Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Mavis Tires & Brakes

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.8★ from 1,540 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 83% of tire repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 75% of tire repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 92% of tire repair shops.A
92

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Oil change” · showing 20

Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oil change and maintenance was great work and customer service was amazing!!

Great priceAir & cabin filter replacementOil change
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came in with a nail in my tire, they attempted to patch but my tires were too old that ended up just needing to be replaced with new. They even went to Kernersville to get a matching tire for me to replace my second tire. They went above and beyond to help me and flexible for me to come back in the next day. Thank…

Reasonable priceTiresOil change
Ariella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

my car done tried to blow the damn up but yk these kind folks down here flew right in and STOPPED my car from blowing up i tell ya boy this shi was bout to IMPLODE ‼️ anthony and logan da OGs on fonem

Great priceAir & cabin filter replacementExhaustTires
BeverlyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love these guys I came from New Jersey and they were station in North Carolina, they are AWESOME!!! 👍💪🤗

Oil change
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I followed Bryan over to Mavis from NTB because of his Excellent knowledge on cars and the ways that he communicates that to me. I appreciate how he welcomes me by name and asks how things are going with me; like he truly cares about my well-being. And his team at Mavis have never disappointed me when it comes to…

Reasonable priceAuto engine diagnosticOil change
lamont5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Anthony Crespo very professional and knowledgeable explaining the issues I had on my vehicle. I will be taking both vehicles going forward to Mavis Tire. Without Hesitation

Great priceAir & cabin filter replacementTiresWheel alignment
TAMMY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Greeted when we walked in door. Anthony Crespo was very helpful and gave us lot of information about the services we had done.

Reasonable priceBrakesOil change
LindsayLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, kind and well done 👍

Reasonable priceOil change
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent experience. Would definitely refer anyone here.

General repairsOil change
Hillary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super service by staff. Logan was very helpful in explaining service needs and options to me.

Great priceTiresOil change
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful customer service best oil change experience ever will be my first choice for all future changes.

Great priceOil change
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast, friendly, and professional service!

Oil change
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys over there Chris Logan and Brian are amazing help and give great insight on what I need to get done and provide a great atmosphere at Mavis

Great priceWheel alignmentOil change
Mandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service manager Logan was very nice and respectful, got all the work I needed for my car that day.

TiresBrakesOil change
Carmen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and friendly.

Reasonable priceTiresOil change
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris answered all my questions, and he and his team did a great job with my service. I will come back to this Westchester Dr location!

Great priceAir & cabin filter replacementOil changeService not listed
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Came in needing some things done and was given the best customer service ever. Thank you to Mr Chris. He helped put me at ease with the upmost confidence that I was in good hands

Great priceOil change
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The technicians at Mavis in High Point are knowledgeable and respectful. They made sure I understood the situation with my car. They fixed everything in a great time frame. Thank you, Mavis!

Reasonable priceTiresAuto engine diagnosticBrakes
BagsznraYT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris,Erica, Jeff recommended for car service👌

Great priceBrakesOil change
Tamsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very nice people. They explained what I needed and the cost. I will gladly return here!

Reasonable priceTiresBrakesOil change

Show more oil change reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 32%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires165—
Oil change24—
Wheel alignment23—
Brakes21—
General repairs12—
Air & cabin filter replacement8—
Battery7—
Auto engine diagnostic5—

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