Experts Reviews · Company report
Massey Services Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Massey Services Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massey Services Pest Control is better than 82% of flea exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massey Services Pest Control is better than 67% of flea exterminators.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massey Services Pest Control is better than 91% of flea exterminators.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massey Services Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massey Services Pest Control is better than 85% of flea exterminators.A
85

Reviews for your job

Customers hired Massey Services Pest Control for 8 kinds of job.

Massey Services Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.198
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 198 Google reviews tagged “Hornet & wasp extermination” · showing 40

Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough good things about Glenn! I had a MAJOR wasp problem underneath my deck by the pool, and honestly, it had gotten to the point where I was afraid to even go near the area. Glenn came out, immediately saw just how bad it was,and took care of the problem quickly and professionally. He was extremely…

Customer photo from Andrea's review
Reasonable priceHornet & wasp extermination
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Luis performed my pest control service. He did an excellent job and highly recommend him. Very friendly and professional.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very good company ! Charles Wellman was professional and provided excellent service. I will ask for Charles each time I have a scheduled service.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
KannLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had Jason today and he was great. Very professional.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Charles was our technician for South Huntsville, AL which he was trust worthy, diligent, and wonderful. This company is better in both services and prices than the previous company are use before. Love his service and attention to detail. 🙂👍🏾 He deserves a raise!!

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason was very professional! Prompt, friendly, and very knowledgeable

Paid $80–100Great priceGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick and efficient

Paid $80–100Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
JefferyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason was professional, answered my questions and provided the service I requested.

Great priceHornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
MarneshaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason was amazing and is always on time and provides amazing service!

Hornet & wasp exterminationSpider exterminationMosquito extermination
Larry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and extremely knowledgeable about his job and products. i am very pleased with this service.

Paid $80–100Great priceHornet & wasp extermination
KimLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason checked and wipe off the cobwebs and sprayed from the front porch to the back deck and in between. Tra asked if I need anything special. I want him to know about the wasps so he would be careful; he stated he would take care of them. He went above and beyond what was required.

Paid $80–100Great priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician was very knowledgeable and friendly

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
RoderickLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Service!

Hornet & wasp exterminationTermite exterminationSpider extermination+ Quality
Roland4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason was very friendly! He made sure that there was no problems internally and externally And he made everything so easy.I highly recommend working with him!

Hornet & wasp exterminationRodent extermination+ Quality+ Professionalism+ Value
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Charles did a great job for us. Very friendly, courteous and conscientious. Today we had a couple of wasp nests that he took care of! Thank you!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Kristina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Thsnk you Nick kramer for your expert service.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
CoreyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and sprayed front and back for fleas and ticks and didn’t have to even ask him to.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Quiana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

6/30/2025: It's me again with another review except this time it's regarding a different tech named Jason. This was Jason's first time servicing my home and he was kind and personable from the moment I opened my front door. There was one time in the past where a tech who was servicing my home for the first time went…

Reasonable priceAnt exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tonja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech, Nick, did an amazing job!

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly & respectful.

Not sureHornet & wasp exterminationSpider exterminationMosquito extermination
tekgirl1Local Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick was very professional. He was polite, did a stellar job and is a great asset to your company! Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Quality+ Professionalism+ Value
Guilherme6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick took good care of my house today! Really happy with EnviroGuard so far!!!

Home inspectionHornet & wasp exterminationRodent extermination+ Quality+ Professionalism+ Value
Kenya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always professional and provided information on more services regarding wasps, which I will use.

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andre8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason did a great job and was very professional. Highly recommend!

Hornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jesse10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Enviroguard always get the job done and is very responsive to calls and concerns. Very easy to do business with.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Russ-MalLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful! Larry did a great job. Very personable and very thorough.

Hornet & wasp exterminationBug & insect extermination
XyonisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Still really enjoying the service, and I appreciate how they respect my request.

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service 🤩

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company has some very amazing employees! Professional, informative, and very good at their job. They answered all of my questions and provided ample information to allow me to make the best decision. I would highly recommend this service to anyone wanting to have their yard and home taken care of! Anderson was exceptionally kind and efficient.

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JoseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and very friendly staff. When they come out to my home they make sure they go over everything they will doing and if will be hazardous until it dries. If I am in need of anything i can just ask and they have been kind enough to service the areas of concern. Definitely recommend.

Hornet & wasp extermination+ Punctuality+ Quality+ Professionalism
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was a pleasure meeting Dylan. He was polite, professional and listened to my concerns. I appreciate the great service as always. Give the boy a bonus!😃 Thanks, Rachel Thompson

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Centurion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My technician, Andrew, was by far, if not, the best technician we’ve had the pleasure of servicing our home. Thank you.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Robin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joe was very thorough. And I like to get a phone call 30 minutes ahead. Great job y’all.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Alan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hunter aways takes the time to spray the garage and layout new traps. His professional attitude is great to work with.

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Quality+ Professionalism
Coach4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dusted the eves and garage. Sprayed in the house and was very thorough and professional

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional. Was out spraying my yard and home before I even paid. Would highly recommend. Had a terrible experience with Terminex which led me straight to these guys and I'm so happy for it. Joe Woods was very knowledgeable and friendly.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Punctuality+ Professionalism+ Value
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome service. Trey was very knowledgeable and was able to help me with all my pest problems!

Cockroach exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sheldon is always extremely professional and respectful. He does a great job taking care of the outside of my property, and always asks about any problem areas of concern. I’d highly recommend Enviroguard to anyone in town that wants to prevent pests around their house!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (158 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 74%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection275$58–$133
Bug & insect extermination272$58–$131
Spider extermination263$56–$136
Ant extermination219$63–$191
Hornet & wasp extermination195$79–$246
Cockroach extermination147$66–$214
Flea & mite extermination137$78–$282
Mosquito extermination121$63–$101

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