How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMassey Services Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for rodent extermination
Clear ✕All 82 Google reviews tagged “Rodent extermination” · showing 40
Luis performed my pest control service. He did an excellent job and highly recommend him. Very friendly and professional.
Very good company ! Charles Wellman was professional and provided excellent service. I will ask for Charles each time I have a scheduled service.
I had Jason today and he was great. Very professional.
Jason is always efficient and professional.
Jason was very friendly! He made sure that there was no problems internally and externally And he made everything so easy.I highly recommend working with him!
Jason took the time to speak with us. He showed us the issues, took care of what was wrong. He was wonderful, respectful and very professional.
6/30/2025: It's me again with another review except this time it's regarding a different tech named Jason. This was Jason's first time servicing my home and he was kind and personable from the moment I opened my front door. There was one time in the past where a tech who was servicing my home for the first time went…
Great group Excellent service Rep was larry is a very good representative of your company.
The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…
Nick took good care of my house today! Really happy with EnviroGuard so far!!!
WIshed I was there to talk to the tech. I was out of the state. He gave me more information then the last tech should of gave me. We were going to cancel the roden service but decided to keep it with the information he gave me.
Christian was on time, professional and very thorough.
Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.
Hunter is amazing! He is always courteous, lets me know when is coming and does excellent work. He also answers any questions I may have. Totally recommend him and Enviroguard!
Have been with Enviroguard for over a year now. They have always been great! Shout out to Sheldon for being so accommodating!
Tray always does a fantastic job.
Our technician (Hunter) did awesome job as always. He was on time and professional. He answered any questions we asked and addressed all of our concerns.
Sheldon came by my house and performed my bi-monthly service. He provided me with helpful advice to help me get ready for when the temperature drops.
This is an updated review 10/27/23. I have a new tech Sheldon. What a wonderful young man. Very respectful and listen to what I said. He did a great job servicing my home. When he came on the house he wanted to know the problem area and made suggestion to help with the spiders.
AJ was very respectful when he arrived and let us know exactly what he was going to be doing, very great service and would recommend to anyone looking for pest control
Thank you Sheldon for awesome customer service and for keeping the rodents away!
Everyone was super nice.. and explained everything well!
Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.
Tech was very thorough and informative. !!!!!!!!!The mouse in question has been eliminated!!!!!!!!! Found in trap this morning!!
Dylan came out to do my service and he was so kind, friendly, and efficient! I hope he is my technician every time! I greatly appreciate all the work he did! Great company!
I really thank Dylan for treating my house with care
Dylan was a great technician to work with. He had amazing customer service and overall did a great job.
They are always professional and inform you of everything they are doing.
Zac
Great work, professional. Did great with high up spider webs and wasp nest too. Great service manager that came out with visit for quality control. Also, no issue with having to reschedule last minute due to rain. Goodbye ants, spiders, bugs, roaches, and flees!!!!!!!!
Very friendly and extremely dependable. Always answers my questions. I’m so glad I switched my service plan.
EnviroGuard are always super professional and engaged. Would not use another pest control service!
The reps were knowledgeable and the service person performing the service not only took the time to learn the problems we had but after the service explained exactly what he did and made it very clear that we could call them back out at anytime we saw a problem. The price was very competitive. I highly recommend this company!
Dylan was my technician and he was very professional and effecint. I couldnt ask for a better technician. Thank you Dylan and enviroguard!!!
Very professional. Very thorough. Very nice.
Hunter the tech. did a wonderful job. Greatly appreciate the business.
Stephen was on time and explained the procedures for both the interior and exterior of the home. He was exactly on time and wore booties in the house to keep the interior clean.
Michael was on time, pleasant and professional. Thorough work, good value. Didn’t review on quality as this is our first treatment but based on their professionalism, I’m sure their quality is great!
Dylan was great, new favorite bug guys!
Sprayed inside home as requested plus the yard.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 275 | $58–$133 |
| Bug & insect extermination | 272 | $58–$131 |
| Spider extermination | 263 | $56–$136 |
| Ant extermination | 219 | $63–$191 |
| Hornet & wasp extermination | 195 | $79–$246 |
| Cockroach extermination | 147 | $66–$214 |
| Flea & mite extermination | 137 | $78–$282 |
| Mosquito extermination | 121 | $63–$101 |