Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Customers frequently praise Mavis Discount Tire for quick service, flexible appointments, and staff who communicate clearly about vehicle needs. Common services include tire replacements, oil changes, and inspections, often completed within an hour. However, low-star reviews highlight significant delays beyond estimated times, instances of overcharging, and errors such as draining the wrong fluid or failing to identify brake issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
2,770 Google reviews we collected
Phrases our text analysis found in 2,129 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 2,129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was kind and very knowledgeable of their services.”
“…ut 10 more times to try to pay my bill all while being disconnected, hung up on, told they were coming to the phone, told they will call me back, the…”
“They were quick and efficient and had flexible appointment options.”
“Really slow and bad service, wait for 3 hours for a state inspection.”
“Came in for an oil change the service was great thanks for the recommendations and great service Bryant your the best”
“My experience with Mavis Discount Tire in Philadelphia was absolutely terrible.”
“Definitely would recommend family and friends to come here if they need service with their car.”
“I would strongly recommend keeping detailed documentation of any service performed here and not relying solely on verbal assurances.”
“Everything felt transparent, fair, and trustworthy.”
“…come in and have my company car serviced the night before was lied to overcharge and they didn’t even do anything paid for nothing stay away from this…”
“I was in and out and everything I needed done was throughly explained.”
“What’s the point of making an appointment if it’s going to be ignored?”
“Isiah was beyond helpful, knowledabke, honest, professional and an expert in car care.”
“Mavis Tire - your website appointment setting option is misleading and you wasted my Saturday.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mavis Discount Tire for 8 kinds of job. Pick one to see what they paid and said.
Needed an oil change. The staff was kind and very knowledgeable of their services. Was in and then out within an hour. Great experience!
This place really rotates your tires for “Free”. No fine writing.. Definitely get down before the Winter comes
They were quick and efficient and had flexible appointment options. Great work by the team.
Isiah was beyond helpful, knowledabke, honest, professional and an expert in car care. Please go to him for your tire needs he was a blessings.
I love coming here to this Mavis location, because they are very patient and helpful when it comes to my car. I never have any problems with them and they always seem to find the problem and get the car taken care of. Definitely would recommend family and friends to come here if they need service with their car.
My experience here was amazing! I called to have a tire replaced and I got an appointment shortly after. They were very quick and kind, will definitely be returning!!
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 290 | — |
| Oil change | 129 | — |
| Brakes | 44 | — |
| Wheel alignment | 43 | — |
| General repairs | 15 | — |
| Steering & suspension repair | 12 | — |
| Battery | 12 | — |
| Air & cabin filter replacement | 8 | — |
4.8 ★★★★★ 2,770 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome team here! Squeezed me in and lovely people. Thanks Kevin and Isaiah!
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Needed an oil change. The staff was kind and very knowledgeable of their services. Was in and then out within an hour. Great experience!
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
This place really rotates your tires for “Free”. No fine writing.. Definitely get down before the Winter comes
Thank you so much for this fantastic rating! This exactly where we want to be for you!
My tire was shredded and they did me good. Great service.
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
They were quick and efficient and had flexible appointment options. Great work by the team.
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Isiah was beyond helpful, knowledabke, honest, professional and an expert in car care. Please go to him for your tire needs he was a blessings.
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I love coming here to this Mavis location, because they are very patient and helpful when it comes to my car. I never have any problems with them and they always seem to find the problem and get the car taken care of. Definitely would recommend family and friends to come here if they need service with their car.
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
I was in and out at a reasonable time on a Sunday.
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
My experience here was amazing! I called to have a tire replaced and I got an appointment shortly after. They were very quick and kind, will definitely be returning!!
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Came in for an oil change the service was great thanks for the recommendations and great service Bryant your the best
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
