How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMassey Services Pest Control
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #209Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 364 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for bug & insect extermination
Clear ✕All 40 Google reviews tagged “Bug & insect extermination”
Madison at Brookhaven Very Impressed with the knowledge, Professionalism Michael has as our Specialist. Thx for your Reliable
Markus Filmore came and sprayed and set traps to get rid of the many centipedes I'm seeing in this new complex. Bugs are a non-negotiable to me. He seemed to be very thorough.
Markus Filmore was incredibly friendly and very helpful. Thank you so much!
I had a great experience with Massey Pest Control. The technician, Markus Filmore, was very professional, and made sure everything I asked for was taken care of. He even went above and beyond by removing a wasp nest from my balcony for me and wearing shoes covers when I asked. I really appreciated Markus positive…
Markus Filmore did a wonderful job. Very knowlegdable and personable. He answered all of my questions like a pro!! Thank you
My technician, Markus Filmore was very kind and knowledgeable about the service. He helped me to come up with a plan for routine pest control. His visit was quick and thorough. He answered all questions I presented. Would definitely recommend his services!
Our apartment complex provides weekly pest control services, and Markus Filmore was our agent this week. He was thorough in his inspection and was friendly and funny on top of that. It was a pleasure meeting him, and we look forward to seeing him again!
I’ve been a customer for several years now. The service is not as good as it used to be. Techs are change frequently and service is not as thorough. I’m seriously thinking about switching to another company.
Massey has failed to achieve acceptable results after a season of continuous treatment, with heavy pest activity persisting. During treatments and follow up inspections, technicians consistently provided apartment management and tenant with inaccurate reports, specifically, documenting traps as "empty" or activity…
I don’t recommend Massey for anything other than their preventative termite system. Brandon is also phenomenal. He should be running everything because he’s honest, personable and truly goes above and beyond. With that being said, after missing my first appointment (no biggie, things happen), I had to call because…
Massey Services have been outstanding and their team member Andrew has been excellent for handling my pest services!
Andrew did a thorough job, asking if we have seen insect activity recently and taking care of our concerns, including pest prevention for things we haven't seen and hope not to.
Andrew was my technician and he was great. He listen to my concerns and took care of the problem. I've been with Massey Services for years, and my house is bug free. Highly recommend this company.
Quarterly pest prevention, check for ants in crawlspace. Andrew was helpful, knowledgeable, and courteous.
Andrew was great
Very professional, personal
Great experience with Andrew! He was polite, knowledgeable and helpful. Highly recommend
Andrew is awesome. Very personable, easy to talk with, thorough in his job, and generally adherent to my service needs.
Andrew was great. He was early, efficient with his time while on the job, professional, friendly and polite. Give this man a raise! TY
We have been with Massey for years. They are top notch - locall, responsive and so skilled. Bravo!
Andrew was professional and did a great a job!
Michael is always professional and courteous and cares about my concerns.
Micheal came promptly and got the job done. Also educated me on some stuff I can do and use to minimize the ants
The pest control services by Michell Maties Is excelente He knows how to do a great services by understanding the individual issues and put the right stuff to solve the insects infestation and prevention.
Andrew was great. He honored my request to do pest control spray inside the house. He removed the cobwebs at the entrance and inside garage.
Andrew was amazing and very friendly! Would like to request him out to the house every time!
Andrew was punctual and professional. He gladly crawled through a narrow attic space for treatment. Quick and thorough work.
Employee was friendly and wore a mask. Very professional. Andrew was great!
Andrew was a great help.
I had an excellent experience. The service agent that took my information was helpful and courteous. The inspector was on time and responsive to my questions after his inspection. The service technician was professional, courteous and thorough.
Professional throughout service!
I have been using Massey for several years. Great service and great technicians. Andrew was very thorough and explained everything well. Definitely recommend.
Andrew came by for the 1st time and treated the inside and outside of my home for pests/bugs. He was great. Very professional, knowledgeable and super helpful. Thank you Andrew, hope to see you again!
Andrew did a thoroughly examination of our house, and took time to give detailed advice on how to reduce the activities inside the house.
Professionally, my company has worked with Massey for over 5 years. They are great, but we are truly blessed and impressed by the quality of work and service provided by Carlton and Billy. They always show on time and are quick to address our concerns. They are thorough, care about our needs as customer and care…
Dorien is a great technician and representative for Massey. He services our Camden community. He always has such a pleasant attitude and is willing to go the extra mile to provide exemplary customer service. Keep up the good work!
We love Massey! Billy has been our bug guy for years and he always does a great job! He is always very professional and on time. Billy is very informative about the different services that Massey offers. He talked with us about the Mosquitoes issue that we had in our backyard. Billy educated us on the In2care In2Mix…
Dorian w/ Massey Services did a great job! He listened to my concerns and responded accordingly. Very knowledgeable and did a thorough job going through my entire living quarters. Before leaving he informed me how on to appropriately address the issue here at home. Such a life saver! Thank you!
MICHEAL MATTHIAS IS AWESOME!!! HE COMES TWICE A WEEK AND KNOCKS OUT ALL UNITS ON OUR LIST!!! WE HAVE OVER 734 UNITS ON PROPERTY AND HE IS A JOY EVERYTIME HE WALKS IN OFFICE. HE IS VERY KNOWLEDGEABLE AND WILL HELP WITH ANY PEST MATTER, YOU NAME IT!!! LOVE HIM!! KEEP UP THE GREAT WORK!!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 54 | $63–$139 |
| Home inspection | 49 | $63–$173 |
| Termite inspection | 40 | $83–$323 |
| Bug & insect extermination | 40 | $66–$148 |
| Cockroach extermination | 39 | $85–$282 |
| Rodent extermination | 17 | $91–$323 |
| Hornet & wasp extermination | 16 | $99–$282 |
| Termite extermination | 14 | $139–$371 |
