How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty69−3.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREMasterCare Inc
South Bend, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 129 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired MasterCare Inc for 8 kinds of job.
MasterCare Inc for carpet steam cleaning
Clear ✕All 29 Google reviews tagged “Carpet steam cleaning” · showing 20
They have done a good job of cleaning our carpet and furniture, and they have been very easy and friendly to work with.
The technicians, Abel and Brad were very professional, knowledgeable and did an excellent job. My carpet looks amazing. I highly recommend MasterCare for your carpet cleaning needs.
Abel did a great job!! 3 huge rugs, all of our kitchen and bath tile, for 2 bathrooms, some door mats, and sealed 1 shower stall tile surround. Took great care to protect our floors and furniture.
Staff courteous and friendly. Carpets clean, dried quickly.
I had spilled a purple drink on my white carpet. I was unable to get the stain out even after several attempts as the days went by. I then called MasterCare and they got the purple stain out in less than 5 minutes! Great company, they can definitely work magic on your carpeting. I cannot believe how many years…
On time and provided a better result than expected.
We exclusively use Mastercare for our carpet cleaning and floor finishing at Goshen College. They are always pleasant to work with and do a fantastic job for us. We always have a lot to schedule but the work is done in a timely manner to fit our needs.
Eliot and Bradley were absolutely amazing in their professionalism during this service. They went above and beyond to clean high trafficking areas on my carpet. I gave them each a $30 tip for their excellent customer service. I recommend them to anyone who wants this type of customer care experience!
Abel and Eliot arrived on time, were courteous, worked efficiently and did a great job.
Eliot was friendly and knowledgeable. You always do a great job. Thanks
They were on time, good communication, good service
@nd time I have used Mastercare. Always pleased with the techs and their work.
Arrived on time, explained everything and did a thorough job
First time using Mastercare and was extremely impressed with the service. Technicians were early and extremely pleasant. The service was quick and our carpets look very clean.
Everything was so smooth from the time I set up my cleaning to the final cleaning. Daniel and Bradley were very professional on time and explained everything they were doing.
Abel and Brad did a great job !!!!!
I have used master care in my last 3 homes over the years and have always had a good experience with them.
Bradley did an awesome job. He explained what he would do. He listened to my instructions of what I wanted, and he did all as I requested. He was very competent! Thank you, Bradley!
Bradley and Daniel did an outstanding job for me today - very knowledge and courteous, will always use Master Care for my carpet cleaning!
We have been loyal customers of MasterCare for the past 20 years! We would not use anyone else! The company is professional, courteous, thoughtful, and timely. MasterCare is a family run business with loyal employees who are a pleasure to work with and a pleasure to see at repeated cleanings. They care about the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 29 | $170–$347 |
| General carpet cleaning | 16 | $170–$310 |
| Upholstery cleaning | 14 | $164–$315 |
| Pet stain & odor removal | 11 | — |
| Area rug cleaning | 9 | $131–$366 |
| HVAC duct & vent cleaning | 3 | $351–$930 |
| Mattress cleaning | 2 | — |
| Leather cleaning | 2 | — |

