Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Mavis Tires & Brakes

Kissimmee, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #510Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,387 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 72% of auto repair shops.B
72

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#430 / 467
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 20 Google reviews tagged “Brakes”

Angel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Phil & Pedro looked out for Me! Excellent service and very quick.

Great priceGeneral repairsBrakes
Taina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Phil took good care of me and made sure all the work I needed to be done got done. First time at this location and I will definitely be coming back for anything I need. Thank you .

Great priceTiresBrakesOil change
will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew was exceptional! He made everything very easy and he made me feel like getting my tire and brakes changed was less of a chore and more of a side quest. He talked me through every step of the way and his charismatic personality put me at ease. I’d give 10 stars if I could! Thank you Andrew!!

TiresBrakes
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew, Pedro, and Phil were very knowledgeable, helpful, kind, and patient with me when I came in to get my car fixed up. Always love going to this store.

Reasonable priceTiresBrakesOil change
AJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Philip and the team here at Mavis were still able to provide my vehicle and I with quality service and pricing despite their system being down. Easy to work with and will definitely come back again!

TiresWheel alignmentBrakes
A.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am new to the area and needed my front brakes replaced (bad). Phillip from the first phone call was awesome (kind, respectful, helpful). I know that this type of job is a "sales" job, but I do not feel I was pressured into buying additional services and they offered their online discounts. I had estimates from…

Reasonable priceBrakes
Xavier6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Philip was amazing and showed great customer service

Reasonable priceBrakes
Chri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, fair prices, staff are friendly and knowledgeable. Will definitely be coming back!

Reasonable priceBrakes
JORLYANN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful and kind I came in for a minor fix free of charge. I didn't have to wait long and they made me feel at home. Thank you 🙏

Reasonable priceBrakes
AbnerLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Went to have my car’s brakes inspected because they were making a screeching sound. After inspection was told that my back brakes were all good and they said I only had to change the front brake pads. I got that done plus an oil change for $628. A day after the brakes still sounded terrible. Went to the chevy…

OverpricedBrakesOil change
ShareeLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was an incredible first time receiving brakes experience! Philip and Jose exhibited some of the best customer care ever! Their energy ✨️ was superb! Definitely recommend and for myself, returning as needed! Thanks fellas!!

Great priceBrakes
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jose very friendly, took me out and showed me just how what i needed done. Confe my mechanic was great. I would recommend Mavis tire and brakes . They are efficient and Honest. Great people.

Wheel alignmentBrakes
Joey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jose and Philip were very helpful and courteous. They let us know exactly what service was going to be performed and the cost. No surprises. They worked with our schedule. Thank you!

Reasonable priceBrakes
NicholeLocal Guide · 235 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Stopped in today to get my brakes replaced and ended up having to get my rotors done too. Since it was last minute I was able to apply for a credit card and get 6 months no financing and use it in store today to pay for it. I believe the gentleman that was helping me was named Philip and he was helpful with getting…

Not sureBrakes
Nadia'sNotHere5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I always go to this location for my car maintenance. So friendly. So helpful. Phil always gets me right and takes care of my baby. I appreciate you guys. Thank you

TiresGeneral repairsWheel alignment
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On vacation from Michigan had a brake pad stick and ruin rotor. We called and they got us in immediately and fixed the problem. Very friendly and courteous. Highly recommended.

Brakes
Leroy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Philip and Andy Provided great service today and help me get my brakes . you need to come see these guys.!

Great priceBrakes
Ricardo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today I went in to have my brake pads replaced, but it turned out my brake discs also needed changing. I couldn’t pay for everything upfront, but they worked out a payment plan for me with no high interest, which was a huge help. My oil pan also had to be replaced, and they clearly showed me why—it turns out a…

Reasonable priceBrakesOil changeService not listed
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakes
ArnaldoLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 1%Not sure 3%

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