Experts Reviews · Company report
Masters of Disasters Leak Detection, Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%70+4.9Craft & service penalty73−2.7Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Masters of Disasters Leak Detection, Plumbing & Air

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Masters of Disasters Leak Detection, Plumbing & Air is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Masters of Disasters Leak Detection, Plumbing & Air is better than 73% of garbage disposal repair.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 98% of garbage disposal repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 70% of garbage disposal repair.B
70

Reviews for your job

Customers hired Masters of Disasters Leak Detection, Plumbing & Air for 8 kinds of job.

Masters of Disasters Leak Detection, Plumbing & Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Water heater installation” · showing 20

SteveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Masters of Disasters responded and installed a tankless home water system for my home as the previous one was bad. They surveyed the old tank and conditions and were back that afternoon to install ao could have hot water as have been out for 5 days. Thank you for your service!

Water heater installation
zacLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are great they changed out our water heater really fast they were great! I would definitely recommend them.

Reasonable priceWater heater installation
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Competitive & fair pricing with prompt service. Polite & courteous over the phone. Thorough & professional service in person. Saved us & we are thankful!

Water heater installation
Laney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our hot water heater went out and they came and fixed it the same day very quickly! AJ and Colby did a great job and were extremely kind and helpful.

Water heater installationWater heater repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will use Masters of Disasters for all my plumbing repairs/services. It was easy to get an appointment with them and they built a quote within 1 business day. I was able to get on their service schedule quickly for water heater replacement, leak repair on one sink, and a replacement of the faucet in one shower.…

Great priceWater heater installationInstallationPlumbing leak repair
J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve worked with MOD for over seven years now and have always been impressed with their customer service and attention to detail!

Toilet repairWater heater installationGarbage disposal installation
Gwen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve used Masters of Disasters for years for our residence & commercial buildings. They’re very friendly & honest. Never been disappointed in their work. Detailed explanations of work & price. Latest job last week was water heater leaking from ceiling & flooded office below overnight. They were there in an hour after calling them.

Reasonable priceToilet repairWater heater installationGarbage disposal installation
Bobby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service! Team was called for a water heater inspection by our home warranty company, and went above and beyond to get us approval for a new water heater, which they installed themselves. Knowledgeable professionals who do great work. I will be calling them for all of my future plumbing needs!

Not sureWater heater installation
Sheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Masters of Disasters is the best we have ever done business with. They were prompt, fair and professional. After the repairs, everything was wiped down, cleaned and all parts and trash hauled away. AJ was very knowledgeable and professional. 100% recommend this company!

Reasonable priceWater heater installation
DanitaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had to have our water heater replaced. They were very professional. Excellent job!

Reasonable priceWater heater installation
davidLocal Guide · 221 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

An overall great experience. From the receptionist to the technicians they were completely professional. Even the owner got involved because of the unusual position of the old water heater. I highly recommend this company and I certainly will use their services when needed in the future.

Water heater installationToilet repair
D.Local Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great quality service. Timely and extremely transparent on what all issues were going on and what they were doing to fix. We assigned them by my home warranty but would highly recommended even outside of that. A++ Update 5/19/23 Have used MoD multiple times in the past year. Original review stands and they have…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LindseyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I work for a contractor and we have used Wil and his team multiple times. Not only is he wonderful but the girls in the office are spectacular. I am always happy to schedule with the whole team. Excellent customer service and wonderful work.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
RandyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greatest people you can call. Comes in and gets it done. And not overly expensive in comparison.

Faucet installationWater heater installationFaucet repair+ Professionalism
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Masters of Disasters team did an excellent job with diagnosing our old water heater and installing the new one. They also did an amazing job navigating our home warranty company. Very professional and highly recommend them!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt, very knowledgeable, explained everything as he worked. Very thorough. I would use again and will recommend to anyone that needs a plumber. My insurance requested to see the old water heater as it’s only 4 years old and he was kind enough to bring it back. That goes beyond the job in my opinion.

Water heater installation
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a great job installing my tankless hot water heater! The technicians were very knowledge, clean, timely, and had excellent communication throughout the process. I will definitely be using them again in the future for all of my plumbing needs!

Water heater installation
Jerron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They responded super fast (coming off a holiday weekend) and were at my house within a few hours. They replaced my water heater (with some updates as well) in no time. I’m back up and running again thanks to them. They were also incredibly friendly. Much appreciated

Water heater installation+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

So my water heater stopped working. MODP was highly rated so we gave them a call. They gave us the option of a new tank for 50 gallons for 1300 or 75 gallon for 1700 or tankless for 5500. They explained that tankless would save us money (a quick google search indicated that tankless saves roughly 100/year). We…

Water heater installation
Jeannie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Call Masters of Disasters today to replace my water heater. They came in the afternoon and did a wonderful job. The techs explained all they were doing and in 2.5 hours they were finished. Great job! The price was reasonable. Thanks! I used them last year for sink repairs and shower repairs and will use them again!

Water heater installation+ Responsiveness+ Quality+ Professionalism

Show more water heater installation reviews (3 more) →

Price

$1.3k+281% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 43%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection39$54–$520
Plumbing pipe repair28$248–$1.2k
Outdoor plumbing system repair24$236–$1.6k
Water heater installation23$1.2k–$2.4k
Plumbing leak repair19$216–$988
Drain cleaning16$39–$295
Toilet repair15$166–$480
Installation13—

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