Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate Masters Brothers 4.9 out of 5 based on 382 reviews, with the owner responding to 79 percent of them. Customers frequently cite punctuality, clear communication, and competitive pricing for HVAC, electrical, and plumbing services, noting that technicians explain repairs thoroughly and respect the home. However, low-star reviews describe patterns of incorrect diagnoses, missed follow-up communications on estimates, and poor workmanship on complex wiring or repair jobs.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
382 Google reviews we collected
Phrases our text analysis found in 342 written reviews
Price verdicts customers left with their Google review
Middle half of what 94 customers paid ($176–$585) · gold mark = category median.
How often each topic comes up in the written reviews
We read 342 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their technicians are top notch, friendly and always explain things clearly.”
“Great friendly timely service at a competitive rate!”
“I’ve always had a great experience with Masters Bros.”
“Y'all messed up because I would have absolutely hired you to replace the furnace in the spring had you got it working long enough to get to that point.”
“I can’t recommend him and Masters Brothers any more highly!”
“I recommended the builder and as a result the HVAC company that would be doing the job for them.”
“We were so pleased with their communication throughout the entire process.”
“I paid a fair price for the work that was done and the parts needed to get our air-conditioning up and running.”
“I contacted them to get an estimate on installing a mini-split in my garage (and gas heater).”
“Peter arrived on time, he was professional honest and up front about the cost before starting work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Masters Brothers for 8 kinds of job. Pick one to see what they paid and said.
I’ve always had a great experience with Masters Bros. I use them each year for a furnace and AC check, as well as anything else that might crop up. Their technicians are top notch, friendly and always explain things clearly. I highly recommend them!
Josh was on time, actually, he was early. Got the job done efficiently and in a very clean manner. Very respectful of our home too. I can’t recommend him and Masters Brothers any more highly!
Great friendly timely service at a competitive rate! Very positive experience. Would highly recommend Masters Bros and will call for work again!
We used Masters Brothers to install a whole house generator. We were so pleased with their communication throughout the entire process. We received texts when their employees were on their way, which also included a picture. They were polite and respectful of our home and spent extra time explaining what they…
Our technician, Jayden, was very polite and personable, well trained and a good listener.
Peter arrived on time, he was professional honest and up front about the cost before starting work. He didn’t try to upsell unneeded services. Highly recommended
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 22 | $83–$295 |
| HVAC system repair | 16 | — |
| Electrical wiring installation | 13 | — |
| A/C system repair | 13 | — |
| Install AC | 10 | — |
| A/C system maintenance | 10 | — |
| Heating system repair | 9 | $295–$1.2k |
| Heating system installation | 8 | $1.6k–$2.8k |
4.9 ★★★★★ 382 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve always had a great experience with Masters Bros. I use them each year for a furnace and AC check, as well as anything else that might crop up. Their technicians are top notch, friendly and always explain things clearly. I highly recommend them!
Josh was on time, actually, he was early. Got the job done efficiently and in a very clean manner. Very respectful of our home too. I can’t recommend him and Masters Brothers any more highly!
Josh and Grayson did a great job installing a generator for my home. Very professional service. They guided me through the function of the generator. Highly recommended.
Great friendly timely service at a competitive rate! Very positive experience. Would highly recommend Masters Bros and will call for work again!
Hi Dale, Thank you for providing that great feedback, and for continuing to give us the opportunity to serve you. If we can help with any of your other electrical, HVAC, indoor air quality, or automatic generator needs, please let us know. Thanks again!
We've been using this company for years. Landon and Chris (electrical) worked on a job recently (kind of a pain, and has been ongoing involving hot tub hook up and other outdoor wiring in and under things including pavers and drilling through thick metal) It's always a pleasure. Landon is the reason we started working with this company. He helped us through a number of challenging issues. Talk about attention to detail and customer concern. Landon and Chris both go out of their way and are incredibly knowledgeable in their field. Patience, neatness, excellence, ability to problem solve, and stay positive and connected to client experience are just a few traits I would put at the top of the list.
Hi Jamey, Thank you for your great feedback and for continuing to give us the opportunity to help with your electrical needs. If we can ever help with any of your other plumbing, HVAC or automatic generator needs as well, please let us know. Thanks again!
I have an annual contract with Masters Brothers. It gives me peace of mind to know my systems are running efficiently. I also used them recently for some electrical needs. I appreciate the fact that every service technician is knowledgeable and takes the time to talk to me, educate me and make sure I understand my systems. I highly recommend them.
Hi Marjorie, Thank you for continuing to give us the opportunity to serve you. If we can help with any of your other electrical, plumbing, HVAC, indoor air quality, or standby genarator needs, please let us know. Thanks again!
We used Masters Brothers to install a whole house generator. We were so pleased with their communication throughout the entire process. We received texts when their employees were on their way, which also included a picture. They were polite and respectful of our home and spent extra time explaining what they were doing and why. Any questions were answered immediately. I would highly recommend Masters Brothers for any of your needs.
Hi Lisa, Thank you so much for giving us the opportunity to help with your automatic generator, and for taking the time to give us your great feedback. If we can ever help with any of your other plumbing, HVAC, or indoor air quality needs, please let us know. Thanks again!
Our technician, Jayden, was very polite and personable, well trained and a good listener.
Hi Dennis, Thank you for your feedback and for giving us the opportunity to help with you furnace maintenance. If we can ever help with any of your other electrical, plumbing or automatic generator needs, please let us know. Thanks again!
Fast and efficient service! Peter, replaced a leaky garbage disposal and was great to work with. Strongly reccomend.
Hi Will, Thank you for your feedback and for giving us the opportunity to help with your plumbing. If we can ever help with any of your other electrical, HVAC or automatic generator needs, please let us know. Thanks again!
Once again, Masters Brothers performed exceptional work for us. This time, I met a new tech — Josh Powell, who installed a large ceiling fan in the peak of a tricky vaulted ceiling. Josh was prompt, kind, considerate, and even went the extra mile to mount the remote to the wall for me. We can always count on Masters Brothers and recommend them highly for large and small projects alike.
Hi Kristin, Thank your taking the time to provide that great feedback, and for continuing to give us the opportunity to help with your electrical. If we can ever help with any of your other plumbing, HVAC or automatic generator needs as well, please let us know. Thanks again!
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
