Experts Reviews · Company report
Masters of Disasters Leak Detection, Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%70+4.9Craft & service penalty73−2.7Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Masters of Disasters Leak Detection, Plumbing & Air

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Masters of Disasters Leak Detection, Plumbing & Air is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Masters of Disasters Leak Detection, Plumbing & Air is better than 73% of garbage disposal repair.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 98% of garbage disposal repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 70% of garbage disposal repair.B
70

Reviews for your job

Customers hired Masters of Disasters Leak Detection, Plumbing & Air for 8 kinds of job.

Masters of Disasters Leak Detection, Plumbing & Air for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Drain cleaning”

Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recommend this company! Friendly service and fair pricing! I will be calling this company first for any pluming needs!

Great priceDrain cleaning
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

My wife and I moved to Rogers from San Antonio 21 months ago. We had extensive remodeling done in our home which required numerous different trades. Master’s of Disasters has been, by far, the most responsive and punctual service that I have received since moving here. Tim showed up earlier than promised to…

Paid $100–200Great priceDrain cleaning
J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve worked with MOD for over seven years now and have always been impressed with their customer service and attention to detail!

Toilet repairWater heater installationGarbage disposal installation
PattiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Will and his crew were wonderful from start to finish. They completed two separate jobs for us and both were completed when they said they would be. They were all very polite, took time to explain/show what needed to done, and always communicated when they would arrive. I highly recommend Masters of Disaster. I’ll…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairToilet installation
MeganLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

AJ and his crew have helped us out numerous times. He is just wonderful at his job and keeps a clean work space. Can’t thank him enough for helping us out 🙏🏼💪🏼

Toilet repairShower installationDrain cleaning
LindseyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I work for a contractor and we have used Wil and his team multiple times. Not only is he wonderful but the girls in the office are spectacular. I am always happy to schedule with the whole team. Excellent customer service and wonderful work.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So professional and quick to come out to my ho e to help me with my drains. They are also very affordable. Very appreciative of their help.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
KevinLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent work and they were transparent and knowledgeable the entire way. I will definitely call them again.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
ShirleyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Masters of Disaster Plumbers are the BEST in NWA. I am so very fortunate that I found this company and they will always have my family's business. Over time I have had a clogged sink, clogged toilet, broken pipe and other plumbing problems. Masters of Disaster Plumbing are very experienced, fairly priced and…

Plumbing pipe repairDrain cleaningService not listed
Charlene15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent communication and very helpful. Will definitely use again.

Drain cleaning+ Responsiveness+ Professionalism
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were prompted, fast, and professional . When they were finished, they cleaned up and advised me how I could prevent further clogs. Thanks guys. 😊

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
LaujLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not all Heroes wear a cape... these guys saves us once again with a quick and reasonable repair! Appreciate yall in these tough times!

Plumbing leak detectionGarbage disposal installationSewer repair+ Professionalism
Crystal13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When reading other reviews on yelp, another customer had used Masters of Disasters the day before Thanksgiving. I took that as a sign. The day before Thanksgiving I called Masters of Disasters at 7:30 am because all the bathtub water and toilet water was backing up into the our master shower. By 1:30 pm, Tim and…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Misty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet repairDrain cleaning+ Punctuality+ Quality

Price

$1.3k+281% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 43%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection39$54–$520
Plumbing pipe repair28$248–$1.2k
Outdoor plumbing system repair24$236–$1.6k
Water heater installation23$1.2k–$2.4k
Plumbing leak repair19$216–$988
Drain cleaning16$39–$295
Toilet repair15$166–$480
Installation13—

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