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Master's Way Dog Training

Dog trainer · Syracuse, NY · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 82 dog trainersPosition by Experts Score among all companies we track in this category. · better than 21%
4.9 ★★★★★ 95 Google reviews · 16 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Nov 2026latest review

Master's Way Dog Training at a glance

Google reviewers rate Master's Way Dog Training 4.9 out of 5 based on 95 reviews, highlighting the trainer's ability to address leash pulling, aggression, and socialization issues while focusing on owner education. Clients frequently cite clear communication, long-term results, and the trainer's availability for support after lessons. However, a minority of low-star reviews criticize the lack of transparency regarding training tools like choke collars during initial consultations and describe instances of unprofessional behavior when evaluating dogs over the phone.

  • Google rating: 4.9 out of 5 from 95 reviews (96% five-star).
  • Reviews on this page: 95 Google reviews (87 with written comments, 13 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Dog Trainer serving Syracuse, New York.

Data from Google, last updated November 3, 2026.

Score profile vs other dog trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction83Reliability76Craft & service99Value100Momentum100Replies to reviews24Satisfaction: 83 (median 94)Reliability: 76 (median 94)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 24 (median 49)
Master's Way Dog TrainingDog Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master's Way Dog Training: 83/100 on this factor. Category median: 94.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master's Way Dog Training: 76/100 on this factor. Category median: 94.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master's Way Dog Training: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master's Way Dog Training: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master's Way Dog Training: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master's Way Dog Training: 24/100 on this factor. Category median: 49.D
24

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars9196%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 87 written reviews

  • Praise12495%
  • Complaints65%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend3225%
  • Staff & attitude2418%
  • Price & value2116%
  • Honesty & trust1713%
  • Speed & response1411%
  • Communication129%
  • Quality & results108%

What customers talk about

We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Rick genuinely cares for and respects dogs, and I highly recommend him as a trainer.”
    “He was highly recommended by a few people in the area I had met at the dog park.”
  • “Rick is so knowledgeable and invested so much into us and our dog.”
  • “Rick is honest and fair and teaches both you and your dog.”
  • “It's all about establishing a mutual trust and respect between you and the dog.”
  • “My dog Opal, a 100 pound Anatolian Shepard/Great Pyrenees mix, responded so well to the training and learned everything so quickly.”
  • “Through Master’s Way Dog Training we, as a family, learned how to communicate and form a relationship with our dog that changed our lives.”
  • “We saw the amazing work he did with our first dog and we knew we would be making the right choice by sending Mason there.”
    “We didn't work on basic commands; we worked on the dogs realizing who the true leaders of the pack are and understanding how to create an atmosphere o…”

People customers mention

  • Rick 63 reviews
  • Schubert 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Master's Way Dog Training for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

It was always an unpleasant experience for me to take our one-and-a-half-year-old Sheltie for walks along our quiet road. Shelby would continually pull on her leash, and whenever a car, bicycle, or runner would pass us, she would go crazy: lunging and barking wildly.  We asked our vet to recommend a trainer (after…

hailey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Training with Rick has made a world of a difference for our dog and us. He showed so much dedication to our dog and our personal growth in helping him succeed, and was constantly accessible to us over the course of the training process to help us navigate our own challenges with training even outside of lessons. We…

Customer photo from hailey's review
Great priceDog training
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rick is truly a master of his craft. We drove up from Florida to New York to have Rick train our dog and we are so happy with the results. We now have all the tools to have our puppy grow with our family. Rick is so knowledgeable and invested so much into us and our dog. He’s the right choice for something so important!

Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just go. Listen hard, do what Rick tells you, do your homework, repeat. He’s going tell you things you don’t want to hear. Don’t get mad, just listen. The reward will be a better quality of life for your whole family.

Great priceDog training
Lorraine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was an amazing experience. Not only did Rick help me with my Doodle, Jack, he also helped me with the confidence I needed to continue working with my pup. He taught me that my pup relies on me to provide a safe environment using confidence. He taught me to breath when it was impotent. Rick continued to watch…

Great priceDog training
Adric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There aren’t enough good things I can say about Mr. Rick. I brought my shy and skittish puppy to him and left with a more confident dog and the tools I need to make sure my dog is successful. If you’re thinking about it, just do it! You won’t regret it. You and your dog will leave better than you came.

Reasonable priceDog training

Photos

Customer reviews

4.9 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard Moseson9 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was always an unpleasant experience for me to take our one-and-a-half-year-old Sheltie for walks along our quiet road. Shelby would continually pull on her leash, and whenever a car, bicycle, or runner would pass us, she would go crazy: lunging and barking wildly.  We asked our vet to recommend a trainer (after seeing how well her own dogs behaved), and she suggested that we meet with Rick, whom she had used to train her current and past dogs.  After an initial (free) consult with Rick, Shelby and I met with him for just five sessions.  Our daily strolls down the road are now a pleasure -- Shelby walks calmly without pulling, and when cars pass us, she doesn't lunge or bark.  Rick genuinely cares for and respects dogs, and I highly recommend him as a trainer.

hailey rinaldi6 reviewsTotal number of Google reviews hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Training with Rick has made a world of a difference for our dog and us. He showed so much dedication to our dog and our personal growth in helping him succeed, and was constantly accessible to us over the course of the training process to help us navigate our own challenges with training even outside of lessons. We would absolutely bring any dog to him in the future, and could not recommend his obedience training more. Thank you so much Rick we appreciate you!

  • Price assessment: Great price
  • Services: Dog training
Margaret Tassone5 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rick is truly a master of his craft. We drove up from Florida to New York to have Rick train our dog and we are so happy with the results. We now have all the tools to have our puppy grow with our family. Rick is so knowledgeable and invested so much into us and our dog. He’s the right choice for something so important!

Steve Calkins1 reviewTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just go. Listen hard, do what Rick tells you, do your homework, repeat. He’s going tell you things you don’t want to hear. Don’t get mad, just listen. The reward will be a better quality of life for your whole family.

  • Price assessment: Great price
  • Services: Dog training
Lorraine Hall11 reviewsTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was an amazing experience. Not only did Rick help me with my Doodle, Jack, he also helped me with the confidence I needed to continue working with my pup. He taught me that my pup relies on me to provide a safe environment using confidence. He taught me to breath when it was impotent. Rick continued to watch how I was doing and trained me to be a good dog Mom. I can’t say enough positive things. Thanks Rick!

  • Price assessment: Great price
  • Services: Dog training
Adric Hardy4 reviewsTotal number of Google reviews Adric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There aren’t enough good things I can say about Mr. Rick. I brought my shy and skittish puppy to him and left with a more confident dog and the tools I need to make sure my dog is successful. If you’re thinking about it, just do it! You won’t regret it. You and your dog will leave better than you came.

  • Price assessment: Reasonable price
  • Services: Dog training
Kyle MastropietroLocal Guide · 13 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rick is the best. We have brought three dogs to him and have been customers for over 10 years. His training has changed our lives with our dogs. Can’t recommend him enough.

Debra Wilson3 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Through Master’s Way Dog Training we, as a family, learned how to communicate and form a relationship with our dog that changed our lives. We are forever grateful to Rick.

Shelby Maring3 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My family and I took our dog Mason there for training. This is now our second dog we have taken to see Rick! 15 years ago he trained our first dog Rudy and now he’s trained our 2nd dog. We saw the amazing work he did with our first dog and we knew we would be making the right choice by sending Mason there. We have noticed a great change in Mason based on the way he walks and the way his behavior is in the house. Mason enjoyed his presence and always got excited to see him. After each session you could see progress in him and at the end it was truly rewarding seeing how Mason has changed. Highly recommend Rick and his training skills he is very knowledgeable and very helpful!

Thomas10 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m writing this updated review after a couple of years, as I feel my original feedback did not fully reflect my honest experience. Reflecting on my time with Rick, the owner of Master's Way, I now recognize some concerns that I initially overlooked. One of the first issues was a lack of transparency during the initial consultation. The use of a choke collar was never mentioned until I had already committed and arrived for the first training session, despite having attended a preliminary appointment beforehand. I strongly believe this is something that should be clearly communicated upfront. While I take full responsibility for choosing to proceed despite my reservations, I feel that the training approach may have had unintended negative effects. Over time, I noticed signs of increased stress in my dog, and I believe the methods may have contributed to a decline in his behavior rather than improvement. That said, Rick is a no-nonsense, results-driven trainer who holds both owners and dogs accountable. He is highly knowledgeable and has a deep understanding of canine behavior, which he works hard to communicate to his clients. If you are comfortable with tools like the prong or choke collar and prefer a very structured, firm approach, Rick may be a great fit for you. One thing to note is that Rick requests reviews at the conclusion of the five-session program, which can often reflect the immediate confidence or relief owners feel at the end of training, rather than long-term outcomes. This review reflects my personal experience and perspective, and I understand that others may have had different results.

Master's Way Dog Training on Google Maps →

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