How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREMavis Tires & Brakes
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,864 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mavis Tires & Brakes for 6 kinds of job.
Mavis Tires & Brakes for brakes
Clear ✕All 21 Google reviews tagged “Brakes”
Very respectable service. Carlos was very helpful.
KeAndre and Nick saved my life! Fit me in on a late Sunday afternoon and did rotors, brake pads, calipers, brake bleeds, etc…. All at a phenomenal discounted price! Extremely professional and kind! Got myself and my car home safe! Will absolutely be coming back for any other automotive needs I have in the future! Thank you KeAndre and Nick! :)
Great service. Good Price
I have been a long time customer of Mavis and regardless of the manager I always get great service at a reasonable price. Sebastian or Carlos are helpful and build relationships with their customers. They have done alignments, tires, and oil changes for all my vehicles.
I recently visited Mavis for brake and rotor service, and the experience was exceptional from start to finish. The service time was right on point, and the mechanics kept me informed throughout the entire process. They welcomed my questions, provided clear explanations, and made sure I felt completely comfortable…
Great service and friendly staff. Highly recommend!
This is the only Mavis I go to the service is always impeccable and quick. They are always informative and helpful!
The guys here are great! They were very straightforward and helpful when I asked about my brakes. 10/10 would recommend!
I took my wife’s suburban in for a tire patch on a Saturday and was in and out in less than 30 mins. Good luck getting quick service anywhere else in Charlotte on a Saturday. Also got brand new brakes and Mavis Mountaineer tires on my Silverado. They look and drive great. I highly recommend mavis if you need new tires or brakes
Very professional awesome customer service🙂
Carlos was Amazing!! Very personable, great costumer service and took great care of me!! Will be the only place I go for my car needs
This place is very quick! Nice and Patient! Will work with them again if I need anything.
Great customer service, Quality experience. Will be my goto for all car maintenance moving forward ❤️
I had an appointment at 9AM for new breaks on Sunday 2/9/26. Upon arrival there were already three customers waiting and some employees meeting in the garage. Sebastian came out and let us know they were short staffed and that they would get everyone taken care of to the best of their abilities and as quickly as…
Great price and good deals offered!
I truly cannot recommend this location enough! Getting an appointment or even being same day has been seamless any time I've needed one. Austin, specifically, was a dream to work with when getting my new tires and alignment completed. I was even able to go back for a tire check, turns out it was a sensor issue,…
Good prices, found out I had more dangerous issues with my car than I thought 😭
Got me in same day and gave me a discount for taking longer than expected. Car is good as new now
Very helpful, and had no issues working on my car even though it’s a bit of an odd ball (Suzuki x-90). Helped get new brake pads and much more fixes my car was needing since the age was catching up and my brakes had been having multiple issues previously. Staffs awesome 👍👍 five stars
I go to this specific location for any tire/mechanical needs when I don’t want to spend a heavy bill at the dealership (I drive a Volkswagen). Great prices and always great customer service. Would recommend this Mavis!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 148 | — |
| Oil change | 24 | — |
| Brakes | 21 | — |
| Wheel alignment | 15 | — |
| General repairs | 9 | — |
| Steering & suspension repair | 3 | — |
