Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Matthew Robert Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Matthew Robert Salon

Mahtomedi, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 55 Google reviews

Request a call backWebsite ↗

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Matthew Robert Salon is better than 97% of hair salons.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Matthew Robert Salon is better than 96% of hair salons.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Matthew Robert Salon is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Matthew Robert Salon is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Matthew Robert Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Matthew Robert Salon is better than —% of hair salons.–
—

Reviews for your job

Customers hired Matthew Robert Salon for 8 kinds of job.

Matthew Robert Salon for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 39

All 11 Google reviews tagged “Hair highlighting”

Sarah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently started coming here about a year ago and couldn't be happier. Sheena is so talented and I trust her opinion when I ask about color ideas. She hides my grays like a pro! Everyone I've ran into here are so nice and friendly. Highly recommend.

Paid $200+HaircutBlowdryHair highlighting
Sally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely love MRS and Torrey. The salon is so welcoming and such a fun vibe. Torrey is excellent and extremely skilled at making sure you have the perfect hair and color combo for you. Highly recommend.

Paid $180–200HaircutHairstylingBlowdry
Jessalyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matty did it again! I walked out of the salon looking and feeling like a million bucks!

Customer photo from Jessalyn's review
Paid $160–180HaircutHair highlightingHair coloring
Laynee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sheena has been doing my hair for over a decade, and I honestly could not imagine trusting anyone else with it. Her attention to detail is absolutely incredible, and she has such a natural talent for what she does. She truly cares about her clients, and always makes sure everything is perfect. Beyond being amazingly…

Hair highlighting
ReneeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the BEST hair salon in White Bear Lake & Diane is the bomb ~ love her!!!

Paid $60–80PermsBang trimHaircut
AnnaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful staff and a cozy atmosphere. Everyone here is very knowledgeable and professional.

Paid $200+BlowoutsHaircutHairstyling
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This place Rocks! Great atmosphere, incredible stylists, great looks continually walking out the door! Merri’s been cutting my hair for 30+ years and stays on tops of trends!

Paid $140–160Hair coloringHaircutHair highlighting
ElizabethLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I just had the Keratin treatment, which left my hair shiny and smoother than it has ever been. I love it. Sheena is very professional and continues to enhance the health of my hair. When she colors my hair, it looks natural. Her haircuts frame my face. Sheena is knowledgeable in current trends as well.

Hair coloringHair straighteningHaircut
AlisonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Matt is an expert stylist and he goes above and beyond to make everyone look and feel like a star. I’ve been a client for several years and through many different styles. Matt is highly skilled and worth every penny. He helps you live your best life. Try this salon - this guy has the biggest heart in the business!

Paid $180–200HairstylingHair coloringBlowouts
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

If you aren’t getting your hair done at Matthew Robert Salon, you should be! Matty is fantastic, creative… most of all an amazing person and friend to all! Now working out of a beautiful spa in downtown White Bear Lake! Matty is the best and now has an amazing team of stylists working along side him.

HairstylingHair coloringUpdos
EJLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

PermsHaircutHair extensions

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring27$101–$214
Haircut25$27–$53
Hairstyling25$27–$66
Hair highlighting11$123–$214
Blowdry7—
Blowouts6$41–$109
Updos4—
Hair extensions4$214–$426

Compare with

Salon 4862 Inc logoSalon 4862 IncExperts Score 95Mahtomedi · 4.98★Jessie Tomme' Salon logoJessie Tomme' SalonExperts Score 92Mahtomedi · 4.94★SuperNailsWBL logoSuperNailsWBLExperts Score 86Mahtomedi · 4.85★