Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Master Tech Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%19+4.6Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty0−10Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Master Tech Automotive Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #347Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 306 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master Tech Automotive Repair is better than 50% of auto repair shops.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master Tech Automotive Repair is better than 19% of auto repair shops.F
19
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master Tech Automotive Repair is better than 0% of auto repair shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired Master Tech Automotive Repair for 8 kinds of job.

Master Tech Automotive Repair for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#226 / 234

All 11 Google reviews tagged “Auto engine diagnostic”

KevinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service and wonderful staff!

Auto engine diagnostic+ Professionalism
RobertLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great work thanks 🙏

A/C servicesExhaustTires+ Punctuality+ Quality+ Professionalism
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This company is not good. The mechanic has no clue what his is doing and the owner claims he doesn’t know about cars. We don’t need a business in our community that does second rate work and scams its customers. They will be reported for their negligent operations. I would gladly pay anyone else to work on the…

Auto exhaust system repairAuto engine diagnosticGeneral repairs & maintenance
Kari9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are the Best in Town They do excellent work fair and reasonable prices friendly environment trust them completely I highly recommend them

Auto engine diagnosticEngine repairExhaust
StevenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have 4 vehicles and this is my go to shop for both automotive and 🏍. Friendly staff and excellent workmanship. Highly recommended.

Auto water leak repairElectricalAuto engine diagnostic
Tasiwoo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The Econo switch for the engine/transmission coordination had begun to act intermittently & needed to be replaced. After viewing both sides of the issue & with John & the investigating technicians guidance, we chose to replace the switch to add longevity & stability to an otherwise sound vehicle.

ElectricalAuto engine diagnosticTransmission
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've had two great experiences with Master Tech Auto, definitely worth the drive from west Henderson

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
MLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The repair shop has my A+. I took my car in at 8am and they had it ready for me the next day at 11am. I had to have my transmission pan and seal, water pump and hosing assembly ,oxygen sensor replaced and the did it in record time.

Auto engine diagnosticTransmission
TiffanyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Master Tech was a great experience. My Prius was in poor condition for a long time, having issues with the inverter cooling pump failing recently. They were very transparent about pricing and the time needed to work on my vehicle. They actually had it ready for me within less than a day of dropping it off, when I…

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Riley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 40%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance34—
Tires16—
Engine repair16—
Oil change14—
Auto engine diagnostic11—
Brakes10—
Transmission8—
Exhaust7—

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