Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Master AutoTech logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Master AutoTech

Tooele, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 296 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master AutoTech is better than 84% of oil change services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master AutoTech is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master AutoTech is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master AutoTech is better than 92% of oil change services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master AutoTech is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master AutoTech is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Master AutoTech for 8 kinds of job.

Master AutoTech for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto maintenance”

Hal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional Service , very competent

Reasonable priceAuto maintenance
Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service as a whole! Recommend this shop highly

Reasonable priceAir conditioningAuto maintenanceOil change
wes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Much thanks to the owners and crew at Master Tech!!!! I needed several repairs and upgrades (tires, rims, lift/suspension, exhaust replacement and routine services). I also needed the aforementioned ASAP since I was going hunting within a week. They did not disappoint and had me on my way in short order. I was…

Customer photo from wes's reviewCustomer photo from wes's review
Great priceBrakesAuto maintenanceOil change
UBMLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This place is amazing. I've had them work on many of my vehicles and I have never been disappointed. The prices are great, service is incredible. I recommend this shop to everyone if you want the best service in Tooele! I found my lifetime mechanic shop, thank you Master Autotech!

Great priceElectrical repairAir & cabin filter replacementTires
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great costumer service. Trustworthy and honest. I definitely recommend. The only mechanic shop I trust to work on my vehicles and my families vehicles

Reasonable priceTransmissionExhaustTires
Mathew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

__HIGHLY RECOMMEND__ Very professional guys and Gales here at Master Autotech. Ima handy man that works on my own cars *if I got the time* and these prices are truly unbeatable for the work there doing. And further more, there top priority is your safety!! In the last 4 years ive been to multiple places here in…

Reasonable priceGeneral repairs & maintenanceElectricalAuto maintenance
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My car had some issues and they got me in right away. I feel like these guys are very honest and reasonable. Out standing service and very friendly.

Auto battery maintenanceAuto maintenance
Bee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm so very grateful for how helpful these guys are! They got my car in and out quickly, answered all the questions and concerns I had. I will definitely keep bringing my cars here.

Auto maintenance
Tereasa6 months ago★★★★★

Rating only, no written review.

Great priceTiresSteering & suspension repairAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change22—
General repairs & maintenance20—
Auto engine diagnostic19—
Engine repair15—
Steering & suspension repair13—
Transmission12—
Vehicle Inspection11—
Auto maintenance9—

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