How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMasters Brothers
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 382 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Masters Brothers for 8 kinds of job.
Masters Brothers for HVAC system maintenance
Clear ✕All 22 Google reviews tagged “HVAC system maintenance”
Our technician, Jayden, was very polite and personable, well trained and a good listener.
Very professional and friendly.
Absolutely stellar service from Masters Bros when our air conditioner died. They responded quickly, worked to identify the issue, and provided a superior product to replace what had died. I wholeheartedly recommend them!
Always a great experience with Masters Brothers!!
Master Brothers has been servicing my furnace and AC for years. They are reliable and efficient. I get the biannual service plan and that keeps everything running the way it should.
The technician (Andrew) was knowledgeable, considerate, professional, and did a good job of explaining what he found while completing the maintenance check. We have been very pleased with everything that Master's Brothers has done for us.
The technician arrived on time to complete an annual furnace inspection. He used booties on his shoes to protect flooring and had all equipment needed. Before leaving, he suggested easy home maintenance ideas and provided an easy, secure way to pay. We have annual HVAC maintenance, so the price includes an AC inspection in the spring. Great job.
Masters Is the best! We have both our HVAC and plumbing done by Masters and they have always been kind, accommodating, and extremely knowledgeable; always fixing the problem.
Landed arrived on time. He was friendly, courteous and quick. He was in and out in under an hour.
Landon has performed our furnace maintenance for the last couple of years and done a great job! He is knowledgeable and answers questions if I have any. Im very happy with Masters Brothers!
Timely and professional
Masters Brothers have given us superb service and attention to details that are important. Andrew is very good at what he does and he is a great communicator as well. We are very pleased with their service.
Great service and excellent price! The technician providing the service was knowledgeable and professional! He made sure to keep us informed on the services he was completing and was very thorough! Would definitely recommend!
We have used Master Bros for years and have always appreciated the professionalism of their technicians. The communication from the office is better than other companies we have worked with in the past.
I email Masters Bros over the weekend that my daughter’s furnace wasn’t working. I received a call at 8:10 am Monday and they promptly arrived at 2:00 pm. Checked for the problem and had it fixed in 15 minutes. Couldn’t ask for better response and service.
Always on time, quality work at reasonable rates.
Nathan was great. He was very knowledgeable and helpful. They made scheduling quick and easy as well which I appreciate. It did not take a long time and did not have a 4 hour window to wait for them. They were here on time and easy to do. I will call them again when needed.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 22 | $83–$295 |
| HVAC system repair | 16 | — |
| Electrical wiring installation | 13 | — |
| A/C system repair | 13 | — |
| Install AC | 10 | — |
| A/C system maintenance | 10 | — |
| Heating system repair | 9 | $295–$1.2k |
| Heating system installation | 8 | $1.6k–$2.8k |
