Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
Master Tech Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%19+4.6Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty0−10Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Master Tech Automotive Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #347Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 306 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master Tech Automotive Repair is better than 50% of auto repair shops.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master Tech Automotive Repair is better than 19% of auto repair shops.F
19
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master Tech Automotive Repair is better than 0% of auto repair shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired Master Tech Automotive Repair for 8 kinds of job.

Master Tech Automotive Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#221 / 245

All 14 Google reviews tagged “Oil change”

quarna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service and excellent customer service

Reasonable priceOil change
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every thing is very very good

Oil changeSteering & suspension replacementSteering & suspension repair
Clayton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great service!

Oil change
KeithLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They work on my motorcycle they rebuilt the carburetor change the oil and put tires on fix choke

Carburetor cleaningOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
kingstick8886 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had been looking for a good auto service center and boy did I find one, plus a bonus, they also work on motorcycles. Now I have one guy (John) who can take care of everything on my car and my motorcycle. I'm giving it 5 stars because they earned it. Great job on both and it's owner operated, which is a BIG PLUS…

Oil changeTires
Stella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great Company! Great Service! Friendly Atmosphere! I explained to John and Josh how happy I am now that I found a place I can trust to take care of my vehicle without telling me something needs to be done that actually doesn't. Also, I am very happy with the price of service as well! I will definitely let everyone I…

BatteryBrakesEngine repair
Desiree13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I'll never take any of my vehicles anywhere else. They're HONEST. That's a trait missing in a lot of businesses today.

BatteryBrakesEngine repair+ Punctuality+ Quality+ Professionalism
cfcollLocal Guide · 263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Convenient location and very excellent staff. Would return my Yamaha bike or Jeep Wrangler for service.

Carburetor cleaningOil change
GonzaloLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very professional. The only thing is that the squealing sound in the front brakes continue. Probably it is normal in my motorcycle.

General repairs & maintenanceOil changeService not listed
MariaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh was awesome. He was able to get my Harley in for a check valve repair, but on doing a complimentary bike check found a problem that if left unchecked would have lead to a bigger oroblem. Everything was taken care of quickly and at a fair price. I'll be going back again for any needed repairs on my bike.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
NigelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I brought my 2006 R6 in to have the front fork seals replaced. The bike was bought used so I didn't know when it was last serviced. So I asked them to do a full tune up with new tires. No problem! The guys here took good care of me and my bike. Feels better now, than when I bought it.

BatteryBrakesEngine repair+ Quality+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Quality+ Professionalism+ Value
Von1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Carburetor cleaningGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 40%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance34—
Tires16—
Engine repair16—
Oil change14—
Auto engine diagnostic11—
Brakes10—
Transmission8—
Exhaust7—

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