Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mavis Tires & Brakes

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #216Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,429 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.282
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 488
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 282 Google reviews tagged “Tires” · showing 20

KathleenLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent experience. Very clean, professional shop. Helpful, decisive. Needed all new tires. Told them I wanted middle-tier tires. No pressure. No attempt to upsell. They quoted me, ordered them, installed in less than 90 minutes. I am so happy with the entire process.

Reasonable priceTires
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The team at Mavis Tire are outstanding from the moment you are greeted when you enter to the moment you leave. Prompt service, excellent customer service, and quality work. I want to make a big call out to Jaiden who is awesome! Thanks team Mavis.

Tires
steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Showed up on a Sunday, and the team took care of my flat immediately while I waited. Good pricing for repairs and new tires. Best of all are the friendly and helpful staff. I highly recommend.

Great priceTires
CarmenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very nice and. Ety professional

Reasonable priceTiresOil change
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super helpful and kind to help me check my tire pressure

Tires
Lorilee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a near flat tire while on vacation and were expecting the worst but hoping for the best. We went to Mavis in Ocean Isle, NC and they repaired the plug for free! Corey was so nice and helpful! My husband, Dan, and I highly recommend them! Thank you, Corey and Mavis!

Great priceTires
Candice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Service! Helped us with our tire while we were on vacation!!! They were great!!! Thank you!

Tires
Chase4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Corey is the man! He got us taken care of and out the door quickly on a Sunday

Tires
LuAnn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a tire with what I thought was a slow leak. The Mavis team checked out and could not find anything. Even though they spent time checking my tire, they did not charge me for their service.

Great priceTires
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Went in for a unexpected flat tire and was able to get it patched very quickly and at a reasonable cost..

Reasonable priceTires
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was exceptional. Employees are courteous and professional and keep you updated on progress of repairs. Do not try to sell you services you do not need. They will continue to get my business.

Great priceTiresBrakesOil change
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got a flat tire on a Sunday morning and most tire shops are closed Sunday. Mavis was open, and even though I did not have an appointment they expediently replaced the damaged tire. Many kudos to Corey who rendered exceptional service, and was very pleasant to deal with. I will be back again for future automotive needs.

Great priceTires
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had my first experience with Mavis today.I am new in town, had a nail in my tire and no family or friends to help. I found Mavis was a mile away and drove there immediately. The experience was nothing less than phenomenal. From the moment I walked through the door I was welcomed and the staff was more than willing…

Great priceTires
Shane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cory and Jim were great! They had me taken care of quick. Everyone there was really nice.

Reasonable priceTires
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience best people I’ve ever worked with in my life

Great priceTires
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic service start to finish

Tires
Sofia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Woke up with a flat tire and brought it over to Mavis and Corey took great care of us. We dropped the car off and left it for a couple hours and he had it fixed later that evening! Customer service was great and we come here for all our tire issues!

Great priceTires
TriciaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I took my teenage son here to get new brakes, rotors and tires. We just moved here and decided to try Mavis. I am so glad we did. The prices were more than reasonable, communication was great and service was amazing. We will definitely be back!

Reasonable priceTiresBrakes
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Had an immediate need to get a valve stem replaced on a trailer tire. They took me in right away, fixed it in 5 minutes, and did not charge me. Great service. Will look to use them in the future for my service needs.

Great priceTires
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They have always been so helpful when I have had tire issues. Many thanks for being the best.

Tires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 1%Not sure 2%

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