Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Mavis Tires & Brakes

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.8★ from 1,540 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 83% of tire repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 75% of tire repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 92% of tire repair shops.A
92

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 21 Google reviews tagged “Brakes” · showing 20

jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very helpful staff and good work.

Reasonable priceTiresWheel alignmentBrakes
Vladimyr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was a great experience 🥳

Great priceWheel alignmentBrakes
Ariella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

my car done tried to blow the damn up but yk these kind folks down here flew right in and STOPPED my car from blowing up i tell ya boy this shi was bout to IMPLODE ‼️ anthony and logan da OGs on fonem

Great priceAir & cabin filter replacementExhaustTires
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a great experience at Mavis in High Point! I recently had my brakes serviced, and I was very impressed with the friendly, professional, and helpful staff. They explained everything clearly, got the work done efficiently, and made the whole process easy and stress-free. I really appreciate the excellent customer…

Reasonable priceBrakes
TAMMY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Greeted when we walked in door. Anthony Crespo was very helpful and gave us lot of information about the services we had done.

Reasonable priceBrakesOil change
Camryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went in for a simple brake inspection and the service was great!

Brakes
KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best customer experience I have ever had. They got me in and out quickly and with awesome attention to detail. By far the best in the business. I fully trust them with my Mercedes Benz. I highly recommend these guys. They are fantastic. I have known the manager at this store for over 2 decades. He is known as “Mr.…

Great priceSteering & suspension repairWheel alignmentBrakes
KatieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nothing but great things to say about the people who work here & the services they've done to my car. I've been here 3 times and every time was a 5-star visit.

Reasonable priceBrakes
Shane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First class organization. Logan is a total pro, I was extremely impressed with his demeanor and professionalism. He takes pride in his job and it shows in how he treats people.

Great priceBrakes
Rayshawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and very professional!

Reasonable priceBrakes
Mandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service manager Logan was very nice and respectful, got all the work I needed for my car that day.

TiresBrakesOil change
Delaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris was a great help

Brakes
cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris and jervon were excellent

Great priceBrakes
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The technicians at Mavis in High Point are knowledgeable and respectful. They made sure I understood the situation with my car. They fixed everything in a great time frame. Thank you, Mavis!

Reasonable priceTiresAuto engine diagnosticBrakes
BagsznraYT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris,Erica, Jeff recommended for car service👌

Great priceBrakesOil change
Saw1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris helped me out a lot and service was amazing

Great priceTiresBrakes
Tamsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very nice people. They explained what I needed and the cost. I will gladly return here!

Reasonable priceTiresBrakesOil change
LUX7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Coming to this shop has been a treat, I’ve never felt so comfortable letting anyone else work on my car. I’ve had so many bad experiences at so many different automotive shops, I actually taught myself how to do brakes and oil changes and a handful of other things so I didn’t have to take my car anywhere to get…

Great priceTiresWheel alignmentBrakes
Ur2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Brakes
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

AVOID AT ALL COST! Brought my mother in law’s car in to get a break repair and the team did not properly evaluate the issue or test the breaks causing my mother in law to get in a crash. We have a police report and the company refuses to give any refund. They installed $1,300 worth of break parts on the system they…

OverpricedBrakes

Show more brakes reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 32%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires165—
Oil change24—
Wheel alignment23—
Brakes21—
General repairs12—
Air & cabin filter replacement8—
Battery7—
Auto engine diagnostic5—

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