Experts Reviews · Company report
Master Tech Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%19+4.6Value 14%100+14.1Replies to reviews 7%75+5.3Momentum penalty0−10Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Master Tech Automotive Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #347Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 306 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master Tech Automotive Repair is better than 50% of auto repair shops.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master Tech Automotive Repair is better than 19% of auto repair shops.F
19
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master Tech Automotive Repair is better than 0% of auto repair shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Master Tech Automotive Repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired Master Tech Automotive Repair for 8 kinds of job.

Master Tech Automotive Repair for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#170 / 171

All 8 Google reviews tagged “Transmission”

Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn't be happier to have chosen Master Tech! Tyrese and the tech were so awesome in helping us out. As a mid afternoon walk-in they pulled us in immediately, and within just a few minutes they had us on our way with exactly what I'd requested without any added bullshit.

Great priceTransmission
ChristopherLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

The fact that the name of this company is master tech is either meant to be irony or a fraudulent claim. I came in to get my transmission swap looked over for a noise that made me feel like I better stop and take it to someone else to see whats going on. I explained my entire situation. And they assured me that they…

Transmission
Tasiwoo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The Econo switch for the engine/transmission coordination had begun to act intermittently & needed to be replaced. After viewing both sides of the issue & with John & the investigating technicians guidance, we chose to replace the switch to add longevity & stability to an otherwise sound vehicle.

ElectricalAuto engine diagnosticTransmission
EdLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service , had transmission work done on my 2006 Dyna Low rider and new front tire put on . Very professional, knowledgeable, trustworthy and reasonable rate . Will have my Harley serviced there and my 2005 Corvette for now on . Thank you John and Roger for all your help . Ed D

TiresTransmission+ Punctuality+ Quality+ Professionalism
Evolving7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Josh! Very informative! You told me what not to do on my 14y/o Jeep Wrangler instead of charging me for a typical service most cars would be okay with, but due to the age of my vehicle and maintenance history, you advised against. I respect that and you 1000% for that!! Most automotive companies do first,…

BrakesTransmission+ Punctuality+ Quality+ Professionalism
MLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The repair shop has my A+. I took my car in at 8am and they had it ready for me the next day at 11am. I had to have my transmission pan and seal, water pump and hosing assembly ,oxygen sensor replaced and the did it in record time.

Auto engine diagnosticTransmission
Desiree13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I'll never take any of my vehicles anywhere else. They're HONEST. That's a trait missing in a lot of businesses today.

BatteryBrakesEngine repair+ Punctuality+ Quality+ Professionalism
Allesia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh was very helpful through the whole process of getting my transmission fixed. I had a very stressful time dealing with my extended warranty company, Car Shield, and often didn't hear anything from them regarding updates on the part. Anytime Josh heard from them he made sure to call me and give updates to ease my…

Transmission+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 40%Overpriced 20%Not sure 0%

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