Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Mavis Tires & Brakes

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.8★ from 1,540 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 83% of tire repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 75% of tire repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 92% of tire repair shops.A
92

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.165
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 165 Google reviews tagged “Tires” · showing 20

Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

Quick and easy to work with!

Great priceTires
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a blown out tire and Logan was quick, fast, and very friendly, great service!

Great priceTires
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful service quick and sufficient! Logan was great, we had a blow out on the trailer, he stopped and helped us getting going again quickly!

Great priceTires
Blayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great customer service & great prices. All around great service!

Great priceTires
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great customer service and polite representative

Tires
jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very helpful staff and good work.

Reasonable priceTiresWheel alignmentBrakes
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was great Anthony was really helpful very good experience

Great priceTires
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came in with a nail in my tire, they attempted to patch but my tires were too old that ended up just needing to be replaced with new. They even went to Kernersville to get a matching tire for me to replace my second tire. They went above and beyond to help me and flexible for me to come back in the next day. Thank…

Reasonable priceTiresOil change
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Anthony C was very helpful and would recommend this place to anyone looking good service.

Tires
jamae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Logan and the crew is the best he came out and helped me out within 10 - 15 mins I was done

Reasonable priceTires
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great manager and customer service. I recommend this shop and location. John always does a great job on my car.

Great priceTires
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very kind, helpful, efficient, and was in and out!! Best price I’ve ever gotten on a tire!!

Great priceTires
Jaon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Logan at the high point north Carolina location was awesome! Extremely helpful and knowledgeable! Will recommend and come again!

Reasonable priceTires
Ariella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

my car done tried to blow the damn up but yk these kind folks down here flew right in and STOPPED my car from blowing up i tell ya boy this shi was bout to IMPLODE ‼️ anthony and logan da OGs on fonem

Great priceAir & cabin filter replacementExhaustTires
Niobe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My tire popped on the side of the road and I had to get my car towed here. I called and they were able to get me a quote over the phone. The customer service was amazing and they assured me while I was going through the stressful situation. After I got the tow there, they changed my tire in under the amount of time…

Reasonable priceTires
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony C was very thorough and welcoming when I came in with a tire issues. I told him my problem and he was able to get be in right away and checked out.

Tires
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! I had an unexpected issue with my tires on my way to work and they were able to get me in and out quickly. Logan, the Service Manager, and he was super friendly and helpful. He made what could have been a really stressful morning much easier. Really appreciated the great service!

Great priceTires
High1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Helpful and quick service. I had to be towed here with a flat tire late in the evening at 5:30pm but Anthony said they could help right away. Grateful to get back on the road so quickly. *** Update that I had to return as my tire was making a noise a day after their repair. They fixed the issue (dust shield touching…

Not sureTires
Noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were able to fix my leaking tire stem. They were really helpful and got me in and out pretty quick

Great priceTires
lamont5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Anthony Crespo very professional and knowledgeable explaining the issues I had on my vehicle. I will be taking both vehicles going forward to Mavis Tire. Without Hesitation

Great priceAir & cabin filter replacementTiresWheel alignment

Show more tires reviews (145 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 32%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires165—
Oil change24—
Wheel alignment23—
Brakes21—
General repairs12—
Air & cabin filter replacement8—
Battery7—
Auto engine diagnostic5—

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