Analyzing 10,202,15510.2M ReviewsFor 28,87728.9K Experts

Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mavis Tires & Brakes

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #216Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,429 Google reviews

📞 Call (910) 661-2869Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “General repairs”

Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast,

Reasonable priceGeneral repairsBrakesOil change
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I ran over a dead deer on the highway and miraculously my car just had some things lodged out of place. The staff at Mavis were incredibly helpful in getting my car back together and realigned for a great price. The customer service was exceptional and they went out of their way to assist me, even coming out to the…

Great priceGeneral repairsWheel alignment
JamesLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the BEST full service automotive shop in the surrounding 25miles!! Corey is very professional & highly recommend this shop

Customer photo from James's review
Great priceTransmissionAir & cabin filter replacementExhaust
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This was my first time going to Mavis. I had a flat tire that I was sure needed replaced. They ended up patching it for no FEE! Donny and Jim helped me, and provided EXCELLENT service. They were very helpful and courteous! I would definitely recommend them for your tire service

Great priceGeneral repairs
Bonnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always personable. Always helpful. Great job.

Great priceTiresGeneral repairs
abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

these people are so nice in here. they always put a smile on the customers and seem to really enjoy what they do!! 10/10 recommend being a part of their “family” ❤️

Great priceTiresGeneral repairsWheel alignment
wister9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jim and the team did a wonderful job on the service of our car. The service was professional and met our expectations. Great team and exceptional service.

Reasonable priceGeneral repairsBrakesOil change
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Needed my car fixed, they got me in quick and fixed my car for me

Great priceGeneral repairs
Sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been using Mavis for a while now for both my truck and my wife’s vehicle. Tire patches, brake work, oil changes, you name it and they’ve always taken care of us. No issues with any of the work they’ve done and the guys there have always been friendly and straight up with me. Yesterday I actually went in just…

Reasonable priceGeneral repairsBrakesOil change
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a very pleasant experience. Zack was very efficent, and very polite. Will surely be a return customer.

Great priceGeneral repairs
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great shop! New, clean, friendly, and competent!! Highly recommended!!

Great priceTransmissionAir & cabin filter replacementTires
Spider1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

One of the mechanics named Joseph sees me filling up my flat tire and decides to patch up my tire for free outta the kindness of his heart yo, and he was really quick too, nice going and good sense of communication, I will never forget what this man did for me!

Great priceTiresGeneral repairs
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

You know whats great? Mavis Tire in Ocean Isle Beach. ( I came in this past Saturday for a tire patch.. they are my go to!) They're honest, dependable as well as quite knowledgeable. My husband and I have all three of our automobiles in this business. A Ford, Nissan and a Porsche. Battery changeouts, tire…

Great priceGeneral repairsBattery
DJLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service and people....Got us in and out we were from out of town on vacation got us good to go! Well definitely do business with them anytime I'm in town.

Great priceTiresGeneral repairs
RoyalLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The best shop in town. Never disappointed

Great priceTiresSteering & suspension repairAuto engine diagnostic
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Came in today for a tire repair. The staff was fantastic. They were quick and through. Would return again.

TiresGeneral repairs
Benjamin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend this business. I had some work done to repair my aging front wheel bearings. Service manager,Jim, runs a friendly and trustworthy shop. When I returned after the repair with some concerns, Jim, immediately pulled it in an and had that faulty bearing quickly replaced by his staff. He said he wanted…

Great priceGeneral repairsWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires282—
Oil change35—
Wheel alignment27—
Brakes27—
General repairs17—
Steering & suspension repair13—
Battery6—
Transmission4—

Compare with

Carolina Car Connection logoCarolina Car ConnectionExperts Score 98Calabash · 5.00★Sunset Performance Automotive logoSunset Performance AutomotiveExperts Score 98Calabash · 5.00★Jim's Car Care logoJim's Car CareExperts Score 92Calabash · 4.89★