How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMassey Services Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 1,512 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for spider extermination
Clear ✕All 264 Google reviews tagged “Spider extermination” · showing 120
On time and very courteous, did a thorough job and asked if we had any concerns. Keep up the good work and thanks
Luis performed my pest control service. He did an excellent job and highly recommend him. Very friendly and professional.
I was home today when my technician did his job at my home but I know he always does a vey professional inspection and great work when he comes to service our property and as always his job was exceptionally good! Thank you Jason and EnviroGuard. I could not have asked for a more thorough job!
Very good company ! Charles Wellman was professional and provided excellent service. I will ask for Charles each time I have a scheduled service.
Jason was very thorough. He explained what he was doing and the areas he would give specific attention to. He also was extremely personable and took time to talk to my grandson. Wouldn’t mind having him permanently assigned to treat my residence. A ray of sunshine!
I had Jason today and he was great. Very professional.
Charles was our technician for South Huntsville, AL which he was trust worthy, diligent, and wonderful. This company is better in both services and prices than the previous company are use before. Love his service and attention to detail. 🙂👍🏾 He deserves a raise!!
Quick and efficient
Jason was professional, answered my questions and provided the service I requested.
Jason was amazing and is always on time and provides amazing service!
Still loving the effectiveness of their treatment for my ant problems. Highly recommend this service. Charles did a great job and was very knowledgeable, professional, thorough, and polite.
Technician was very knowledgeable and friendly
Great Service!
Wonderful company! Great Technician!!
Charles did a great job for us. Very friendly, courteous and conscientious. Today we had a couple of wasp nests that he took care of! Thank you!
Our technician, Charles, was very professional and took care of his business very efficiently.
Very professional and sprayed front and back for fleas and ticks and didn’t have to even ask him to.
Great company and I'm very pleased with the technician that does my service. Jason is always thorough and nice.
Dylan did our service and he was prompt, competent, polite, and professional.
He has done a professional job, well done. Well knowledgeable on varies subjects about home protection from insects , etc. Thank you very much for your expert support
6/30/2025: It's me again with another review except this time it's regarding a different tech named Jason. This was Jason's first time servicing my home and he was kind and personable from the moment I opened my front door. There was one time in the past where a tech who was servicing my home for the first time went…
My tech, Nick, did an amazing job!
Very friendly & respectful.
Great group Excellent service Rep was larry is a very good representative of your company.
Jason R. was on time, friendly, and very professional. He explained the treatment very well and he did an excellent job. Highly recommend him and Enviroguard.
Nick was very professional. He was polite, did a stellar job and is a great asset to your company! Thank you!
The Ops Mgr came out with our technician today and it was nice to meet person in charge as well as discuss some issues he immediately provided what appears to be a good solution. We should know by next month, I hope! Anderson is a wonderful technician, patient and thoughtful to answer any questions I pose and able…
Nick took good care of my house today! Really happy with EnviroGuard so far!!!
Jason did a great job and was very professional. Highly recommend!
Outstanding support.Nick. He provided wonderful service.
Enviroguard has been servicing our property for almost 2 years now. Sheldon (Ron) came out again and was just a great as his first visit. Super friendly and an absolute pleasure to work with. Extremely professional, knowledgeable, courteous and diligent. I would definitely like to request him as our serviceman on every visit! Thanks!
Enviroguard always get the job done and is very responsive to calls and concerns. Very easy to do business with.
Still really enjoying the service, and I appreciate how they respect my request.
Christian was on time, professional and very thorough.
The technician was professional and arrived at my home ahead of schedule. They performed all services that we requested and answered questions that my wife & I had. Hunter did an awesome job. He is professional and always on time. He answered all my questions and took care of the areas I asked for. He has a pleasant attitude and is people oriented.
This company has some very amazing employees! Professional, informative, and very good at their job. They answered all of my questions and provided ample information to allow me to make the best decision. I would highly recommend this service to anyone wanting to have their yard and home taken care of! Anderson was exceptionally kind and efficient.
Joe is our service rep, he takes his time to explain what he is doing as well as any issues he finds. Joe is professional, polite and does a great job.
EnviroGuard are super professionals! Mike Sharp visited our home and Sheldon went right to work spraying inside and out! I highly recommend this group of friendly experienced folks! Thank You Sheldon! Pleasure to meet you both! Sheldon is our go-to guy!! Thank you Sheldon for your kindness and patience with our requests!!
The technician was very courteous and on time. The material they use is pet friendly and very effective.
Joe Woods called ahead to let me know he could come earlier if that suited my schedule. Showed up and did an Excellent job.
Hunter is amazing! He is always courteous, lets me know when is coming and does excellent work. He also answers any questions I may have. Totally recommend him and Enviroguard!
Have been with Enviroguard for over a year now. They have always been great! Shout out to Sheldon for being so accommodating!
Wonderful service and he liked my parrot and my parrot liked him!
Joe did a great job both inside and out and answered all my questions.
Great treatment inside and out.
It was a pleasure meeting Dylan. He was polite, professional and listened to my concerns. I appreciate the great service as always. Give the boy a bonus!😃 Thanks, Rachel Thompson
My technician, Andrew, was by far, if not, the best technician we’ve had the pleasure of servicing our home. Thank you.
Joe was very thorough. And I like to get a phone call 30 minutes ahead. Great job y’all.
Hunter aways takes the time to spray the garage and layout new traps. His professional attitude is great to work with.
I cant say enough good things about our tech Joe Woods.
Very professional. Was out spraying my yard and home before I even paid. Would highly recommend. Had a terrible experience with Terminex which led me straight to these guys and I'm so happy for it. Joe Woods was very knowledgeable and friendly.
Awesome service. Trey was very knowledgeable and was able to help me with all my pest problems!
Tray always does a fantastic job.
Sheldon is always extremely professional and respectful. He does a great job taking care of the outside of my property, and always asks about any problem areas of concern. I’d highly recommend Enviroguard to anyone in town that wants to prevent pests around their house!
Any problems we were having with bugs and spiders are now eradicated.Thanks for a great job. The Technician was very thorough and extremely courteous.
Our technician, Jackson, is excellent. Very helpful, thorough and friendly. My wife and I highly recommend EnviroGuard and have used them for years.
Jackson was friendly and professional. Very cooperative about waiting for me to put the dogs up. Much appreciated.
Our technician (Hunter) did awesome job as always. He was on time and professional. He answered any questions we asked and addressed all of our concerns.
Always professional.
Sheldon came by my house and performed my bi-monthly service. He provided me with helpful advice to help me get ready for when the temperature drops.
This is an updated review 10/27/23. I have a new tech Sheldon. What a wonderful young man. Very respectful and listen to what I said. He did a great job servicing my home. When he came on the house he wanted to know the problem area and made suggestion to help with the spiders.
Dylan is a consummate professional. Thank you Dylan!!!
My technician, Jackson Robert’s, is the best. Any time I have a concern or question, he immediately addresses the issue. The tiny sugar ants are persistent, as is Jackson. We are definitely winning the battle 😆. Thank you Jackson, I appreciate your patience with my dogs and fencing area. Superior professionalism.
Sheldon was professional, friendly and courteous. EnviroGuard is a great company. I have had no issues and when there are problems with insects 🕷️ 🐜 🐞 🐛 🐝 in or around my home, which is not very often, I call and they show up the next day or so at no extra cost to me to place barriers or baits to get rid of the issues.
Dillon was very professional an helpful. I would recommend their services.
AJ was very nice , he killed a spider for me! He was professional and attended to our needs. Im glad there in albuquerque nm.
AJ was very respectful when he arrived and let us know exactly what he was going to be doing, very great service and would recommend to anyone looking for pest control
Been with these guys for the longest! Very professional and always works around my schedule! Thanks for keeping the pest away!
The professionalism, courtesy, on-time and responsiveness of the technician, Sheldon. Always notifying me ahead of time of his arrival; his promptness and thoroughness of his work.
Sheldon is great! He goes above and beyond and always does a wonderful job. We are very happy with EnviroGuard and they always work around my schedule.
Sheldon was on time, professional and made sure that all my questions answered. Great job!
Thank you Sheldon for awesome customer service and for keeping the rodents away!
I greatly enjoyed and appreciate the service, attention to detail which technician Joe Woods provided. My thanks to the company for the great find of this outstanding professional.
Our technician, Tra, was respectful, responsive and most importantly on time. We appreciate the service!
Very polite and considerate folk, explained everything about the treatment and what to expect going forward. Update: they explained almost everything… they failed to mention that it was a year long contract not a month by month agreement like the gentleman originally explained to me. Yes you can cancel at anytime,…
Michael is a great technician he knew everything about pest control and was very informative . Great experience. No more pest problems for me .
I’ve been a customer for over a year and I’ve found their communication to be excellent. I always receive reminders of the scheduled service and they’ve always arrived on time. On top of that, every member of the The Envirogaurd team has been professional, courteous, and thorough.
He did all the house area, inside and out, sprayed the yard and topped it all off by using his long brush on the gazebo, which has NEVER been brushed or covered with so much care since it was built, probably 23years ago. I’ll let you know if the spider webs are as dense on the windows as they were before your company came. Thank you! Sheldon was great!
Michael our technician who did our service was awesome. He explained everything that he was going to do and completed the work in a timely fashion.
Great
SHELDON did an awesome job inside and out! I wouldn’t have asked for anyone else. This is the first day and I am trusting the process 😇 Thank you Mister Sheldon! You get 1000 stars!
Joe is a very good technician and representative of the company. Him and Cameron both made sure we were well informed about the service while also being very friendly. I would recommend this company to anyone looking for pest control because of these two.
EnviroGaurd is fabulous, they explain what they’re going to target before each treatment and what the results would look like, making each visit easy and informative. They also make sure there isn’t anything new since the last service. Thank you for all your hard work, Dillan.
Joe Woods was amazing and went into detail what he was going to do today for our service. I enjoyed talking to him and appreciated his professionalism.
Good experience. Very satisfied with the job that Dylan did. As always a great 5star job!
Jack was very polite and professional. This is my second treatment and whatever they use sure does work.
Tech. Did an excellent job.very polite and professional..
Very professional and courteous employees.
Dylan has great customer service!
Dylan had the best customer service and was very professional. 10/10 would recommend!
I currently switch from Wayne’s to EnviroGuard and I instantly saw the difference within minutes. From the time Devan my technician sprayed the lawn, the garage, and house. I saw bug running and dying on the spot as we were talking about my next scheduled appointment. Also, Devan was Great! He swept the eaves for…
They are always professional and inform you of everything they are doing.
Always responsive, polite and do an excellent job!
edit to add: After 7 months, I still love EnviroGuard. They do more to prevent pest problems than my former service and charge less. If their competitors don't update their offerings, I think EnviroGuard is going to take the lion's share of the market - and they've earned it. Prior unaltered comments: I was 100%…
Very prompt and professional! Great communication!
Great work, professional. Did great with high up spider webs and wasp nest too. Great service manager that came out with visit for quality control. Also, no issue with having to reschedule last minute due to rain. Goodbye ants, spiders, bugs, roaches, and flees!!!!!!!!
Great job on this reservice.
When the technician came to the door to let me know he was here, he asked if there were any problems & I said I’d noticed a few bugs inside a time or two, since I have them spray only outside. He suggested spraying around the windows & doors more thoroughly, and he did. Great job!
Just started using them a few months ago, the service techs are super friendly and thorough. I love that they use pet safe methods and kid safe methods as well.
AMAZING SERVICE!!!!! Can't express that enough! Kind, friendly people to work with. Very thorough and efficient! Good for the budget as well!
The technician arrived on time. He was very personable and polite. Was our 1st time using this company and the technician did a very thorough job.
EnviroGuard are always super professional and engaged. Would not use another pest control service!
The reps were knowledgeable and the service person performing the service not only took the time to learn the problems we had but after the service explained exactly what he did and made it very clear that we could call them back out at anytime we saw a problem. The price was very competitive. I highly recommend this company!
Dylan was my technician and he was very professional and effecint. I couldnt ask for a better technician. Thank you Dylan and enviroguard!!!
Service tech was on time and extremely thorough and knowledgeable.
I’ve had a good experience with this company this far. They’re prompt, professional, & thorough. The product they use seems to be effective in keeping the bugs away.
Zac was very professional and answered all our questions.
Very professional. Very thorough. Very nice.
First service was just completed. So far so good as far as customer service and being professional. I'll update later once the treatment has time to take hold.
Hunter the tech. did a wonderful job. Greatly appreciate the business.
Noah and Michael were great. Thank you!
Very knowledgeable and very friendly and professional!
Kyon and Michael have been super pleasant. The service was great! Quick and very easy. I highly recommend this place as they are very professional. Michael found several wasps nest I did not even see. I am very grateful and thankful.
Stephen was on time and explained the procedures for both the interior and exterior of the home. He was exactly on time and wore booties in the house to keep the interior clean.
Dylan is the best tech i ever had. He needs a raise. Hes the best. Thank you so much
I had EnviroGuard come today and spray my home. I have had other pest control services to come to my home but EnviroGuard sprayed my whole yard and did a very thorough cleaning of my cobwebs and wasps nests from around the windows, porch, balcony and corner areas. I had subscribed to their service, therefore I will…
Michael was early to arrive and did a great job on the house. Great company and it is great to support a small business so they can get big! The disabled vet is a happy customer!
Dylan was great, new favorite bug guys!
Dillion was great very professional
Competitive pricing, prompt service and Mike the service tech was clean informative and professional!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 275 | $58–$133 |
| Bug & insect extermination | 272 | $58–$131 |
| Spider extermination | 263 | $56–$136 |
| Ant extermination | 219 | $63–$191 |
| Hornet & wasp extermination | 195 | $79–$246 |
| Cockroach extermination | 147 | $66–$214 |
| Flea & mite extermination | 137 | $78–$282 |
| Mosquito extermination | 121 | $63–$101 |
