Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mavis Tires & Brakes

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #216Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,429 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Brakes” · showing 20

Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast,

Reasonable priceGeneral repairsBrakesOil change
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was exceptional. Employees are courteous and professional and keep you updated on progress of repairs. Do not try to sell you services you do not need. They will continue to get my business.

Great priceTiresBrakesOil change
TriciaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I took my teenage son here to get new brakes, rotors and tires. We just moved here and decided to try Mavis. I am so glad we did. The prices were more than reasonable, communication was great and service was amazing. We will definitely be back!

Reasonable priceTiresBrakes
JamesLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the BEST full service automotive shop in the surrounding 25miles!! Corey is very professional & highly recommend this shop

Customer photo from James's review
Great priceTransmissionAir & cabin filter replacementExhaust
PamLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very satisfied with my new brakes. Customer service is awesome! Used to be a Jim's Car Care person but since they have changed owners, service is less than desirable! Paid for a brake fluid change less than 4 months ago found out that was a lie! Mavis is my new car repair place. Thanks Mavis for giving us peace of…

Reasonable priceBrakes
wister9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jim and the team did a wonderful job on the service of our car. The service was professional and met our expectations. Great team and exceptional service.

Reasonable priceGeneral repairsBrakesOil change
Sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been using Mavis for a while now for both my truck and my wife’s vehicle. Tire patches, brake work, oil changes, you name it and they’ve always taken care of us. No issues with any of the work they’ve done and the guys there have always been friendly and straight up with me. Yesterday I actually went in just…

Reasonable priceGeneral repairsBrakesOil change
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

In my experience, this business has the most honest and sincerely helpful employees I have ever dealt with. They go over and beyond what I have normally experienced in trying to problem solve your auto issues and concerns and do not try to sell you services you do not yet need. Corey and every employee were…

Reasonable priceTiresBrakes
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great shop! New, clean, friendly, and competent!! Highly recommended!!

Great priceTransmissionAir & cabin filter replacementTires
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We recently had our car serviced at Mavis Tire in Ocean Isle Beach NC. Allen, Zach and the entire were extremely helpful, knowledgeable and professional. They should us what needed to be done, explaining our options and costs. They even included some great discounts on the tires and brakes. Thank you Mavis, thank you Allen and Zach!

Reasonable priceTiresBrakesOil change
pderiuLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The entire staff did an excellent job from beginning to end. I came in with a brake issue from a service performed in another independent out of state shop , The service team did a quick diagnostic found the problem and fixed it for a very reasonable price Well done boys.

Brakes
Loandi14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’m so glad I found these guys! They fixed my runner in no time and were just so friendly and helpful. If I could give 10 stars, I would. Thanks ya’ll! 🤙🏼

Brakes
Howard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Richar and his team did a great job for me right in and took care of my car thanks mavis ocean isle

Great priceBrakes
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great experience. Always the best place for tire and brake service. Reasonable prices, with an explanation of the diagnostics and steps to fix my 17 year old SUV. My calipers were worn out, causing the brake pads to rub and causing the car to vibrate. Another local place wanted $800 for just the driver's side front…

Great priceBrakes
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My wife and I traveled over 6 hours to the beach at Ocean Isle, NC; and as we arrived I heard a grinding sound in the rear of the vehicle. We drove around for a day in the area and the noise got louder. I found out that Mavis had a shop right there at Ocean Isle, which is who I use back home in Georgia. I…

Reasonable priceBrakes
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ive been here twice and theyve been very helpful. John and Cory definitely deserve a raise. They are knowledgeable and easy to work with. Cory was very knowledgeable on the issues ive been having with my car (a rusty ol' 2000 Ford Mustang) and was happy to point out a couple of things he noticed. Cory was happy to…

Reasonable priceExhaustTiresSteering & suspension repair
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very helpful and customer service oriented

Reasonable priceTiresBrakes
NathanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had to get some last minute work done on my breaks and they were incredibly helpful, speedy, and saved us a bit of money and headache. Corey was extremely accommodating and was gracious enough to fit us in ASAP.

Reasonable priceBrakes
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A problem I had been dealing with for months that had been “fixed” by another automotive garage, was finally fixed in a couple hours by Allen and Jon at a very reasonable price!

Reasonable priceBrakes
derek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A+ service. Quick, friendly & extremely transparent. Prices are excellent. Would absolutely recommend.

Great priceTiresWheel alignmentBrakes

Show more brakes reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 1%Not sure 2%

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