How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREMavis Tires & Brakes
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,864 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mavis Tires & Brakes for 6 kinds of job.
Mavis Tires & Brakes for wheel alignment
Clear ✕All 15 Google reviews tagged “Wheel alignment”
These guys are amazing. Been here twice and would highly recommend if you're looking for service.
Excellent service. Fast and efficient with great communication. I will be back for more services
I have been a long time customer of Mavis and regardless of the manager I always get great service at a reasonable price. Sebastian or Carlos are helpful and build relationships with their customers. They have done alignments, tires, and oil changes for all my vehicles.
The guys here were so helpful and kind! I’ll definitely be back for any tire needs.
Super helpful and got my alignment perfect.
The team here on Independence are going above and beyond to maintenance your tires. Carlos, the store manager, was upfront and honest with his recommendations. At first I came by because I had the wrong tire size but right rim size. He told me the tires I had were new and still useable and said I didn’t have to…
Called to get a price quote on a tire rotation and balance, this shop came in under the prices I had received. They told me to come in the same day and they got right to work on my car.
I recently got my tires changed and wheels realigned here at Mavis. I have a good deal of experience with auto shops and Sebastian (Asst. Manager) treated me with such professionalism I was very impressed. He was calm and courteous even when the store got busy. He also personally completed the alignment on my car…
Carlos and Deja are amazing!!! They make the process so effortless for me. Thank you both for your service at time!!
I truly cannot recommend this location enough! Getting an appointment or even being same day has been seamless any time I've needed one. Austin, specifically, was a dream to work with when getting my new tires and alignment completed. I was even able to go back for a tire check, turns out it was a sensor issue,…
Great experience here! They got me in and out super quickly on a Saturday morning when every other place would take all day. I called before and Carlos helped me out a ton!
Left a lug nut off my wheel and failed to notice a nail in my tire. I came looking to fix a rubbing noise but was charged for a "Brake cleaning". Kind staff but bad service. Alignment went fine.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 148 | — |
| Oil change | 24 | — |
| Brakes | 21 | — |
| Wheel alignment | 15 | — |
| General repairs | 9 | — |
| Steering & suspension repair | 3 | — |
