How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMassey Services Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for hornet & wasp extermination
Clear ✕All 198 Google reviews tagged “Hornet & wasp extermination” · showing 100
I can’t say enough good things about Glenn! I had a MAJOR wasp problem underneath my deck by the pool, and honestly, it had gotten to the point where I was afraid to even go near the area. Glenn came out, immediately saw just how bad it was,and took care of the problem quickly and professionally. He was extremely…
Luis performed my pest control service. He did an excellent job and highly recommend him. Very friendly and professional.
Very good company ! Charles Wellman was professional and provided excellent service. I will ask for Charles each time I have a scheduled service.
I had Jason today and he was great. Very professional.
Charles was our technician for South Huntsville, AL which he was trust worthy, diligent, and wonderful. This company is better in both services and prices than the previous company are use before. Love his service and attention to detail. 🙂👍🏾 He deserves a raise!!
Jason was very professional! Prompt, friendly, and very knowledgeable
Quick and efficient
Jason was professional, answered my questions and provided the service I requested.
Jason was amazing and is always on time and provides amazing service!
Great service and extremely knowledgeable about his job and products. i am very pleased with this service.
Jason checked and wipe off the cobwebs and sprayed from the front porch to the back deck and in between. Tra asked if I need anything special. I want him to know about the wasps so he would be careful; he stated he would take care of them. He went above and beyond what was required.
Technician was very knowledgeable and friendly
Great Service!
Jason was very friendly! He made sure that there was no problems internally and externally And he made everything so easy.I highly recommend working with him!
Charles did a great job for us. Very friendly, courteous and conscientious. Today we had a couple of wasp nests that he took care of! Thank you!
Excellent service. Thsnk you Nick kramer for your expert service.
Very professional and sprayed front and back for fleas and ticks and didn’t have to even ask him to.
6/30/2025: It's me again with another review except this time it's regarding a different tech named Jason. This was Jason's first time servicing my home and he was kind and personable from the moment I opened my front door. There was one time in the past where a tech who was servicing my home for the first time went…
My tech, Nick, did an amazing job!
Very friendly & respectful.
Nick was very professional. He was polite, did a stellar job and is a great asset to your company! Thank you!
The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…
Nick took good care of my house today! Really happy with EnviroGuard so far!!!
Always professional and provided information on more services regarding wasps, which I will use.
Jason did a great job and was very professional. Highly recommend!
Enviroguard always get the job done and is very responsive to calls and concerns. Very easy to do business with.
Wonderful! Larry did a great job. Very personable and very thorough.
Still really enjoying the service, and I appreciate how they respect my request.
Excellent service 🤩
This company has some very amazing employees! Professional, informative, and very good at their job. They answered all of my questions and provided ample information to allow me to make the best decision. I would highly recommend this service to anyone wanting to have their yard and home taken care of! Anderson was exceptionally kind and efficient.
Great service and very friendly staff. When they come out to my home they make sure they go over everything they will doing and if will be hazardous until it dries. If I am in need of anything i can just ask and they have been kind enough to service the areas of concern. Definitely recommend.
Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.
It was a pleasure meeting Dylan. He was polite, professional and listened to my concerns. I appreciate the great service as always. Give the boy a bonus!😃 Thanks, Rachel Thompson
My technician, Andrew, was by far, if not, the best technician we’ve had the pleasure of servicing our home. Thank you.
Joe was very thorough. And I like to get a phone call 30 minutes ahead. Great job y’all.
Hunter aways takes the time to spray the garage and layout new traps. His professional attitude is great to work with.
Dusted the eves and garage. Sprayed in the house and was very thorough and professional
Very professional. Was out spraying my yard and home before I even paid. Would highly recommend. Had a terrible experience with Terminex which led me straight to these guys and I'm so happy for it. Joe Woods was very knowledgeable and friendly.
Awesome service. Trey was very knowledgeable and was able to help me with all my pest problems!
Sheldon is always extremely professional and respectful. He does a great job taking care of the outside of my property, and always asks about any problem areas of concern. I’d highly recommend Enviroguard to anyone in town that wants to prevent pests around their house!
Our technician, Jackson, is excellent. Very helpful, thorough and friendly. My wife and I highly recommend EnviroGuard and have used them for years.
dylan was a very hard worker and i love how energetic he is!! thank you
Dylan was an amazing worker love his work ethic
Always professional.
Dylan has wonderful work ethic and I would love for him to come back and do my house again
My technician, Jackson Robert’s, is the best. Any time I have a concern or question, he immediately addresses the issue. The tiny sugar ants are persistent, as is Jackson. We are definitely winning the battle 😆. Thank you Jackson, I appreciate your patience with my dogs and fencing area. Superior professionalism.
Dillon was very professional an helpful. I would recommend their services.
AJ was very respectful when he arrived and let us know exactly what he was going to be doing, very great service and would recommend to anyone looking for pest control
Sheldon was on time, professional and made sure that all my questions answered. Great job!
Thank you Sheldon for awesome customer service and for keeping the rodents away!
Very polite and considerate folk, explained everything about the treatment and what to expect going forward. Update: they explained almost everything… they failed to mention that it was a year long contract not a month by month agreement like the gentleman originally explained to me. Yes you can cancel at anytime,…
I’ve been a customer for over a year and I’ve found their communication to be excellent. I always receive reminders of the scheduled service and they’ve always arrived on time. On top of that, every member of the The Envirogaurd team has been professional, courteous, and thorough.
First time using EnviroGaurd and had Joe as our technician for our initial service. He was professional, on time, and friendly!
Everyone was super nice.. and explained everything well!
Michael our technician who did our service was awesome. He explained everything that he was going to do and completed the work in a timely fashion.
Christopher is the best. I told him I had snakes and he walked outside and said "leave." They haven't been back. A bear came to negotiate for them but Christopher punched that bear in the face. The ants we had saw the fiasco and decided to dip. Told the roaches on their way out and they're gone too. Five stars.
SHELDON did an awesome job inside and out! I wouldn’t have asked for anyone else. This is the first day and I am trusting the process 😇 Thank you Mister Sheldon! You get 1000 stars!
Joe is a very good technician and representative of the company. Him and Cameron both made sure we were well informed about the service while also being very friendly. I would recommend this company to anyone looking for pest control because of these two.
EnviroGaurd is fabulous, they explain what they’re going to target before each treatment and what the results would look like, making each visit easy and informative. They also make sure there isn’t anything new since the last service. Thank you for all your hard work, Dillan.
Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.
Great and on time service! Sheldon was my tech and he came and got rid of my problem. Even gave me tips on how to keep the hornets away! Highly recommend this company to anyone!
Good experience. Very satisfied with the job that Dylan did. As always a great 5star job!
Jack was very polite and professional. This is my second treatment and whatever they use sure does work.
Tech. Did an excellent job.very polite and professional..
Dylan did amazing job cleaning the cobwebs. I would highly recommend them.
Dylan was very professional and on time. Great work!!
Dylan is a great technician and does very good work! 10/10 service!
dylan did an excellent job killing the hornets in my house! he was very kind and respectful towards us and was very efficient.
Dylan is my technician and he's always on time!he is awesome! Highly recommend!
Dylan is a great worker for the company! He is the one who makes us stay here and love the business! I recommend them and Dylan as your technician!
Dylan really knows how to take care of his customers
Very professional and courteous employees.
Dylan is very enthusiastic about his job
Dylan is an amazing worker
Dylan has a fantastic work ethic
Dylan made sure to get all of the work done
Dylan was great at doing his job and stayed focused while doing his job.
dylan is an amazing worker
They are always professional and inform you of everything they are doing.
Michael at EnviroGuard did a 5 out of 5 star pest inspection, protection, and extermination service of my house.
edit to add: After 7 months, I still love EnviroGuard. They do more to prevent pest problems than my former service and charge less. If their competitors don't update their offerings, I think EnviroGuard is going to take the lion's share of the market - and they've earned it. Prior unaltered comments: I was 100%…
Sales person lied to us and signed us up for a 12 month contract thst we explicitly refused. There should be a way to press criminal charges for this type of action.
Had a great chat with my technician! Very professional and respectful!
Very prompt and professional! Great communication!
Great work, professional. Did great with high up spider webs and wasp nest too. Great service manager that came out with visit for quality control. Also, no issue with having to reschedule last minute due to rain. Goodbye ants, spiders, bugs, roaches, and flees!!!!!!!!
The tech was very courteous and thorough in his explanation of what was to be done. There was no mess left during or after the service. We have had 3 treatments now and are very satisfied with our experience.
When the technician came to the door to let me know he was here, he asked if there were any problems & I said I’d noticed a few bugs inside a time or two, since I have them spray only outside. He suggested spraying around the windows & doors more thoroughly, and he did. Great job!
The gentleman killed and removed a wasp nest and cleaned up all the dead wasps and babies. He was so attentive answering all my questions and even let me inspect the wasps out of curiosity 😊 Another job performed to performed to perfection by your team! Good work!
Just started using them a few months ago, the service techs are super friendly and thorough. I love that they use pet safe methods and kid safe methods as well.
The technician arrived on time. He was very personable and polite. Was our 1st time using this company and the technician did a very thorough job.
EnviroGuard are always super professional and engaged. Would not use another pest control service!
The reps were knowledgeable and the service person performing the service not only took the time to learn the problems we had but after the service explained exactly what he did and made it very clear that we could call them back out at anytime we saw a problem. The price was very competitive. I highly recommend this company!
EnviroGuard Pest control was great! They were on time, professional, kind, and efficient. We couldn't be happier!
Dylan was my technician and he was very professional and effecint. I couldnt ask for a better technician. Thank you Dylan and enviroguard!!!
Zac was very professional and answered all our questions.
First service was just completed. So far so good as far as customer service and being professional. I'll update later once the treatment has time to take hold.
Hunter the tech. did a wonderful job. Greatly appreciate the business.
Noah and Michael were great. Thank you!
Kyon and Michael have been super pleasant. The service was great! Quick and very easy. I highly recommend this place as they are very professional. Michael found several wasps nest I did not even see. I am very grateful and thankful.
Stephen was on time and explained the procedures for both the interior and exterior of the home. He was exactly on time and wore booties in the house to keep the interior clean.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 275 | $58–$133 |
| Bug & insect extermination | 272 | $58–$131 |
| Spider extermination | 263 | $56–$136 |
| Ant extermination | 219 | $63–$191 |
| Hornet & wasp extermination | 195 | $79–$246 |
| Cockroach extermination | 147 | $66–$214 |
| Flea & mite extermination | 137 | $78–$282 |
| Mosquito extermination | 121 | $63–$101 |
