How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMassey Services Pest Control
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #209Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 364 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for cockroach extermination
Clear ✕All 39 Google reviews tagged “Cockroach extermination”
Madison at Brookhaven Very Impressed with the knowledge, Professionalism Michael has as our Specialist. Thx for your Reliable
Markus did a great job helping us cure and merging roach problem - we really appreciate his service and are looking forward to enjoying our patio again!
I’d love to give a huge shout-out to Markus Filmore for his help with a roach infestation in my apartment unit . We’ve been having a problem for a couple weeks now, and Markus came and gave 10/10 customer service to us. He walked me through step-by-step on what he was doing to help us (sprays, traps), and he also…
Marcus Filmore is the best. He was very knowledgeable and helpful throughout the entire extermination process.
Mr markus filmore was very helpful and and knowledgeable about getting these rodents out of my place. I've never had to deal with roaches before and thanks to him I won't have to deal with anymore
Markus did a really good job and very informative!
Marcus Fillmore
Marcus Filmore was EXCELLENT!!! Way above and beyond!! He educated me about maintenance and control. Best of best. Eric
Markus was amazing and very thorough.
I want to take a moment to express my gratitude for the exceptional service provided by our pest control technician, Michael. His professionalism and helpfulness have made a significant difference in managing our pest issues. Whenever unexpected problems arise, Michael is always ready with informative solutions that…
Denzen Dawkins has done a great job. Moved to a new apartment and there was roaches. He has worked on gotten rid of them.
Marcus F did a great job, very friendly and efficient
Great customer service very efficient. Knowledgeable about source, and how to prevent. Marcus Fillmore.
Great experience with Marcus Filmore! He was very friendly and knowledgeable!
I’ve been a customer for several years now. The service is not as good as it used to be. Techs are change frequently and service is not as thorough. I’m seriously thinking about switching to another company.
We've been a customer of Massey Pest Control for about 9 years, and this is the only company that we trust! Our technician, Billy, is very professional, knowledgeable, and friendly, and he always takes the extra time to answer our questions. I can honestly say that our home is bug free, which is an accomplishment…
Massey has failed to achieve acceptable results after a season of continuous treatment, with heavy pest activity persisting. During treatments and follow up inspections, technicians consistently provided apartment management and tenant with inaccurate reports, specifically, documenting traps as "empty" or activity…
Mr. Tracy Corley. He was so polite and very informative. At least I know where and how this occurred.
Gerald Pugh was professional and friendly. He explained everything he was doing.
Mr. Andrew was very professional and provided expertise in the area of our concerns with much clarity. He expressed passion about his job and delivered exceptional services. Thankful for his outstanding customer service. Mrs. Wright
Andrew did a thorough job, asking if we have seen insect activity recently and taking care of our concerns, including pest prevention for things we haven't seen and hope not to.
Massey in general and especially Billy are always responsive and get the job done right! Linda
Andrew is awesome. Very personable, easy to talk with, thorough in his job, and generally adherent to my service needs.
Andrew was great. He was early, efficient with his time while on the job, professional, friendly and polite. Give this man a raise! TY
Called when I moved into my new house for prevention. They responded that same day. I had my entire home treated and set termite control bait stations. I like to get ahead of the pests. On 11/9/22, Andrew came to service our home and went above and beyond. Love dealing with Massey. Quick service. 03/08/23 ANDREW is…
Andrew R. serviced our home last week and we were really impressed with his professionalism, communication, and responsiveness. He diagnosed the issue and was able to address it within 24 hours, despite his busy schedule. We appreciated his services and will definitely be recommending Massey to others who may need service support in the future.
Massey is very professional and gets the job done!
Michael is the best ! He is professional, knowledgeable, thorough, personable ,and patient ! Moreover, he takes pride in his work. He gives pertinent advice/suggestions and readily answers questions . I look forward to seeing Michael !
Andrew was great!
Andrew was great. He honored my request to do pest control spray inside the house. He removed the cobwebs at the entrance and inside garage.
Andrew was amazing and very friendly! Would like to request him out to the house every time!
Andrew was very timely, explained all the services well, and effectively answered all my questions.
I had an excellent experience. The service agent that took my information was helpful and courteous. The inspector was on time and responsive to my questions after his inspection. The service technician was professional, courteous and thorough.
Carlton with Massey is excellent!! He’s thorough, takes his time and truly cares about our residents concerns.
Professionally, my company has worked with Massey for over 5 years. They are great, but we are truly blessed and impressed by the quality of work and service provided by Carlton and Billy. They always show on time and are quick to address our concerns. They are thorough, care about our needs as customer and care…
Thanks Michael (Decatur location) for the amazing weekly service and excellent customer service!
MICHEAL MATTHIAS IS AWESOME!!! HE COMES TWICE A WEEK AND KNOCKS OUT ALL UNITS ON OUR LIST!!! WE HAVE OVER 734 UNITS ON PROPERTY AND HE IS A JOY EVERYTIME HE WALKS IN OFFICE. HE IS VERY KNOWLEDGEABLE AND WILL HELP WITH ANY PEST MATTER, YOU NAME IT!!! LOVE HIM!! KEEP UP THE GREAT WORK!!!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 54 | $63–$139 |
| Home inspection | 49 | $63–$173 |
| Termite inspection | 40 | $83–$323 |
| Bug & insect extermination | 40 | $66–$148 |
| Cockroach extermination | 39 | $85–$282 |
| Rodent extermination | 17 | $91–$323 |
| Hornet & wasp extermination | 16 | $99–$282 |
| Termite extermination | 14 | $139–$371 |

