also answers any questions I may have. Totally recommend him and Enviroguard!

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Magdalena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Wonderful service and he liked my parrot and my parrot liked him!

Home inspectionSpider exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
PennyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I didn’t know it was possible to really get rid of pest in the south, wow these people were amazing! They kept their word, they really got rid of all pests! Ants roaches and spiders, even mr. pokey! Hunter, Dylan,Tate and Jason were amazing, always on time, thank you, you were all so thorough! Our shed had a large…

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I cant say enough good things about our tech Joe Woods.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Jonathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jackson always does a great job. He’s always very nice & personable. Additionally, he does a fantastic job keeping our house pest free. I highly recommend Jackson

Home inspectionGeneral pest inspectionTermite inspection+ Punctuality+ Professionalism
karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dylan was very friendly, professional and knowledgeable. I am very pleased with his service. Yes I'm very satisfied with Dylan he is a wonderful young man .

Home inspection
Draw3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always professional.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
Rhonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sheldon was professional, friendly and courteous. EnviroGuard is a great company. I have had no issues and when there are problems with insects 🕷️ 🐜 🐞 🐛 🐝 in or around my home, which is not very often, I call and they show up the next day or so at no extra cost to me to place barriers or baits to get rid of the issues.

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sylvia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Sheldon for awesome customer service and for keeping the rodents away!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Mychael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I greatly enjoyed and appreciate the service, attention to detail which technician Joe Woods provided. My thanks to the company for the great find of this outstanding professional.

Bug & insect exterminationFlea & mite exterminationHome inspection+ Punctuality+ Quality+ Professionalism
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician, Tra, was respectful, responsive and most importantly on time. We appreciate the service!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
FredLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good service.

Home inspection+ Responsiveness+ Professionalism+ Value
Marcelia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ask for Joseph he is thorough and effective

Home inspection+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff especially Joe Woods, has been outstanding and their service is top notch. Joe clearly knows his products and doesn’t try to oversell but he helps me understand what works best for our home. I would highly recommend.

Home inspectionService not listed+ Value
Brett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe W. was professional, courteous, and thorough. He took plenty of time to inspect my house and patiently point out problem areas and explain all the options for taking care of them. If you need a good exterminator, ask for Joe!

Home inspection+ Quality+ Professionalism
JaNisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SHELDON did an awesome job inside and out! I wouldn’t have asked for anyone else. This is the first day and I am trusting the process 😇 Thank you Mister Sheldon! You get 1000 stars!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Caleb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe is a very good technician and representative of the company. Him and Cameron both made sure we were well informed about the service while also being very friendly. I would recommend this company to anyone looking for pest control because of these two.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RoxannaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am brand new to the area and called to have a technician inspect the house prior to moving in. I was pleased with Joe w.'s professional attitude and attention to detail. He recommended pretreatment for ants and spiders to prevent any issues later this summer. I am so happy to know the house is ready after sitting empty for awhile.

Home inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Mrs7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

EnviroGaurd is fabulous, they explain what they’re going to target before each treatment and what the results would look like, making each visit easy and informative. They also make sure there isn’t anything new since the last service. Thank you for all your hard work, Dillan.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KristyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good experience. Very satisfied with the job that Dylan did. As always a great 5star job!

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tychena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christopher did an amazing job! He informed me of the services he completed and ensured that any other issues were addressed. He applied powder throughout the brickwork. He thoroughly inspected my garage, leaving sticky traps. Also, he took care of a large ant bed near my home. I look forward to continuing my service with EnviroGuard!

Customer photo from Tychena's reviewCustomer photo from Tychena's review
Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dylan was so funny and respectful and he did an amazing job on my house

Bug & insect exterminationHome inspection+ Punctuality+ Professionalism
Kelsi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tra is a good helping worker!

Bug & insect exterminationCockroach exterminationHome inspection+ Quality
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dylan was on time and so helpful! I am very much pro bug, and he was nice.

Home inspection+ Punctuality+ Professionalism
Ricky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dylan was an extreme pleasure. He was timely and professional.

Home inspectionGeneral pest inspection
Maya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I know all of my problems are taken care of, and all of the bugs are gone when Dylan comes around

Home inspectionGeneral pest inspection+ Punctuality+ Professionalism

Show more home inspection reviews (28 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 74%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection275$58–$133
Bug & insect extermination272$58–$131
Spider extermination263$56–$136
Ant extermination219$63–$191
Hornet & wasp extermination195$79–$246
Cockroach extermination147$66–$214
Flea & mite extermination137$78–$282
Mosquito extermination121$63–$101

Compare with