Accounting firm · New Rochelle, NY · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%90+13.7Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 26 financial advisorsiPosition by Experts Score among all companies we track in this category. · better than 40%
5.0★★★★★22 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Masterpiece Accounting Services LLC five stars based on twenty-two reviews, noting that the owner responds to all feedback. Clients describe the firm as providing tax preparation, bookkeeping, and business advisory services with thorough attention to detail and clear communication. Recurring themes include punctual completion of tasks, fair pricing, and the ability to simplify complex financial concepts for both personal and business clients.
Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (21 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 22, 2026.
Service: Financial Advisor serving New Rochelle, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other financial advisors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyFinancial Advisors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Masterpiece Accounting Services LLC: 95/100 on this factor. Category median: 97.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Masterpiece Accounting Services LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Masterpiece Accounting Services LLC: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Masterpiece Accounting Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars2195%
4 stars15%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise45100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1227%
Quality & results1022%
Would recommend1022%
Communication49%
Speed & response37%
Price & value37%
Honesty & trust37%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She's professional, responsive, and genuinely invested in helping her clients get the best possible results.”
“Her knowledge of tax law and attention to detail are outstanding!”
“I highly recommend Ibanessa for tax preparation services.”
“…thorough, accurate, and always up to date, and she takes the time to explain things clearly so I feel confident in every decision being made.…”
“I have random questions at times and she is always quick to answer within a few hours or less.”
“The free consultation we had with Masterpiece Accounting Services was a complete game-changer for Beyond Hydrate.”
“Working with Ibanessa feels like having a trusted financial partner who is fully invested in your success.”
People customers mention
Ibanessa9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Masterpiece Accounting Services LLC for 4 kinds of job. Pick one to see what they paid and said.
Kalin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I highly recommend Ibanessa for tax preparation services. Her knowledge of tax law and attention to detail are outstanding! She took the time to understand my unique situation, identified tax-saving opportunities I wasn't aware of, and helped me maximize every legitimate deduction available.
She's professional,…
Great priceBusiness tax services
Tiffany7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ibanessa is a true tax professional! She can answer any and all tax questions both for personal and business. Answers messages and completes taxes promptly. I can’t recommend her enough!
Reasonable priceTax problem consultingIncome tax return filingTax Preparation
Top1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Working with Masterpiece Accounting Services was truly eye-opening. The business financial assessment I received helped me understand exactly where my business stood and what steps I needed to take to grow. The presentation I attended was packed with valuable insights — clear, practical, and tailored to real…
Great priceFinancial planAccounting support
Roxanne11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I have been using Masterpiece Accounting and working with Ibanessa Hogan for over 10 years, and I can honestly say the experience has been exceptional from start to finish. Ibanessa consistently demonstrates honesty and integrity in every interaction, which has built a strong level of trust over the length of our…
Reasonable priceAccounting supportNew business tax consultingIncome tax filing
Gisselle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The free consultation we had with Masterpiece Accounting Services was a complete game-changer for Beyond Hydrate. It was a powerhouse meeting that set us up with practical strategies for client growth, a clear understanding of our tax deadlines, and a solid roadmap for our business goals. This is a must for any business!
Nia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
This firm does it all. (Strategic business planning, taxation guidance, and professional communication) Truly a valued experience. Seamless filing, thorough understanding, and an elite experience. Thank you!
I highly recommend Ibanessa for tax preparation services. Her knowledge of tax law and attention to detail are outstanding! She took the time to understand my unique situation, identified tax-saving opportunities I wasn't aware of, and helped me maximize every legitimate deduction available.
She's professional, responsive, and genuinely invested in helping her clients get the best possible results. Working with her gave me real peace of mind, knowing my taxes were handled correctly.
Price assessment: Great price
Services: Business tax services
Response from the owner · a month ago
Thank you so much, Kalin, for your thoughtful review and kind words. I truly appreciate the opportunity to assist you with your tax preparation and to help identify tax-saving opportunities that were relevant to your situation.
My goal is always to make the tax process as clear, accurate, and stress-free as possible while helping clients understand the opportunities available to them. I’m grateful for your trust in Masterpiece Accounting Services and so pleased to know you had a positive experience.
Tiffany Rey7 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Ibanessa is a true tax professional! She can answer any and all tax questions both for personal and business. Answers messages and completes taxes promptly. I can’t recommend her enough!
Price assessment: Reasonable price
Services: Tax problem consulting, Income tax return filing, Tax Preparation, Business tax services, Accounting services
Response from the owner · 2 months ago
Dear Tiffany,
I truly appreciate your trust and confidence in Masterpiece Accounting Services. Helping clients navigate taxes is about much more than filing returns—it's about providing clarity, answering questions, identifying opportunities, and helping them make informed financial decisions throughout the year.
It has been a pleasure working with you, and I look forward to continuing to be a trusted resource for your personal and business financial success.
Thank you again for your recommendation!
Jeffrey RamseyLocal Guide · 43 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Ibanessa Soto out of Westchester, NY, is an exceptional Accountant, Bookkeeper, Cash Flow Strategist and Business Advisor who brings clarity, precision, and confidence to every financial decision. Her depth of knowledge as an accountant and licensed tax professional is matched by her ability to translate complex financial concepts into clear, actionable strategies that actually move businesses forward. I love her PowerPoint presentations, as I'm a visual person. This helped me retain the information she provided.
What truly sets Ibanessa apart is her proactive, big-picture approach. She doesn’t just focus on compliance—she helps business owners understand their numbers, improve cash flow, and make smarter strategic decisions with confidence. Her guidance is thoughtful, ethical, and tailored, not one-size-fits-all.
As an Adjunct Professor of Accounting, her expertise is evident in the way she educates and empowers her clients. Working with Ibanessa feels like having a trusted financial partner who is fully invested in your success. I highly recommend her to any business owner looking for strategic insight, strong financial leadership, and long-term growth. I found her to be encouraging and incredibly positive.
Response from the owner · 8 months ago
Thank you so much, Jeffrey for this beautiful feedback. I am grateful for the opportunity to walk alongside you as you strengthenen your financial foundation. Your growth and confidence are a blessing to witness. It's an honor to support you on your financial journey.
Ibanessa Soto
Top Quality Home Care Services Inc.1 reviewiTotal number of Google reviews Top has written across all businesses on Google Maps, not just this one.
Working with Masterpiece Accounting Services was truly eye-opening. The business financial assessment I received helped me understand exactly where my business stood and what steps I needed to take to grow. The presentation I attended was packed with valuable insights — clear, practical, and tailored to real business challenges.
I walked away with a deeper understanding of my numbers, actionable strategies to improve cash flow and profitability, and a renewed sense of direction. I highly recommend Masterpiece Accounting Services to any business owner who wants clarity, confidence, and real financial guidance.
Price assessment: Great price
Services: Financial plan, Accounting support
Response from the owner · 9 months ago
Thank you so much for your kind and thoughtful review. It truly means a lot to know that the financial assessment and presentation helped bring clarity and direction to your business journey.
Our goal at Masterpiece Accounting Services is always to empower business owners with clear, practical insights they can use right away — and it’s incredibly rewarding to hear that you walked away with confidence, actionable strategies, and a stronger understanding of your numbers.
It was a pleasure working with you, and I look forward to supporting your continued growth and success. Thank you again for trusting us with your business.
Warm regards,
Ibanessa Soto
CFO Advisor and Tax Accountant
Roxanne Ferrance11 reviewsiTotal number of Google reviews Roxanne has written across all businesses on Google Maps, not just this one.
I have been using Masterpiece Accounting and working with Ibanessa Hogan for over 10 years, and I can honestly say the experience has been exceptional from start to finish. Ibanessa consistently demonstrates honesty and integrity in every interaction, which has built a strong level of trust over the length of our relationship. Her understanding and application of tax law is thorough, accurate, and always up to date, and she takes the time to explain things clearly so I feel confident in every decision being made. She approaches each situation with care, professionalism, and genuine concern for her clients’ best interests. After more than a decade of working together, I wouldn’t trust my tax services to anyone else and highly recommend Masterpiece Accounting to anyone looking for reliable, knowledgeable, and ethical tax support.
Price assessment: Reasonable price
Services: Accounting support, New business tax consulting, Income tax filing, Income tax return filing, Tax Preparation, Income tax return preparation, Business tax services, General bookkeeping
Response from the owner · 9 months ago
Dear Roxanne,
Thank you for your extraordinary review and for placing your trust in Masterpiece Accounting Services for over a decade. We are deeply honored by your commendation of our firm's integrity and professional expertise. It is gratifying to know that our commitment to providing thorough, clear, and up-to-date tax advisory services has consistently met your expectations. We look forward to continuing to provide you with exceptional financial consulting and tax preparation for many years to come. Sincerely, Ibanessa Soto and The Team at Masterpiece Accounting Services LLC
Gisselle Inniss6 reviewsiTotal number of Google reviews Gisselle has written across all businesses on Google Maps, not just this one.
The free consultation we had with Masterpiece Accounting Services was a complete game-changer for Beyond Hydrate. It was a powerhouse meeting that set us up with practical strategies for client growth, a clear understanding of our tax deadlines, and a solid roadmap for our business goals. This is a must for any business!
Response from the owner · a year ago
Thank you so much for your beautiful words! We're thrilled to hear that your consultation with Masterpiece Accounting Services made such a meaningful impact on your business "Beyond Hydrate". It’s always our goal to provide actionable insights and clarity that help businesses thrive, and it’s incredibly rewarding to know we helped set you up for success. We’re excited to see how your growth journey unfolds and are always here to support you along the way!
Nia Thomas9 reviewsiTotal number of Google reviews Nia has written across all businesses on Google Maps, not just this one.
This firm does it all. (Strategic business planning, taxation guidance, and professional communication) Truly a valued experience. Seamless filing, thorough understanding, and an elite experience. Thank you!
Response from the owner · a year ago
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our firm and that the completion of the missing pieces in your strategic plan for Hand in Hand added value to your business. We take great pride in providing thoughtful tax guidance and clear, professional communication.
Our goal is always to make every step—from planning to filing—as seamless and impactful as possible. We truly appreciate your trust and look forward to continuing to support Hand in Hand on its path to lasting success!
Warm regards,
Ibanessa Soto
Rohan Hunter13 reviewsiTotal number of Google reviews Rohan has written across all businesses on Google Maps, not just this one.
I brought Ibanessa a pile of confusion, she thoroughly sorted out all my accounts,got me organized and gave me sound advice,along with well informed guidance to keep me on a path to continued success. Superb services 👌🏾
Response from the owner · a year ago
Thank you for your words. It was a pleasure working with you to bring clarity to your financial records. I understand that accounting can sometimes feel overwhelming, and I’m glad I could provide the guidance needed to set you up for success. Your commitment to getting things in order played a key role in the process, and I look forward to supporting you in your continued growth!
Evelyn Camacho1 reviewiTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
It’s been a pleasure and relief to have found such a knowledgeable person in this field as Ibanessa is. Thank you!
Response from the owner · a year ago
Thank you so much for your kind words! It’s been a pleasure working with you, and I'm thrilled to hear that my expertise has made a difference. Looking forward to continuing to support you!
Ibanessa
Jixi FoxLocal Guide · 40 reviewsiTotal number of Google reviews Jixi has written across all businesses on Google Maps, not just this one.
When it comes to business and accounting, 5 stars all the way. Ibanessa is such a great help, intelligent and very helpful. If you have business or personal, she has many tips to help you stay organized and ready for the next financial year and many services you think you didn't need but you need. The office is easily accessible, clean, and very cozy. Professional setting and very inviting. I felt at peace and amazing bringing my business here and would recommend to anyone. Masterpiece Accounting Services is very precise and communication is top tier. Not much more I can say, but give them a try. Oh yea, there is one more thing the professional presentation of your documents as very impressive and detailed, best I have seen in over 20 years.
#accounting #cpa #taxes #business #professional #quickbooks
Response from the owner · 3 years ago
Thank you for your review! It is always a pleasure to meet someone young and so serious about his business. I am anticipating a bright future ahead for you in all your endeavors. Thank you for contacting us and we look forward to continuing our journey with you in the nearby future.
