Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Masters of Disasters Leak Detection, Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%70+4.9Craft & service penalty73−2.7Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Masters of Disasters Leak Detection, Plumbing & Air

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 298 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Masters of Disasters Leak Detection, Plumbing & Air is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Masters of Disasters Leak Detection, Plumbing & Air is better than 73% of garbage disposal repair.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 98% of garbage disposal repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Masters of Disasters Leak Detection, Plumbing & Air is better than 81% of garbage disposal repair.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Masters of Disasters Leak Detection, Plumbing & Air is better than 70% of garbage disposal repair.B
70

Reviews for your job

Customers hired Masters of Disasters Leak Detection, Plumbing & Air for 8 kinds of job.

Masters of Disasters Leak Detection, Plumbing & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14

All 7 Google reviews tagged “Water heater repair”

Laney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our hot water heater went out and they came and fixed it the same day very quickly! AJ and Colby did a great job and were extremely kind and helpful.

Water heater installationWater heater repair
TaylorLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Masters of Disasters. They were on time, professional and got done exactly what we needed.

Water heater repair
LindseyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I work for a contractor and we have used Wil and his team multiple times. Not only is he wonderful but the girls in the office are spectacular. I am always happy to schedule with the whole team. Excellent customer service and wonderful work.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We woke up Christmas morning with no hot water. I called Dallas and she said that she would send someone as soon as possible. Adam and Shane came and found the problem within a minute. They replaced the valve and we had hot water once again. We are so grateful for their service. We would recommend them to everyone.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was leaving town and hot water heater went out. They came to take a look at it 45 min. after my call and replaced it next day. Highly recommend for any hot water repair. They also kept pictures of my old water heater months later for me to send to insurance…note to anyone that has to replace a hot water heater: send it to your insurance!

Water heater repair+ Responsiveness+ Punctuality+ Quality
Jill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were curious, made sure I got an appointment that day after my water heater broke, even promising to work at 8pm if needed, gave me a flat rate estimate, before they even arrived that was FIRM, no tricks no hustle, no extra charges (they were $300 cheaper than the other guys), They also answered all my…

InstallationWater heater repair+ Responsiveness+ Punctuality+ Quality
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were awesome! They were very transparent about all the repairs and what was going to be done and the time it would take to do it. I would and will highly recommend this company! Top notch friendly service in all the staff from office to the in field team of plumbers!

Plumbing leak detectionOutdoor plumbing system repairWater heater repair+ Responsiveness+ Punctuality+ Quality

Price

$1.3k+281% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 43%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection39$54–$520
Plumbing pipe repair28$248–$1.2k
Outdoor plumbing system repair24$236–$1.6k
Water heater installation23$1.2k–$2.4k
Plumbing leak repair19$216–$988
Drain cleaning16$39–$295
Toilet repair15$166–$480
Installation13—

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