Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts

Experts Reviews · Company report
Master AutoTech logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Master AutoTech

Tooele, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 296 Google reviews

📞 Call (435) 210-5931Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master AutoTech is better than 84% of oil change services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master AutoTech is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master AutoTech is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master AutoTech is better than 92% of oil change services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master AutoTech is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master AutoTech is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Master AutoTech for 8 kinds of job.

Master AutoTech for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 22 Google reviews tagged “Oil change”

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 17 hours ago★★★★★

Received an oil change a week ago, awesome people to work with!

Great priceOil change
parnia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

You are one of the best, both in your professionalism and in your honesty with your customers.

Great priceAir conditioningOil changeService not listed
MeganLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Everyone here rocks. Got me in super fast after my car started making a weird noise, provided a great diagnosis (get your brakes checked on the reg, people!) and despite having some unexpected emergencies come up on their end they managed to get my car fixed right up and back to me same day I dropped it off.…

BrakesOil changeService not listed
TylerLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love this shop. They have taken good care of me and my vehicle. I enjoy their tech platform as well, it gives notes and is clear and concise.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service as a whole! Recommend this shop highly

Reasonable priceAir conditioningAuto maintenanceOil change
wes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Much thanks to the owners and crew at Master Tech!!!! I needed several repairs and upgrades (tires, rims, lift/suspension, exhaust replacement and routine services). I also needed the aforementioned ASAP since I was going hunting within a week. They did not disappoint and had me on my way in short order. I was…

Customer photo from wes's reviewCustomer photo from wes's review
Great priceBrakesAuto maintenanceOil change
T&O3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great automotive repair shop. Professionally run and expert technicians. Always striving to improve with new diagnostic equipment and procedures. Got us back on the road safely with new shocks / springs.

Customer photo from T&O's review
Great priceSteering & suspension repairOil change
Austin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast and easy oil change. In and out with a report of anything to watch with a soft diagnosis of something I should pay attention to now. Friendly employees and a comfortable setting.

Reasonable priceVehicle InspectionOil change
TRU5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Unfortunately I would give more stars because they do good work but my basketball was taking out of my trunk and no one has called or texted me about the whereabouts of it. The only excuse I’ve gotten from them is that no one has seen it but I know the ball was in the trunk because I never take it out unless I’m at…

OverpricedElectrical repairBrakesOil change
AlikLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I truly recommend Master AutoTech In Tooele to everyone they were amazing!!! Alec did an awesome job on my exhaust. I’m very satisfied with their work and hospitality!

Great priceAuto engine diagnosticEngine repairVehicle Inspection
Russ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These folks are the best and will take care of you. My new go to garage for repairs.

Reasonable priceOil change
William15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The process from start to finish was excellent , Their trouble shooting was amazing and spot on I thought I needed a new truck but the crew replaced The need parts and saved me so much money . I will recommend them to everyone I know!!!

Reasonable priceAuto engine diagnosticEngine repairOil change
Damon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These folks are honest, trustworthy and straightforward. They do quality work and treat their customers with respect.

Steering & suspension repairAuto exhaust system repairAuto water leak repair
UBMLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This place is amazing. I've had them work on many of my vehicles and I have never been disappointed. The prices are great, service is incredible. I recommend this shop to everyone if you want the best service in Tooele! I found my lifetime mechanic shop, thank you Master Autotech!

Great priceElectrical repairAir & cabin filter replacementTires
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great costumer service. Trustworthy and honest. I definitely recommend. The only mechanic shop I trust to work on my vehicles and my families vehicles

Reasonable priceTransmissionExhaustTires
sherry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got superb service. Excellent. They were so nice and kept me apprised of everything my car needed. I’m so impressed by this business and everyone who worked on my little older a Subaru. I’d recommend them to everyone.

Reasonable priceAir & cabin filter replacementAuto engine diagnosticEngine repair
ZachLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have always taken care of me.

Engine repairOil change
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceBrakesWiper blade installation
Tereasa6 months ago★★★★★

Rating only, no written review.

Great priceTiresSteering & suspension repairAuto maintenance
Hal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
Wendi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Rating only, no written review.

Reasonable priceOil change
Gabe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change22—
General repairs & maintenance20—
Auto engine diagnostic19—
Engine repair15—
Steering & suspension repair13—
Transmission12—
Vehicle Inspection11—
Auto maintenance9—

Compare with

Choice Tires and Alignment logoChoice Tires and AlignmentExperts Score 97Tooele · 4.94★Awesome Auto Repair logoAwesome Auto RepairExperts Score 83Tooele · 4.84★TooeleTire.com logoTooeleTire.comExperts Score 80Tooele · 4.80★