Matthew Abrams, Real Estate Professional, Licensed R.E. Salesperson
Real estate agent · Glens Falls, NY · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%85+58.8Reliability 31%76+23.4Experts Score= 82Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#170 of 180 real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 6%
4.8★★★★★20 Google reviews · 3 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Matthew Abrams, Real Estate Professional, Licensed R.E. Salesperson at a glance
Google reviewers rate Matthew Abrams 4.8 out of 5 based on 20 reviews, with the owner responding to 90% of feedback. Clients describe him as knowledgeable and professional, noting his punctuality, clear communication, and willingness to work around schedules for home purchases, sales, and rentals. Recurring themes include his detailed guidance through complex processes, responsiveness to inquiries, and ability to assist with pricing and property preparation. No specific criticisms appear in the provided five-star excerpts.
Google rating: 4.8 out of 5 from 20 reviews (95% five-star).
Reviews on this page: 20 Google reviews (17 with written comments).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 24, 2026.
Service: Real Estate Agent serving Glens Falls, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyReal Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Matthew Abrams, Real Estate Professional, Licensed R.E. Salesperson: 85/100 on this factor. Category median: 99.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Matthew Abrams, Real Estate Professional, Licensed R.E. Salesperson: 76/100 on this factor. Category median: 98.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Matthew Abrams, Real Estate Professional, Licensed R.E. Salesperson: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
4.8of 5
5 stars1995%
4 stars00%
3 stars00%
2 stars00%
1 star15%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
98%praise
Praise4898%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1020%
Speed & response816%
Communication816%
Would recommend816%
Honesty & trust714%
Quality & results612%
Price & value24%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…swer any questions that I had, he offered sound guidance, was prompt, professional and personable with a wealth of knowledge about the process and was…”
“…l and answer any questions that I had, he offered sound guidance, was prompt, professional and personable with a wealth of knowledge about the process…”
“He went above and beyond throughout the entire process, explaining every step and offering great recommendations.”
“I would highly recommend Matt to anyone looking to buy or sell a home!”
“He has proven to be very dependable and trustworthy.”
“Ready at the helm every step of the way and providing thorough explanations and attention to detail; we could not ask for a better partner for our rea…”
“He is attuned to the local housing markets and knows what price to sell the house, bringing in multiple offers.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lisa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Matt has been amazingly responsive. He is detail oriented and very conscientious. He has proven to be very dependable and trustworthy. He is also a great idea man for design!
makenzie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Matt was always available to hop on a call and answer any questions that I had, he offered sound guidance, was prompt, professional and personable with a wealth of knowledge about the process and was there for every step of the way with everything we needed. I would highly recommend Matt to anyone looking to buy or sell a home!
Charlene2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Matt Abrams was truly one of the best experiences my husband and I had while searching for our forever home. His professionalism, knowledge, and guidance were invaluable, but what stood out most was the way he put us at ease during the moments when we felt uncertain or discouraged. Matt was always…
Necola5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Buying our first home felt overwhelming at times, but Matthew made the entire experience so much easier. From day one, he was compassionate, patient, and genuinely invested in helping us find the right home… not just any home! He was always quick to respond to our questions, no matter how big or small, and took the…
Megan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Matt was invaluable in helping us buy our first home! He went above and beyond throughout the entire process, explaining every step and offering great recommendations. Matt is extremely personable, knowledgeable, and absolutely someone you can trust with such a huge decision. Our family is very happy.
Marybeth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Matt is awesome! He is very knowledgeable, has excellent communication, and is very helpful and kind! I highly recommend him!!
Matt has been amazingly responsive. He is detail oriented and very conscientious. He has proven to be very dependable and trustworthy. He is also a great idea man for design!
Ease of reaching staff: Very easy
Response from the owner · 4 days ago
Thank you Lisa- I’m thankful our paths have crossed and the opportunity to help you on multiple ideas and projects. I truly value the trust and friendship we have built along the way. I appreciate you thinking of me and always enjoy coming up with ideas and helping along the way.
makenzie rouse1 reviewiTotal number of Google reviews makenzie has written across all businesses on Google Maps, not just this one.
Matt was always available to hop on a call and answer any questions that I had, he offered sound guidance, was prompt, professional and personable with a wealth of knowledge about the process and was there for every step of the way with everything we needed. I would highly recommend Matt to anyone looking to buy or sell a home!
Ease of reaching staff: Very easy
Response from the owner · 4 days ago
Thank you so much, Makenzie. I appreciate the kind words and opportunity to work with you throughout the process. It was a pleasure helping you navigate through each step, answering questions and making sure you felt confident as w worked together to lock in the right home. Building relationships, and being someone you can count on is what I enjoy- not just during the buying process, but after providing as well to provided guidance and help. Thank you again for your trust and recommendation. It means a lot. Cheers to many years in your new home.
Charlene Chase2 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Working with Matt Abrams was truly one of the best experiences my husband and I had while searching for our forever home. His professionalism, knowledge, and guidance were invaluable, but what stood out most was the way he put us at ease during the moments when we felt uncertain or discouraged. Matt was always encouraging, patient, and genuinely invested in helping us find the right home. By the end of our search, he felt more like a friend than our realtor. We are so grateful for his help and would highly recommend him to anyone looking for a home. If you are looking for a realtor who has your best interest at heart, Matt’s your guy!
Response from the owner · 2 months ago
Thank you so much, Charlene. The kind words truly mean a lot! We definitely covered some ground together searching for the right opportunity — from rehab projects to tucked away country cabins and navigated a few others along the way that just weren’t meant to be.
More importantly, I’m grateful for the trust and relationship we built throughout the search. Helping you and Dave in the process, walking through different properties together, and staying focused on your needs to find the right home was truly a pleasure. I’m so happy you found a place that fits what you were looking for and can finally call home in the ADKs!
Thank you both for allowing me to be part of the journey and for the incredibly kind words. Wishing you many great memories and cheers to new beginnings!!
Necola Messina5 reviewsiTotal number of Google reviews Necola has written across all businesses on Google Maps, not just this one.
Buying our first home felt overwhelming at times, but Matthew made the entire experience so much easier. From day one, he was compassionate, patient, and genuinely invested in helping us find the right home… not just any home! He was always quick to respond to our questions, no matter how big or small, and took the time to walk us through every step of the process so we always felt informed and supported.
His cheerful attitude, professionalism, and dedication made what could have been a stressful experience an exciting one. We never felt rushed or pressured, and we always knew he had our best interests at heart. Thanks to Matthew, we’re now in our first home, and we couldn’t be more grateful. We wholeheartedly recommend him to anyone looking for a Realtor who truly cares about their clients! We are forever grateful!
- Necola and Sam
Response from the owner · 2 months ago
Hi Necola and Sam- It was truly a pleasure working with you both and helping guide you through the purchase of your first home! I’m grateful for the opportunity to be part of such an exciting time and I couldn’t be happier for you both. Building the trust and relationship along the way is one of the most rewarding parts of what I do. Wishing you many years of great memories in your new home — Congratulations!!!!
Megan Szpak1 reviewiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Matt was invaluable in helping us buy our first home! He went above and beyond throughout the entire process, explaining every step and offering great recommendations. Matt is extremely personable, knowledgeable, and absolutely someone you can trust with such a huge decision. Our family is very happy.
Response from the owner · 2 months ago
Thank you so much, Megan! Happy One year anniversary in your beautiful new home! It was truly a pleasure helping you and Adam navigate through the purchase of your home from afar. I really appreciate the trust you placed in me throughout the process. Helping make such a big decision feel a little easier and making sure you felt informed every step of the way is what I am all about. I hope you have made some great memories this past year and I am sure there are may more to come as your family grows.
Marybeth Chaet1 reviewiTotal number of Google reviews Marybeth has written across all businesses on Google Maps, not just this one.
Matt is awesome! He is very knowledgeable, has excellent communication, and is very helpful and kind! I highly recommend him!!
Response from the owner · 2 months ago
Hi Marybeth - Thank you so much for the kind words! It was such a pleasure connecting with you throughout the sale of your home. I enjoyed our conversations and appreciated the positive communication and cooperation along the way. It’s always rewarding when everyone can work together toward a successful closing. Thank you again for taking the time to share your experience and recommendation — it truly means a lot! Hope you are enjoying your new home in Syracuse- Cheers!!
Brian Warner6 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Matt is extremely knowledgeable in his craft and a true professional. Ready at the helm every step of the way and providing thorough explanations and attention to detail; we could not ask for a better partner for our real estate needs. Matt truly goes above and beyond for his clients.
Response from the owner · 2 months ago
Thank you, Brian! It was a pleasure working with you and Bakhur, helping you both through the sale of a home that held so many years of memories for you and your family. I truly appreciate the trust you placed in me throughout the process. I’m glad we were able to put together the right strategy and achieve a great result, that supported your new move. Thank you again for the opportunity to represent you and for the kind words — it means a lot! Cheers!
Sharon PughLocal Guide · 19 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
We decided to downsize after 45+ years in the same house. We had no clue how to go about it. Luckily, Matt found us. His knowledge, compassion, and all around professionalism is unmatched. He was available any time we had questions (a lot), promptly returning any calls, and advising along the way. He kept us informed at every step and truly had our best interests in mind. I could not imagine going through the process with anyone else.
Response from the owner · 5 months ago
Thank you so much for your kind words, Sharon—it truly means a lot. Helping you and Ed through such an important transition after 45+ years in your current home was an absolute honor. I’m glad I could provide guidance and support along the way and make the process as smooth as possible. Wishing you both all the best in your new home and the next chapter ahead!
Frank Davis - Media Pillars, LLCLocal Guide · 121 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Matt did an excellent job from start to finish. He was professional, responsive, and clearly knew what he was doing. Everything was handled efficiently, and the quality of work exceeded expectations. Communication was solid throughout the process, and he followed through on everything he said he would do. Highly recommend working with him.
Response from the owner · 5 months ago
Thank you, Frank—I really appreciate the opportunity to guide you through the process. It was a pleasure working with you, and I’m glad everything went smoothly from start to finish. I take pride in being responsive and following through, so your review means a lot. Thanks again for the recommendation, and enjoy your new log home!
Cody Decker1 reviewiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
My experience with Matthew was fantastic. He’s a genuine person who truly cares about helping clients through the home buying process.
As a first-time homebuyer, I felt very comfortable working with him. He answered any and all questions I had, worked around my schedule and provided his professional knowledge and expertise throughout the process. We looked at a few homes and ultimately found the perfect fit in my hometown.
Matthew was transparent, walked me through every step, and helped negotiate credits that protected my interests. I’d highly recommend working with him.
Response from the owner · 5 months ago
Thank you, Cody so much for the thoughtful review—it truly means a lot. I’m glad I could help make your first home buying experience a comfortable and positive one. It was great working with you to find the right fit, and I’m happy we were able to navigate everything smoothly. Wishing you all the best in your new home!
