Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Mavis Tires & Brakes

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.9★ from 1,180 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 88% of tire repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 82% of tire repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 99% of tire repair shops.A
99

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.35
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 31 Google reviews tagged “Wheel alignment”

Kamija11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I received exceptional customer service from the assistant store manager Eddie ! He was very attentive and knowledgeable of my questions!

Reasonable priceWheel alignment
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome management and employees. They went above and beyond when I requested them to do a realignment on my car. They investigated the root cause, corrected it and still did the realignment for free after correcting the issue. I highly recommend this location !

Great priceWheel alignment
Aaron12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They did an outstanding job on 4 new tires and front end alignment. They got the job done in a timely manor and I had zero issues with their quality of work

TiresWheel alignment
Finn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, didnt upcharge or force extra services, just notified me of other issues and offered to fix

Reasonable priceTiresWheel alignment
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service.

Great priceTiresWheel alignment
Alison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I went in to replace a tire, and they gave me a full inspection as a courtesy. Turns out my brakes were all out of whack, and I needed a second replacement on top of everything. Service was exceptional, and nothing was unreasonably priced, but hoo boy was I not expecting to spend that much for what I thought was…

Reasonable priceTiresWheel alignmentBrakes
enedino2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Perfect job

Reasonable priceWheel alignment
da1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service great customer service and good prices. No long wait.

Great priceTiresWheel alignmentOil change
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience at this Mavis Tire was very pleasant. The staff was very knowledgeable and kind. Akeem was amazing at multi-tasking and never lost his composer or his pleasant demeanor not once. This is what keeps customers patronizing a business.. Kudos to this location on S. Main St in High Point NC.

Reasonable priceTiresWheel alignment
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Do not take your vehicle to this location. They do not know how to fix cars 2018 or newer. Took my car in they made my lane assist weak and refuse to acknowledge fault and do not know how to at least fix the issue themselves. Wheel sits slightly to the left but my truck pulls to the right slightly. Spent almost 4k…

TiresSteering & suspension repairGeneral repairs
AbbasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast, reliable and great service! 5/5

Great priceWheel alignment
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great location , get the work done in a timely manner . Very helpful staff

Reasonable priceWheel alignmentOil change
Markeem4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Akeem was very helpful

Reasonable priceSteering & suspension repairWheel alignmentService not listed
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast service and Akeem kept me informed throughout the whole process.

TiresWheel alignment
Brad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Have always had good service from this Mavis shop, went for a alignment they got it in and a good price. Akeem was super friendly and courteous.

Reasonable priceWheel alignment
Rashonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Algren was very professional and was a big help in guiding me to the services i needed. Very easy to work with and friendly

Great priceTiresWheel alignment
Kynaira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Quick and easy services

Great priceWheel alignment
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a wonderful experience at this Mavis. Akeem was extremely patient and helped me understand what my car needed to get back on the road! Stop in and ask for Akeem!

Reasonable priceTiresWheel alignmentOil change
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Good communication, friendly employees

Reasonable priceTiresWheel alignmentOil change
Ronda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a very unexpected tire issue on my way to work..Mavis Tire was the closest place to have checked..Akeem met me in the parking lot to see what the issue was. He was very helpful, went over the tire options and got me in for the repair right away! I would highly recommend Mavis Tire on S Main St in High Point!

Great priceTiresWheel alignment
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

Got an alignment and tires after brand new axles and control arms bushings tie rod etc 7 months ago got axle popping took it out theycut the boot with a razor knife less than 7k miles on the vehicle since they touched it.got plenty of pictures for you I would be happy if they could make it right my whole family used…

Customer photo from Chris's reviewCustomer photo from Chris's reviewCustomer photo from Chris's reviewCustomer photo from Chris's review
OverpricedTiresWheel alignment
Jermaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service. The new manager was very informative and very honest. Will definitely be doing future business at this location.

TiresSteering & suspension repairWheel alignment
SaraLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★

Can't believe my experience but it's extremely upsetting. I went here recently to get an alignment, it was 120$. That's more expensive than some others in the area. But I saw the reviews and wanted to try them out. Bad decision on my part. Took my truck in for the alignment, got it done the first time. My steering…

Customer photo from Sara's reviewCustomer photo from Sara's reviewCustomer photo from Sara's review
OverpricedWheel alignment
JoshLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

One star because Emmet is super polite. Brought my vehicle in four different times for an alignment. First time wasn’t right needed a wheel bearing second time. Wasn’t right needed shocks this last time the steering wheel is still turning to the left to go straight. This is all in the course of one month, dropping…

OverpricedSteering & suspension repairWheel alignmentBrakes
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing customer service from Tessa very attentive and willing to help the customer with anything all questions asked and even help me find the sticker with the air pressure on my truck fast Service amazing people I’d recommend anybody!

Wheel alignment
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment
Kelysse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment
Kyle4 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment
KarenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Rating only, no written review.

Reasonable priceTiresWheel alignment
Logan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Alejandro7 months ago★★★

Rating only, no written review.

Reasonable priceWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 4%Not sure 1%

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