Tree service · Roslyn Harbor, NY · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 39 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★188 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Timber Wood Tree Service 4.9 out of 5 based on 188 reviews, with the owner responding to 89 percent of them. Customers frequently praise the company for punctual service, clear communication, fair pricing, and thorough cleanup after tree removal, trimming, and stump grinding. However, some lower-rated reviews criticize the requirement for signed contracts and deposits, while others allege unauthorized review posting and undisclosed subcontracting that resulted in property damage.
Google rating: 4.9 out of 5 from 188 reviews (98% five-star).
Reviews on this page: 188 Google reviews (180 with written comments, 54 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 10, 2026.
Service: Tree Trimming Service serving Roslyn Harbor, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Timber Wood Tree ServiceTree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Timber Wood Tree Service: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Timber Wood Tree Service: 96/100 on this factor. Category median: 91.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Timber Wood Tree Service: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Timber Wood Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Timber Wood Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Timber Wood Tree Service: 76/100 on this factor. Category median: 76.B
76
Bar = this company · dark tick = category median.
Star ratings
188 Google reviews we collected
4.9of 5
5 stars18598%
4 stars00%
3 stars11%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 180 written reviews
99%praise
Praise45099%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price850%
Reasonable850%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend10824%
Speed & response9621%
Quality & results8118%
Price & value8118%
Staff & attitude5913%
Communication194%
Honesty & trust112%
What customers talk about
We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Would definitely recommend and use them in the future.”
“He came over right away to assess the damage and had his crew here the next morning.”
“Mark, Danny and his crew did an excellent job removing several trees, trimming others, grinding stumps and leveling uneven grounds.”
“He gave me a very fair price and left my yard without a trace of any debris.”
“He assured me he or one of “his guys” would be here on Sunday to give a quote for removal of some trees.”
“The entire process from quoting to service was professional and communicated well.”
“Great experience - listened to what we wanted and came back to do it .”
“They provided a fair and transparent estimate, showed up right on time, and worked quickly without sacrificing quality.”
People customers mention
Marc23 reviews
Mark15 reviews
Timberwood14 reviews
Danny7 reviews
Island3 reviews
Park3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Timber Wood Tree Service for 7 kinds of job. Pick one to see what they paid and said.
MMichael4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mark, Danny and his crew did an excellent job removing several trees, trimming others, grinding stumps and leveling uneven grounds. The entire process from quoting to service was professional and communicated well. I will be using them again for backyard projects.
MMin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
During the strong wind and storm on 9/26/26 in Long Island area, one big tree was fallen in my backyard. At that time, I didn’t know which tree removal company I should choose. Eventually Golden Pine tree removal company helped me remove that fallen tree along with another big tree. They are very helpful and…
Reasonable priceTree stump removal
DDavid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Crew came and took down approximately a 60ft cedar. 45min in and out with a cleanup. Mark has a great crew. Would definitely recommend and use them in the future.
Great priceTree stump grindingTree removal
MMichele6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They were amazing. I called they came the following day. They were polite. Clean , very very impressed. Did a great job. Best tree removals ever. Highly recommend. Awesome company
Great priceTree stump grinding
AAntonietta3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Excellent experience! The crew was professional, and hardworking. They did a fantastic job removing my huge tree in my yard, and left everything spotless when they finished. I highly recommend this company to anyone looking for quality tree service!
LLenaLocal Guide · 87 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mark really saved the day when I was out of town and my giant tree fell not just on my yard but my neighbor's too. He came over right away to assess the damage and had his crew here the next morning. His work was very thorough and efficient, he didn't just pick up what fell, but climbed up to get rid of the branches…
Mark, Danny and his crew did an excellent job removing several trees, trimming others, grinding stumps and leveling uneven grounds. The entire process from quoting to service was professional and communicated well. I will be using them again for backyard projects.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
M
Min Xiong4 reviewsiTotal number of Google reviews Min has written across all businesses on Google Maps, not just this one.
During the strong wind and storm on 9/26/26 in Long Island area, one big tree was fallen in my backyard. At that time, I didn’t know which tree removal company I should choose. Eventually Golden Pine tree removal company helped me remove that fallen tree along with another big tree. They are very helpful and professional to conduct this service . I appreciate.
Price assessment: Reasonable price
Services: Tree stump removal
D
David Walsh1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Crew came and took down approximately a 60ft cedar. 45min in and out with a cleanup. Mark has a great crew. Would definitely recommend and use them in the future.
Price assessment: Great price
Services: Tree stump grinding, Tree removal
M
Michele Weinstein6 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
They were amazing. I called they came the following day. They were polite. Clean , very very impressed. Did a great job. Best tree removals ever. Highly recommend. Awesome company
Price assessment: Great price
Services: Tree stump grinding
A
Antonietta Iaboni3 reviewsiTotal number of Google reviews Antonietta has written across all businesses on Google Maps, not just this one.
Excellent experience! The crew was professional, and hardworking. They did a fantastic job removing my huge tree in my yard, and left everything spotless when they finished. I highly recommend this company to anyone looking for quality tree service!
Response from the owner · a year ago
Thank you so much for your awesome feedback! We're thrilled to hear that you had a great experience with our team. We always aim to provide top-quality service at a fair price, and it’s great to know we hit the mark for you. If you ever need anything else in the future, feel free to give us a call. We truly appreciate your recommendation!
L
LenaLocal Guide · 87 reviewsiTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Mark really saved the day when I was out of town and my giant tree fell not just on my yard but my neighbor's too. He came over right away to assess the damage and had his crew here the next morning. His work was very thorough and efficient, he didn't just pick up what fell, but climbed up to get rid of the branches that posed a risk in the future. He gave me a very fair price and left my yard without a trace of any debris. I'm very happy with the service I received and highly recommend Mark and his company to anyone who needs any kind of tree work done!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
D
Daniel sendrowski3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Needed some trees removed that were growing between two fences. Marc came in offered a fair price and had the trees out in under a week. They were able to take the fence down and remove the trees and put everything back the way they found it . Will certainly be calling them in the future
C
Christopher Painton12 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Marc and Danny (and their crew)are true professionals. No waiting around and hoping someone will return your call. Marc came over within an hour for an estimate and the job was done when he said it would be and at a great prices. Danny and the crew were fast, courteous and did a perfect clean up. If you need tree service, this is the one to get. They strive to make the customer happy. Thank you very much!!!!!
Price assessment: Great price
Services: Tree trimming & pruning
W
Wayne Miles2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
My experience with Marc was awesome! When I called and asked for a quote he was able to help immediately and the crew did a fantastic job with the removal. They were neat and clean, which was important to me
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning
C
Charles Justino2 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Big thanks to Marc and Danny from Golden Pine Tree Service. Took down and removed a big tree in my back yard, several trees along on my driveway, provided stump grinding.
Crew was prompt and professional.
Job well done!
