Tree service · Roslyn Harbor, NY · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 39 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★88 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Master Tree Services Inc. five stars based on eighty-eight reviews, frequently citing punctuality, fair pricing, and thorough cleanup after tree removal and pruning. Customers note the crew’s efficiency and safety during large jobs, while one review mentions initial communication challenges before the owner confirmed the appointment. The owner responded to only one percent of the total reviews.
Google rating: 5.0 out of 5 from 88 reviews (100% five-star).
Reviews on this page: 88 Google reviews (76 with written comments, 2 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: July 27, 2026.
Service: Tree Trimming Service serving Roslyn Harbor, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Master Tree Services Inc.Tree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Master Tree Services Inc.: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Master Tree Services Inc.: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Master Tree Services Inc.: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Master Tree Services Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Master Tree Services Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
5.0of 5
5 stars88100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
99%praise
Praise19899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value4724%
Would recommend4322%
Speed & response4121%
Staff & attitude3618%
Quality & results2714%
Honesty & trust53%
Communication11%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The best part was they were very reasonably priced.”
“I always do my research before hiring someone to do work, and they are worth every bit of the 5 stars I gave them.”
“They arrived on time, and worked incredibly hard all day.”
“They were tidy, careful and extremely professional.”
“Sammie was fairly priced and his crew did an amazing job will definitely be using them again in the future and highly recommend them to any one lookin…”
“My wife and I liked him and trusted him right away.”
“The communication was a little shakey when initially contacting them but when Sammy (owner) confirmed that he would be at my house on Saturday at 8 am.”
People customers mention
Sammy23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Master Tree Services Inc. for 4 kinds of job. Pick one to see what they paid and said.
Kkaren1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My husband and I have used many tree services over the years. Without a doubt Sammy and his crew at Master Tree Service have been the absolute best! Fair pricing, polite, knowledgeable. They left the premises impeccable. As someone else said in their review, they were like a fine tuned machine, and that is so…
Reasonable priceTree trimming & pruning
KKate2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great prices and amazing work!! Freddy Is absolutely incredible you’ll love him!!
SSusanLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Don't look any further - you have found your tree service.
Sammy and his crew went ABOVE & BEYOND. We had a big job, taking down several large and small dead trees as well as branches overhanging our roof and power lines. They also removed a huge tangle of brush next to our house.
They obviously knew what they…
Great priceTree stump grindingTree trimming & pruningTree removal
TTashaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Sammie was fairly priced and his crew did an amazing job will definitely be using them again in the future and highly recommend them to any one looking for a tree company
WWende4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sammy and his crew are not only the nicest guys, but they are so incredibly thorough! He really loves what he does, so he puts so much attention into getting the job done perfectly! This is the second time that he has been to my house, he was here 4 years ago and I am amazed at how great everything looks!! I…
Mmike11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sammie and his crew were set to arrive at 8am. They were here at 7:45 ready to go. We have a very large Oak tree that needed a good trimming and pruning per Sammie. They were here for 3 hours and did a great job trimming. They put down covering over our trex deck to protect it. I asked them to be careful of 2…
My husband and I have used many tree services over the years. Without a doubt Sammy and his crew at Master Tree Service have been the absolute best! Fair pricing, polite, knowledgeable. They left the premises impeccable. As someone else said in their review, they were like a fine tuned machine, and that is so accurate. They arrived on time, and worked incredibly hard all day. I always do my research before hiring someone to do work, and they are worth every bit of the 5 stars I gave them. I would give them more if I could. Thank you Sammy and crew! Job well done!
Price assessment: Reasonable price
Services: Tree trimming & pruning
K
Kate Newman2 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Don't look any further - you have found your tree service.
Sammy and his crew went ABOVE & BEYOND. We had a big job, taking down several large and small dead trees as well as branches overhanging our roof and power lines. They also removed a huge tangle of brush next to our house.
They obviously knew what they were doing and worked together like a well-oiled machine. They worked safely and efficiently.
Everything was spotless when the team left. Not only were we very happy with the quality of the work, we were also happy with the price. It was an outstanding value.
My husband and I recommend this company highly. Sammy even provided valuable recommendations for new plantings. You will not do better than this wonderful tree service!
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal, Service not listed
T
Tasha lesmesLocal Guide · 6 reviewsiTotal number of Google reviews Tasha has written across all businesses on Google Maps, not just this one.
Sammie was fairly priced and his crew did an amazing job will definitely be using them again in the future and highly recommend them to any one looking for a tree company
W
Wende Green4 reviewsiTotal number of Google reviews Wende has written across all businesses on Google Maps, not just this one.
Sammy and his crew are not only the nicest guys, but they are so incredibly thorough! He really loves what he does, so he puts so much attention into getting the job done perfectly! This is the second time that he has been to my house, he was here 4 years ago and I am amazed at how great everything looks!! I didn't even know that I had a beautiful Red Japanese Maple Tree in front of my house until today!! It was buried behind large bushes. Sorry that I can't figure out how to upload a picture of it!! I would never consider using anyone else! I highly recommend Master Tree Service!!
M
mike pearlman11 reviewsiTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Sammie and his crew were set to arrive at 8am. They were here at 7:45 ready to go. We have a very large Oak tree that needed a good trimming and pruning per Sammie. They were here for 3 hours and did a great job trimming. They put down covering over our trex deck to protect it. I asked them to be careful of 2 new bushes we just planted. They took huge green garbage pails on top to protect them. They left our property immaculately clean.
Fantastic job was done. I highly recommended them. Thanks guys
C
Colleen (Momof2)Local Guide · 18 reviewsiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Totally recommend this company! Cant say enough positive things about Sammy & the crew. They were fantastic from beginning to end. And left my yard spotless. I would definitely use them again in the future. ⭐️⭐️⭐️⭐️
B
Bill Albrecht6 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Sammy and his crew are hard workers. After getting 4 different free quotes I decided to go with Master Tree Service. Their price was right. After getting permission from a neighbor, they took down a neighbor's double tree, cleared branches along my property line, removed a dead tree on my front lawn and cleared branches falling on my garage. They used a boom truck to reach the high branches. Totally satisfied!
P
Patricia Cassano4 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Sammy and his team were the best. A tree fell in my yard, they came the same day and took down all the remaining trees in my yard as well. They were tidy, careful and extremely professional. The best part was they were very reasonably priced. Loved them and would highly recommend them to anyone. You will not be sorry. Trish
Response from the owner · a year ago
Thank you so much.
L
Lance Longo6 reviewsiTotal number of Google reviews Lance has written across all businesses on Google Maps, not just this one.
Would highly recommend this group. Timely, professional and attentive to details. Pleasure to work with them. Will definitely use again for other tree service.
