Experts Reviews · Company report
Massey Services Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Massey Services Pest Control

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #209Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 364 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massey Services Pest Control is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massey Services Pest Control is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massey Services Pest Control is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massey Services Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massey Services Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Massey Services Pest Control for 8 kinds of job.

Massey Services Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 187
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Home inspection”

Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tracy was great! Did an awesome job inspecting my home and identifying what would help to solve our problems. Another solid interaction from the Massey team.

Home inspection
Alexander4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tracy from Massey Services was excellent. He assessed our hornet nest issue, gave great feedback, and put together a clear plan for it and a few other issues. Highly recommend!

Reasonable priceHome inspectionHornet & wasp extermination
Lita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Inspector Tracy Corley was professional, informative, and had a very pleasant demeanor. So glad to be using the services of Massey Pest Control!

Reasonable priceHome inspection
Nate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had an excellent experience with inspector Tracy Corley. 5 stars! He came before his scheduled time which I appreciated. Despite the tense situation of pests in our home Tracy put me at ease right away. He knew the places to look and inspect before I could tell him where we had been hearing noises. He was also very…

Reasonable priceHome inspection
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service

Paid $40–60Great priceHome inspection
MelissaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tracy Corley was on time, professional, and clear in the recommendation and cost. Thank you for making this process smooth and easy. Added bonus- we love knowing we are working with a private, family- owned company.

Reasonable priceHome inspection
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tracy was great.

Paid $200+Reasonable priceHome inspection
Sherrell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent job Mr. Marcus did!

Home inspection
KISHALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus Filmore was very informative and did a good job.

Home inspection
Yolanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Markus Filmore was so kind and helpful. He checked everything, listened to my concerns, and even sprayed my rugs and couch because I was worried about fleas after a dog had been in my place. I really appreciated his patience and professionalism. Thank you so much. ☺️

Home inspection
Angelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tracy Corley does our termite inspections, very professional and on time

Reasonable priceHome inspectionTermite inspection
HeartLine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Markus was very nice & informative at my pest control appointment. So happy I decided to go with him, gave me tips on how to manage my pest problem and how often to schedule my pest control appointment

Home inspection
Lola2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I truly enjoyed the great and thorough job completed by Tracy Corley.

Reasonable priceHome inspection
Rylee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Markus Filmore was amazing! Very kind and helpful

Home inspectionHornet & wasp exterminationRodent extermination
KippyLocal Guide · 221 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus Fillmore. Great job friendly service

Reasonable priceHome inspectionRodent extermination
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus Filmore did an awesome job and was very pleasant to work with. Thanks!

Home inspection
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus Filmore is awesome give him a raise superviser

Home inspection
DarrellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tracy Corley, came out and helped me Identity the problem and best efforts to help remove the bird and advised best possible treatment.

Home inspection
tbt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our specialist, Tracy C., came out to perform an exclusionary assessment. He was timely which was really appreciated. In addition, he was friendly, professional, and he gave us some solid options for addressing our concerns. We had a great experience and feel great about the recommendations and service provided to us. Thanks again!

Home inspection
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a great experience with our pest inspection. Tracy Corley was kind, professional, and very respectful of our home. He took the time to explain everything clearly and made sure we understood his findings and recommendations. I truly appreciated how informative and helpful he was throughout the entire visit. Highly recommend!

Home inspection
Raymond7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great Service

Paid $1–20Not sureHome inspection
Janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tracy Corley was great! Explained options and made great suggestions. Very professional. Payment listed below was for annual service.

Paid $200+Great priceHome inspection
TerrenceLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Another great experience with Massey for our pest and termite inspection. Andre Leon showed up on time, was thorough in his review, courteous and knowledgeable.

Reasonable priceHome inspection
Trevor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Marcus F did a great job, very friendly and efficient

Home inspectionGeneral pest inspectionCockroach extermination
Mahmud9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tracy Corey was on time for our scheduled initial inspection. He was prepared and knowledgeable about the concerns I had. Tracy explained treatment plan for the home. And assured me if there are any issues to give him a call or text with any issues. Excellent first impression. Thank you Tracy, Mahmud

Home inspection
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very expert, thorough, informational and friendly service. Thank you Tracy Corley!

Reasonable priceHome inspectionTermite inspection
jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We get pest control in our condominium once a week and I have to say Michael our regular guy always knows what he’s doing. Everything runs smoothly with him as he knows the building and the tenants.

Home inspection
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Michael was amazing. Very professional and friendly.

Great priceHome inspection
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Markus Filmore did pest control for my apartment today! He did a great job! Sprayed my whole unit and drove families of wasps away. Much appreciated!!

Reasonable priceHome inspectionHornet & wasp extermination
Timothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tracy Corley was amazing and pulled off same day treatment for us. We really appreciate his help.

Paid $60–80Great priceHome inspection
DianneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service...Markus Filmore was so helpful and informative.!

Home inspection
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gerald has gone above and beyond and beyond and very knowledgeable about his job and that’s what I’ve always wanted . Seniors have a rough time we need people like him

Paid $100–120Reasonable priceHome inspection
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tracy Corley was great!

Home inspection
AJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tracy Corley came out promptly to help assess our pest issue. He was thorough and very communicative!

Home inspection
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great Experience He is A Professional he understands his craft & he’s great at it💯 -London Foggie

Paid $1–20Reasonable priceHome inspectionHornet & wasp extermination
Mazin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service and great quality from Tracy Corely. Came and inspected my home and explained everything very clearly and gave an affordable price. Thank you!

Great priceHome inspection
HollyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gerald Pugh was professional and friendly. He explained everything he was doing.

Paid $200+Reasonable priceHome inspectionCockroach extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracey was as helpful and kind as could be. We are inspecting a severe, active pest situation, and he really put our minds at ease. We look forward to resolving this issue with this guidance!

Great priceHome inspection
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracy gave great customer Service

Home inspection
aschnedl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracy Corley was on-time, courteous, and quick! Thank you!

Home inspection
ohn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job, Tracy Corley!

Home inspectionTermite inspection
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracy Corley was fantastic. Very nice and complete in his inspection and helped us find a solution to our problem! His customer service was refreshing and I would highly recommend him!

Paid $200+Reasonable priceHome inspection
jocquelyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracey Corley did a great job going over the benefits of the monthly plan!

Home inspection
Nuoi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tracy Corley good service

Home inspection
GrantLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professionally, my company has worked with Massey for over 5 years. They are great, but we are truly blessed and impressed by the quality of work and service provided by Carlton and Billy. They always show on time and are quick to address our concerns. They are thorough, care about our needs as customer and care…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The inspector for my annual inspection was Anthony C. Anthony was very professional, informative and skilled. He was patient and thorough in answering my numerous questions in a clear and knowledgeable manner. He was very customer friendly and represented the company very well. I will definitely request Anthony as my inspector in the future.

Home inspection+ Quality+ Professionalism+ Value
Alphonza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspection
Larrya year ago★★★★★

Rating only, no written review.

Paid $200+Not sureHome inspection
Barry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$96-19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 44%Overpriced 1%Not sure 19%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection54$63–$139
Home inspection49$63–$173
Termite inspection40$83–$323
Bug & insect extermination40$66–$148
Cockroach extermination39$85–$282
Rodent extermination17$91–$323
Hornet & wasp extermination16$99–$282
Termite extermination14$139–$371

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