Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate Master Tech Automotive Repair 4.7 out of 5 based on 306 reviews, with the owner responding to 44 percent of them. Positive feedback frequently cites reasonable pricing, fast turnaround times, and clear communication regarding repairs for cars and motorcycles. Conversely, low-star reviews describe instances of miscommunication about service availability, prolonged repair durations, and dissatisfaction with specific mechanical outcomes or billing explanations.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
306 Google reviews we collected
Phrases our text analysis found in 250 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 250 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pricing is reasonable, service is great, and turn around is much better than the dealerships.”
“00 what a rip off.”
“Very good work there and guarantee there work and attitude.”
“I brought my 2004 Ford F150 in because the backup lights and rear signals did not work.”
“Couldn’t be more happy with the friendly service and turnaround time.”
“Mr Tim and the guys at Master Tech are well Master Techs the crew there are honest”
“The fact that the name of this company is master tech is either meant to be irony or a fraudulent claim.”
“They checked the cooler right away, changed the oil (allowing me to bring my own gallon of Castrol), and gave me a 25% discount on the final bill.”
“I recommend this shop in Henderson without hesitation.”
“Never again.”
“Although it did take a little longer for them to fix due to my foreign car, they were always good at communicating with me every time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Master Tech Automotive Repair for 8 kinds of job. Pick one to see what they paid and said.
Great shop second time taking the car here for different issues. Pricing is reasonable, service is great, and turn around is much better than the dealerships.
T, is the masterclass definition of great service. He advised he delivered, and he even Went above and beyond for my car quotes are Fair, Competitive and service is excellent. Thank you T for all your hard work with both of my cars
Servicio excelente y 100% honesto! Traje un Jaguar XJS V12 clásico del 91 que se me estaba calentando. Me revisaron el cooler de inmediato, me hicieron el cambio de aceite permitiéndome traer mi propio galón Castrol y me aplicaron un 25% de descuento en la factura final. El personal es súper profesional. Recomiendo…
I had call in advance to make sure they do alignment. To be told that yes they do aligments they accept walking but was preferred appointment. I end up bookinf an appointment for alignment, only to get their and been told that they don't do alignment. That they typically tell people yes they do but they end up…
I’ve taken 2 cars to Master Tech for repairs since I moved to the area in 2024 and also referred a friend. Each transaction with them has been a pleasure. I felt very confident the work was done well. Anyone who has to find a new place to take their vehicle for repairs knows that worry of being told all kinds of…
I bring my quads here to get serviced and running again. Prices are good and service is fast. Herold knows what hes doing.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 34 | — |
| Tires | 16 | — |
| Engine repair | 16 | — |
| Oil change | 14 | — |
| Auto engine diagnostic | 11 | — |
| Brakes | 10 | — |
| Transmission | 8 | — |
| Exhaust | 7 | — |
4.7 ★★★★★ 306 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great shop second time taking the car here for different issues. Pricing is reasonable, service is great, and turn around is much better than the dealerships.
T, is the masterclass definition of great service. He advised he delivered, and he even Went above and beyond for my car quotes are Fair, Competitive and service is excellent. Thank you T for all your hard work with both of my cars
Servicio excelente y 100% honesto! Traje un Jaguar XJS V12 clásico del 91 que se me estaba calentando. Me revisaron el cooler de inmediato, me hicieron el cambio de aceite permitiéndome traer mi propio galón Castrol y me aplicaron un 25% de descuento en la factura final. El personal es súper profesional. Recomiendo este taller en Henderson con los ojos cerrados. ¡Gracias!"
I had call in advance to make sure they do alignment. To be told that yes they do aligments they accept walking but was preferred appointment. I end up bookinf an appointment for alignment, only to get their and been told that they don't do alignment. That they typically tell people yes they do but they end up taking the car somewhere else to have it done and then charge customer $50 extra. I would definitely not recommend to take your car their.
Please read this before you take your car there I Took my truck there I have check engine light on they keep my truck for 4 month didn’t fix on all this time we have conversation about my truck on August 19 it was a Friday I receive a call from master tech telling me if I don’t go on Saturday they will tow my truck during those 4 month I pay around 3000 I didn’t went the Saturday went on Monday my truck was gone didn’t know where was my truck I call police didn’t help me they kick me out the property I fount my truck on qualaty towing it was on apartment complex I went to get my truck I pay 600 it was a guy there he said it was his truck he bought the truck from the shop 2 employee he had my key he took a 30 day permit from dmv I find out they stole my rim and tires tvs stereo my two front seat I getting all evedice I took to dmv and I going to make a claim on them tomorrow I will post photo
I’ve taken 2 cars to Master Tech for repairs since I moved to the area in 2024 and also referred a friend. Each transaction with them has been a pleasure. I felt very confident the work was done well. Anyone who has to find a new place to take their vehicle for repairs knows that worry of being told all kinds of issues needing attention. At Master Tech, they made the requested repair and then looked over a list of items we wanted checked. They came back with an assessment of how things looked and when they expected those items would need to be addressed. No pressure, just a very fair assessment. I highly recommend this shop.
Closed no sign with hours
I bring my quads here to get serviced and running again. Prices are good and service is fast. Herold knows what hes doing.
Tyrese is an absolute legend. We called super last minute as we were driving a car back from LA to Canada and needed the brakes bled and a quick once over before the trip. The guys hooked us up with immediate service and were some of the nicest dudes I’ve ever met. Couldn’t be more happy with the friendly service and turnaround time.
I couldn't be happier to have chosen Master Tech! Tyrese and the tech were so awesome in helping us out. As a mid afternoon walk-in they pulled us in immediately, and within just a few minutes they had us on our way with exactly what I'd requested without any added bullshit.
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
