Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Mavis Tires & Brakes

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #216Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,429 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 373
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Wheel alignment” · showing 20

Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I ran over a dead deer on the highway and miraculously my car just had some things lodged out of place. The staff at Mavis were incredibly helpful in getting my car back together and realigned for a great price. The customer service was exceptional and they went out of their way to assist me, even coming out to the…

Great priceGeneral repairsWheel alignment
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time I’ve ever been to Mavis Tires and Brakes in Ocean Isle, NC and I found it extremely easy to reserve an appointment time at my convenience. The staff was very friendly and professional and provided excellent experience.

Reasonable priceTiresWheel alignmentOil change
JamesLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the BEST full service automotive shop in the surrounding 25miles!! Corey is very professional & highly recommend this shop

Customer photo from James's review
Great priceTransmissionAir & cabin filter replacementExhaust
KellyLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very helpful staff.

Reasonable priceTiresWheel alignment
Eliza10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Took care of everything. Easy to get in.

Great priceTiresSteering & suspension repairWheel alignment
Giovanni8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Corey and Alan helped me when my tire got a hole in it, and the customer service was truly amazing. I walked in with no appointment (I was in a rush for work so I was on the clock) and I decided to get all four tires replaced. They got me in and scheduled me within minutes to get done the same day! When I cam back…

Great priceTiresWheel alignment
JY4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Pleasant, professional and caring staff. Thanks again

Reasonable priceTiresWheel alignment
DennisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great technicians. They tell you everything up front, don't try to over sell you on things you don't need. I was in and out in the timeframe they told me. Allen was awesome to talk to, and helped me with an issue I didn't know I even had! Go to this location when possible!

Great priceTiresWheel alignment
abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

these people are so nice in here. they always put a smile on the customers and seem to really enjoy what they do!! 10/10 recommend being a part of their “family” ❤️

Great priceTiresGeneral repairsWheel alignment
ChristopherLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brought my fleet vehicle in. No appointment, handled within 40 minutes. Place is legit. Highly recommend. Fleet vehicle back again! Walk-in, 2 new tires with an alignment. Out the door in under an hour 40. Cannot beat it!

Reasonable priceTiresWheel alignment
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great shop! New, clean, friendly, and competent!! Highly recommended!!

Great priceTransmissionAir & cabin filter replacementTires
ShelleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very honest and trustworthy

Great priceWheel alignment
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome service. Details explained. Highly recommend!

Great priceTiresWheel alignment
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ive been here twice and theyve been very helpful. John and Cory definitely deserve a raise. They are knowledgeable and easy to work with. Cory was very knowledgeable on the issues ive been having with my car (a rusty ol' 2000 Ford Mustang) and was happy to point out a couple of things he noticed. Cory was happy to…

Reasonable priceExhaustTiresSteering & suspension repair
LaurelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys were great! Fast service, reasonable pricing and an overall pleasant demeanor. Needed 4 tires and an alignment.

Reasonable priceTiresWheel alignment
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great customer service and I was in and out quick for an alignment!

Reasonable priceWheel alignment
derek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A+ service. Quick, friendly & extremely transparent. Prices are excellent. Would absolutely recommend.

Great priceTiresWheel alignmentBrakes
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They've always treated me well at the OIB shop. Reasonable prices, reasonable time to get the work. I take my truck & Jeep there for the services they provide.

Reasonable priceTiresSteering & suspension repairWheel alignment
NickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

CORY AND KYLE DID A GREAT CUSTOMER EXPERIENCE. VERY PROFESSIONAL AND FULL TRANSPARENCY. on you next visit please speak with Cory at the desk and request kyle for your tech. The entire team was great but these guys were MVP

Reasonable priceTiresWheel alignmentOil change
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and friendly staff. I had my new wheels and tires changed out, old tires removed from old wheels and they checked for alignment. It didn’t need alignment, so all that only cost me $20. Very pleased with their service.

Great priceTiresWheel alignmentService not listed

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 34%Overpriced 1%Not sure 2%

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