How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMassey Services Pest Control
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #209Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 364 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Massey Services Pest Control for 8 kinds of job.
Massey Services Pest Control for general pest inspection
Clear ✕All 54 Google reviews tagged “General pest inspection”
Let me start with saying initially I LOVED this company until I didn't. I've been a customer of theirs for more than 5 years and had NOTHING bad to say until I was in an accident in January. In addition my bank debit card was hacked and there is where my problems started. I got behind and then got caught up with all…
Markus Fillmore was my tech and he was great.
Marcus has done an absolutely amazing job. Super respectful and does his job perfectly.
I had a great experience with Massey Pest Control. The technician, Markus Filmore, was very professional, and made sure everything I asked for was taken care of. He even went above and beyond by removing a wasp nest from my balcony for me and wearing shoes covers when I asked. I really appreciated Markus positive…
Markus Filmore was great! Made me feel more comfortable in my apartment.
Markus Filmore did a wonderful job. Very knowlegdable and personable. He answered all of my questions like a pro!! Thank you
Markus Filmore is amazing very attentive always ask questions about any concerns when doing his job
Markus Filmore came to inspect and spray my apartment today, and he was so kind and professional! He took the time to ask questions, check all the rooms, made sure I didn’t have any of my own questions, and even checked my patio for me!
Markus Filmore did a great job treating my home and educating me on pests!
Markus Filmore did a great job, took his time and helped with preventing future issues.
Markus F was very friendly and professional. He was very thorough and explained everything in detail. He put lots of traps and sprayed. I was really glad to have such a thorough, experienced employee service my apartment. High recommend!
Michael provides great service on behalf of Massey. He's always very kind and knowledgeable. Thank you for servicing our community and being so helpful in pest prevention.
Marcus F did a great job, very friendly and efficient
Markus Filmore did an excellent job, very professional and informative. Highly recommend
I’ve been a customer for several years now. The service is not as good as it used to be. Techs are change frequently and service is not as thorough. I’m seriously thinking about switching to another company.
Michael does a great job when he comes to service our community at Camden Midtown Atlanta.
Tracy Corley was great
Tracy Corley was great! Thanks for your help!
Working with Tracey Corley to get my home inspection done and set up with pest control was a great experience. Not only was his expertise and professionalism top notch, but he was great at walking through the processes and paperwork as well.
I don’t recommend Massey for anything other than their preventative termite system. Brandon is also phenomenal. He should be running everything because he’s honest, personable and truly goes above and beyond. With that being said, after missing my first appointment (no biggie, things happen), I had to call because…
We LOVE Massey. We have quarterly pest control service, plus an annual termite bond with them. They are easy to work with, we have the same technician every time, and they are very responsive if we have an issue. Our pest control tech, Randy, is wonderful and always happy to chat.
Quarterly pest prevention, check for ants in crawlspace. Andrew was helpful, knowledgeable, and courteous.
Andrew was very professional and informed
Great experience with Andrew! He was polite, knowledgeable and helpful. Highly recommend
Andrew is awesome. Very personable, easy to talk with, thorough in his job, and generally adherent to my service needs.
Andrew was great. He was early, efficient with his time while on the job, professional, friendly and polite. Give this man a raise! TY
Called when I moved into my new house for prevention. They responded that same day. I had my entire home treated and set termite control bait stations. I like to get ahead of the pests. On 11/9/22, Andrew came to service our home and went above and beyond. Love dealing with Massey. Quick service. 03/08/23 ANDREW is…
We have been with Massey for years. They are top notch - locall, responsive and so skilled. Bravo!
Andrew was professional and did a great a job!
Micheal was awesome! he came in and he was polite and respectful. Did a great job and since then I’ve had no issues in my apartment.
Andrew did an awesome job today. He was very polite and attentive to my questions and concerns. All around great service.
Michael is the best ! He is professional, knowledgeable, thorough, personable ,and patient ! Moreover, he takes pride in his work. He gives pertinent advice/suggestions and readily answers questions . I look forward to seeing Michael !
Michael was amazing. Very efficient and professional
Andrew was great. He honored my request to do pest control spray inside the house. He removed the cobwebs at the entrance and inside garage.
Andrew was super helpful and gave great advice on pest management. He’s pretty friendly!!
Andrew was amazing and very friendly! Would like to request him out to the house every time!
Andrew was very nice and helpful and quick
I have been using Massey for several years. Great service and great technicians. Andrew was very thorough and explained everything well. Definitely recommend.
Always have a good experience with Massey. Our technician (Andrew) communicates in advance when he is coming, does great work during the regular pest inspections, and chats with me afterwards about what he saw while at our house. Very happy with the service.
Andrew came by for the 1st time and treated the inside and outside of my home for pests/bugs. He was great. Very professional, knowledgeable and super helpful. Thank you Andrew, hope to see you again!
Professionally, my company has worked with Massey for over 5 years. They are great, but we are truly blessed and impressed by the quality of work and service provided by Carlton and Billy. They always show on time and are quick to address our concerns. They are thorough, care about our needs as customer and care…
Anthony has been amazing and helped me out tremendously. Great service and professional. Highly recommended.
Wow! I just had a fantastic experience signing up with Massey. I have been a customer with several exterminating companies but none as friendly, welcoming, thorough and professional as Addison and Massey. He explained the service very clearly and followed through in making sure that the initial extermination…
Anthony and Andy are amazing! We carried over a termite bond and preventative annual treatment on our historic home from the previous owners, and the whole process was been seamless. Anthony is always available if I have questions, does a wonderful and thorough inspection each year, and the local office is always so…
Thanks Michael (Decatur location) for the amazing weekly service and excellent customer service!
MICHEAL MATTHIAS IS AWESOME!!! HE COMES TWICE A WEEK AND KNOCKS OUT ALL UNITS ON OUR LIST!!! WE HAVE OVER 734 UNITS ON PROPERTY AND HE IS A JOY EVERYTIME HE WALKS IN OFFICE. HE IS VERY KNOWLEDGEABLE AND WILL HELP WITH ANY PEST MATTER, YOU NAME IT!!! LOVE HIM!! KEEP UP THE GREAT WORK!!!
The men who serviced my home were on time, professional and courteous! The termite inspection and extermination treatment were conducted thoroughly with special care taken for plants and flower beds. Overall, I would say that Massey exceeded my expectations, and I will certainly recommend them to my neighbors!
I called a few people to come out and check my house for potential exclusion work. They offered same day, but I scheduled it for the next day. Anthony was: On time. Friendly. Educational. Fair. Professional. It's a pleasure to have a reason to write a good review for a company.
This company is great they are always on time and do a good job. If you need to they will come up again to check on bugs and do the what’s necessary to correct it. Janay Clark it’s outstanding employee, she helps me coordinate, remainders and make sure everything is done correctly.
Takyeema Lurry is an exceptional and detailed worker. She is full of character and has great work ethic! Next time I request this service I would like for her personally to do my home. I appreciate her and the Massey team for solving my problem!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 54 | $63–$139 |
| Home inspection | 49 | $63–$173 |
| Termite inspection | 40 | $83–$323 |
| Bug & insect extermination | 40 | $66–$148 |
| Cockroach extermination | 39 | $85–$282 |
| Rodent extermination | 17 | $91–$323 |
| Hornet & wasp extermination | 16 | $99–$282 |
| Termite extermination | 14 | $139–$371 |
