Experts Reviews · Company report
Masters of Disasters Leak Detection, Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%70+4.9Craft & service penalty73−2.7Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Masters of Disasters Leak Detection, Plumbing & Air

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Masters of Disasters Leak Detection, Plumbing & Air is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Masters of Disasters Leak Detection, Plumbing & Air is better than 73% of garbage disposal repair.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 98% of garbage disposal repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 70% of garbage disposal repair.B
70

Reviews for your job

Customers hired Masters of Disasters Leak Detection, Plumbing & Air for 8 kinds of job.

Masters of Disasters Leak Detection, Plumbing & Air for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Toilet repair”

Kylie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were the absolute best!!!! Helped me and my team understand the issue and how to prevent it. They were also quick but did an amazing job at fixing our toilet! Super sweet and amazing woild recommend to everyone!!!

Great priceToilet repair
Johnathon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Purchased a house with old plumbing, asked the team working on the toilet to let me know if they saw anything old or worn out. May have ended up with a much larger bill, but I think I dodged a bullet with how beat up some of the parts were. 10/10 will use services again and recommend. They saved me a lot of trouble in the long run.

Great priceToilet repair
J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve worked with MOD for over seven years now and have always been impressed with their customer service and attention to detail!

Toilet repairWater heater installationGarbage disposal installation
MelanieLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just had two gentlemen come out and take a look at our leaking toilet. They got it fixed up in no time and they were extremely knowledgeable and friendly. Definitely will use them again and recommend this company to anybody looking for plumbing specialist.

Great priceToilet repair
Gwen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve used Masters of Disasters for years for our residence & commercial buildings. They’re very friendly & honest. Never been disappointed in their work. Detailed explanations of work & price. Latest job last week was water heater leaking from ceiling & flooded office below overnight. They were there in an hour after calling them.

Reasonable priceToilet repairWater heater installationGarbage disposal installation
MeganLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

AJ and his crew have helped us out numerous times. He is just wonderful at his job and keeps a clean work space. Can’t thank him enough for helping us out 🙏🏼💪🏼

Toilet repairShower installationDrain cleaning
Brandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a water main leak and M of D fixed us up within a couple of days of calling them. They were able to work around a couple of obstacles and with their equipment they were able to save our driveway from being tore up! Super friendly even in 100 degree heat, yuck!! Highly recommend and will be calling them from now on with all of our plumbing needs!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
davidLocal Guide · 221 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

An overall great experience. From the receptionist to the technicians they were completely professional. Even the owner got involved because of the unusual position of the old water heater. I highly recommend this company and I certainly will use their services when needed in the future.

Water heater installationToilet repair
LindseyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I work for a contractor and we have used Wil and his team multiple times. Not only is he wonderful but the girls in the office are spectacular. I am always happy to schedule with the whole team. Excellent customer service and wonderful work.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, will use again

Plumbing pipe repairToilet repair+ Quality+ Professionalism+ Value
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the 3rd time Master’s of Disasters Plumbing has come to the rescue. First, they replaced a leaky bathroom faucet. Second, they repaired our toilet and it worked much better, but the plumber felt like it’s days were numbered. It gave out just as company was visiting for the weekend. Rhiannon got the taller…

Faucet installationToilet installationToilet repair+ Responsiveness+ Quality+ Professionalism
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Niah and Adam made my wife and myself fell like we choose right from the start. They were very professional and the work was top notch. When the time comes for more plumbing services I've got to look no further now. And that's a hard thing to find. Thanks Guys!

Toilet installationInstallationPlumbing pipe repair+ Quality+ Professionalism
Delise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These plumbers went above and beyond to make sure everything was functioning properly! I would highly recommend them!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationInstallationFaucet repair+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet repairDrain cleaning+ Punctuality+ Quality

Price

$1.3k+281% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 43%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection39$54–$520
Plumbing pipe repair28$248–$1.2k
Outdoor plumbing system repair24$236–$1.6k
Water heater installation23$1.2k–$2.4k
Plumbing leak repair19$216–$988
Drain cleaning16$39–$295
Toilet repair15$166–$480
Installation13—

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