Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers report that Masterson Upholstery provides professional reupholstery services, including fabric selection, pickup and delivery, and repairs for antique or damaged pieces. Reviews frequently highlight friendly, non-pushy communication, reasonable pricing compared to other quotes, and punctual completion of projects. While most feedback is positive regarding craftsmanship and customer service, two low-star reviews criticize the business for being expensive and express dissatisfaction with the final results.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
34 Google reviews we collected
Phrases our text analysis found in 28 written reviews
How often each topic comes up in the written reviews
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire process was so easy, great communication, incredibly friendly, and very professional from start to finish.”
“The finished result looks SO beautiful and exceeded our expectations.”
“Highly recommend and would definitely return for future projects!”
“They had a great selection of fabrics and helped me pick out a more affordable version of the one I loved.”
“They were incredibly professional, easy to work with and everything happened smoothly and on time.”
“The communication, service, price, pick-up and delivery were all excellent.”
praise complaint · found by our text analysis, Google review wording unchanged.
From 12 detailed written reviews; every point below is quoted in at least one review.
Our couch reupholstery work done by Masterson’s is a thing of beauty! Professional and great to work with! Thank you
We had a settee reupholstered and they truly did a phenomenal job. The entire process was so easy, great communication, incredibly friendly, and very professional from start to finish. The finished result looks SO beautiful and exceeded our expectations. We are already planning another project with them!
Great place! I just needed some pre-owned fabric cut and hemmed to size for a custom job and they got it done without any problems. A+ service, reasonable prices, quick turnaround.
Just had 2 bench stools done. They were so accommodating, professional, and friendly. They were kind enough to fit the job into their busy schedule, so that we could have them before hosting Christmas. Highly recommend and would definitely return for future projects!
a wonderful experience, the owners are pleasant and knowledgeable and true craftsmen!! thank you 😊
I just had a 1998 blue plaid Broyhill sofa (Fontana) reupholstered in a high performance cream fabric by Ron and Scott. They did a fabulous job! The piping on the seats and rolled arms along with the box skirt was right on! I highly recommend them. They even picked up and dropped off.
4.9 ★★★★★ 34 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Our couch reupholstery work done by Masterson’s is a thing of beauty! Professional and great to work with! Thank you
We had a settee reupholstered and they truly did a phenomenal job. The entire process was so easy, great communication, incredibly friendly, and very professional from start to finish. The finished result looks SO beautiful and exceeded our expectations. We are already planning another project with them!
Thank you so much Marisa, we look forward to working with you again!
Great place! I just needed some pre-owned fabric cut and hemmed to size for a custom job and they got it done without any problems. A+ service, reasonable prices, quick turnaround.
Just had 2 bench stools done. They were so accommodating, professional, and friendly. They were kind enough to fit the job into their busy schedule, so that we could have them before hosting Christmas. Highly recommend and would definitely return for future projects!
Very friendly and knowledgeable, great prices
a wonderful experience, the owners are pleasant and knowledgeable and true craftsmen!! thank you 😊
I just had a 1998 blue plaid Broyhill sofa (Fontana) reupholstered in a high performance cream fabric by Ron and Scott. They did a fabulous job! The piping on the seats and rolled arms along with the box skirt was right on! I highly recommend them. They even picked up and dropped off.
I have a wooden frame platform rocker that is over 100 years old. Ron and Scot did a fabulous job cleaning the wood and reupolstering the body. I could not be more pleased with the result.If anyone is looking to have any reupolstery done,look no further than Masterson's.
Have had many pieces done here over the years. Service and quality are unequaled.
I recently had two armchairs reupholstered and could not be happier with the experience. I waited a few weeks for my job to come up, but it was well worth the wait. The communication, service, price, pick-up and delivery were all excellent. I almost want to keep this company a secret, but neighbors were kind enough to share it with me, so I'm letting the secret out. I will most definitely use them again.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
