Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts
Clients describe the firm as handling criminal defense cases with compassion, professionalism, and clear communication throughout the legal process. Reviewers frequently highlight the team's knowledge, dedication to achieving favorable outcomes, and supportive intake experiences. One mixed review notes that an attorney's comments regarding a client's mental health history were perceived as negative, suggesting occasional friction in client interactions despite the high overall rating.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rios handled our intake with tremendous compassion, patience, and professionalism.”
“I woukd highly recommend this firm for your legal needs.”
“Rebecca was able to communicate with the state and give them a true description of who I am, ensuring they looked beyond what was on my record.”
“We had an excellent experience working with Craig and his team during a situation that was completely unfamiliar to us and, understandably, very stressful.”
“Terrible and abusive,.”
“What we appreciated most was the sense that Craig genuinely had our best interests in mind.”
“…g the process, and ultimately brought the matter to a close far more efficiently than we expected.…”
“Their experience and good relationship with the court system in Milwaukee County also was a factor in the quick and reasonable resolution we received.”
praise complaint · found by our text analysis, Google review wording unchanged.
Experienced law firm that helped me tremendously when I needed it most! I woukd highly recommend this firm for your legal needs. Craig is a straight shooter and I felt completely confident in his skillset and business acumen. Thank you again for everything!
We had an excellent experience working with Craig and his team during a situation that was completely unfamiliar to us and, understandably, very stressful. From the beginning, Ms. Rios handled our intake with tremendous compassion, patience, and professionalism. Her kindness helped put us at ease during what was a difficult time. Craig was equally professional, patient, and understanding. He took the time to listen and made sure we felt heard, while also helping us stay focused on the issues that were actually important to the matter. His experience and knowledge were evident throughout the process, but he never made us feel as though our concerns were insignificant simply because he had handled similar situations many times before. What we appreciated most was the sense that Craig genuinely had our best interests in mind. He was detailed and straightforward, never seeming interested in unnecessarily prolonging the process, and ultimately brought the matter to a close far more efficiently than we expected. We are extremely grateful for the professionalism, compassion, and guidance that Craig and Ms. Rios provided and would recommend them without hesitation.
Thanks very much for the kind words - my team and I were happy to assist you through this stressful situation. Best, CM
The must thorough effective Attorneys of law. The wise, and best choice in Wisconsin when in need of an Attorney that serves to defend the interest of their clients.
Hello Baron, thank you for the kind words! Best, CM
When I reached out to Rebecca Coffee, I immediately felt relieved because she assured me that my case was in good hands. Rebecca was able to communicate with the state and give them a true description of who I am, ensuring they looked beyond what was on my record. Exceptional representation from start to end
Craig Masganguono represented my longtime family friend and neighbor who was facing felony charges for acting in self-defense and defense of his family. The media coverage was shamefully sensational and lacking many facts and context. Craig and his team were outstanding in successfully arguing the case that resulted in full acquittals. They were remarkable in their attention, preparation, compassion and command of the law and process. I hope to never need Craig's services, but I would not hesitate to call him in such a time.
We had an ncredible experience with Attorney Craig Mastantuono, who represented our family members in a trial this past week. He is amazing! His representation of our loved ones was nothing short of masterful. We truly can't say enough good things about him—he is by far the best attorney around. They were found NOT GUILTY. I would recommend him 10 times over!
Craig fought for our family with integrity, determination, and heart. His attention to detail, commitment to truth, and compassion stood out every step of the way. Because of his work, the jury saw the truth and returned a not guilty verdict. Craig comes highly recommended to anyone in need of an attorney who truly fights for justice and stands on truth.
We had a wonderful experience with Attorney Leah Thomas handling a complex traffic matter for one of our teenage children. She was truly an advocate for our child during the process. She not only obtained an incredible result, but was very professional and compassionate in handling the case. Attorney Thomas is very knowledgeable and fights for her clients. I am so grateful for her help and highly recommend Attorney Thomas.
Craig and his team deliver results. We were on the brink of not knowing what to do or where to go, when Craig and MC&T were highly referred to us. We checked them out, booked a session to speak and decided this was the guy. Craig carries himself like a winner and it shows in court. We’re extremely satisfied and greatful to have had someone like Craig and his team on our side.
These cases really came together well, and it really was a pleasure wrapping them up for your loved one without any additional repercussion for them. Thanks for giving us the opportunity to help! -Craig
I want to take a moment to sincerely thank the front office staff at Mastantuono Coffee & Thomas. During one of the most difficult times in my life, their kindness and professionalism stood out more than I can express. From the first phone call to every in-person visit, they were consistently patient, respectful, and compassionate. They never made me feel like “just another client.” Even on days when I felt overwhelmed or emotional, they were calm, supportive, and made me feel safe just by how they treated me. It may seem like a small thing, but the way they handled scheduling, answered questions, and offered a kind word made a huge difference during a very painful chapter of my life. Thank you for creating a space where people like me can feel respected, heard, and cared for—before we ever even speak to an attorney. You are truly the heart of the office.
Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts