Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Maven Pest Control and Wildlife logo

Maven Pest Control and Wildlife

Pest control service · Indianapolis, IN · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%73+17.7Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#189 of 240 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 509 Google reviews · 24 photos
91%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$91typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (317) 401-9934Request a call backWebsite ↗

Maven Pest Control and Wildlife at a glance

Google reviewers rate Maven Pest Control highly, noting punctual arrival, clear communication of arrival times, and thorough, efficient service. Customers frequently describe technicians as polite, knowledgeable, and respectful of property, with effective long-term pest reduction. However, some low-star reviews criticize aggressive sales tactics, incorrect property treatments, and instances where promised results were not achieved.

  • Google rating: 4.8 out of 5 from 509 reviews (91% five-star).
  • Reviews on this page: 509 Google reviews (320 with written comments, 6 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Wildlife serving Indianapolis, Indiana.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction78Reliability73Craft & service–Value86Momentum100Replies to reviews100Satisfaction: 78 (median 93)Reliability: 73 (median 90)Value: 86 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 90)
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maven Pest Control and Wildlife: 78/100 on this factor. Category median: 93.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maven Pest Control and Wildlife: 73/100 on this factor. Category median: 90.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maven Pest Control and Wildlife: 86/100 on this factor. Category median: 100.A
86
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maven Pest Control and Wildlife: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maven Pest Control and Wildlife: 100/100 on this factor. Category median: 90.A
100

Bar = this company · dark tick = category median.

Star ratings

509 Google reviews we collected

  • 5 stars46191%
  • 4 stars184%
  • 3 stars92%
  • 2 stars41%
  • 1 star173%

Praise vs complaints

Phrases our text analysis found in 320 written reviews

  • Praise46796%
  • Complaints174%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price8927%
  • Reasonable20363%
  • Overpriced124%
  • Not sure206%
$91-14% vs typical wildlife removal services

Middle half of what 249 customers paid ($56–$156) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16735%
  • Quality & results10121%
  • Speed & response7616%
  • Communication7115%
  • Would recommend357%
  • Price & value225%
  • Honesty & trust122%

What customers talk about

We read 320 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mario was very polite and efficient with his service”
    “Also the customer service lady i spoke to Friday was rude!”
  • “McCall was very pleasant, thorough, efficient and explanatory”
    “The worst pest control company we have encountered.”
  • “He listened to any concerns and finished in a timely manner.”
  • “He is efficient, friendly, and communicates his arrival time.”
  • “We highly recommend Mario to anyone looking for reliable, knowledgeable, and friendly pest control service!”
    “Based on this experience, I cannot recommend this company for these types of installations or control of potential pest issues.”
  • “Great service, Great price for everything included, and Great technician!”
    “​Billing Concerns: My request for a refund was denied because it was not requested "prior to the invoice charge.”
  • “It’s the little things that make a difference, and Mario is genuinely a very nice guy who takes pride in what he does.”

People customers mention

  • Mario 11 reviews
  • Gregory 8 reviews
  • Lizbet 4 reviews
  • John 3 reviews
  • Reggie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Maven Pest Control and Wildlife for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Mario was friendly, respectful and knowledgeable. He listened to any concerns and finished in a timely manner.

Paid $120–140Reasonable priceGeneral pest inspection
Adam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Staff seems very knowledgeable, punctual, professional, and thorough. We’re hoping this is a good start to a long working relationship!

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mario does a very thorough job and we see few to no pests in between treatments. He is efficient, friendly, and communicates his arrival time. We are very pleased with Mario and Maven.

Paid $100–120Great priceHornet & wasp exterminationRodent extermination
Scott-Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Friendly, knowledgeable, and great service. What was needed got done in a timely fashion.

Paid $80–100Great priceService not listed
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Maven Pest Control is so easy to work with and communication has been great! We have been with them for a little over a year at this point and still have no regrets. Mycal was very kind and also very thorough in listening to our concerns. He also made sure before he left to let me know to keep my dogs put up for at…

Paid $60–80Reasonable price
KemberlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Lizbet from Maven Pest Control provided outstanding service. She was timely, friendly, and efficient throughout the entire visit. She kept me informed of her ETA and arrived right within the scheduled window. Her inspection and treatment were thorough and professional, and she made sure every area of concern was…

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspection

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination134$58–$136
Hornet & wasp extermination114$81–$246
General pest inspection94$63–$126
Ant extermination89$76–$246
Flea & mite extermination56$81–$323
Rodent extermination52$75–$323
Cockroach extermination32$79–$196
Bed bug extermination5$171–$426

Compare with

Photos

Customer reviews

4.8 ★★★★★ 509 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Terri Wiles1 reviewTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don’t know. I haven’t been out there. I was told to keep my dog inside.

  • Price assessment: Not sure
  • Price: $200+
  • Services: General pest inspection
  • Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · a month ago

Thank you for your feedback, Terri. If you ever have any questions or concerns about your service, please don't hesitate to reach out to us at 317-401-9934.

Jason Jasper4 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work

Response from the owner · a week ago

Thank you for your 5-star review!

Marco Levine1 reviewTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks Gregory!

Response from the owner · 5 months ago

Thank you for your 5-star review!

April Giannini9 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite, efficient and respectful. Thank you.

  • Price assessment: Reasonable price
  • Services: General pest inspection
Response from the owner · a week ago

Thank you for your 5-star review!

Jeffrey RobertsLocal Guide · 23 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mario was very polite and efficient with his service

Response from the owner · a week ago

Thank you for your 5-star review!

Jeffrey Buskirk2 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, detailed, even in the rain.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: General pest inspection
  • Pest type: Ants, Rodents, Spiders
Response from the owner · a week ago

Thank you for your 5-star review!

betty hines3 reviewsTotal number of Google reviews betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mario was friendly, respectful and knowledgeable. He listened to any concerns and finished in a timely manner.

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: General pest inspection
Response from the owner · 6 months ago

Thank you, Betty! We’re glad to hear Reggie was respectful, knowledgeable, and took the time to listen to your concerns. It’s great to know everything was completed efficiently. We appreciate you choosing Maven Pest Control!

Debby 134 reviewsTotal number of Google reviews Debby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

prof

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination
Response from the owner · 6 months ago

Thank you, Debby! We’re so glad to hear you had a great experience getting started and that your technician took care of those wasp nests right away. It’s always our goal to address things early and keep your home protected. We appreciate your support and look forward to continuing to take care of your home!

Tom Shih9 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mario did a great job!

  • Price assessment: Reasonable price
  • Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
Response from the owner · 6 months ago

Thank you for your 5-star review!

Lisa Stiles6 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

McCall was very pleasant, thorough, efficient and explanatory

  • Price assessment: Great price
  • Price: $40–60
  • Services: General pest inspection
  • Pest type: Rodents
Response from the owner · 3 weeks ago

Thank you for the great review, Lisa!

Maven Pest Control and Wildlife on Google Maps →

Business details