Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
Customers frequently praise the shop for quick service on tire repairs, brake work, and oil changes, often noting that staff explain procedures clearly and provide free inspections. However, recurring complaints involve pricing discrepancies where final costs exceed initial estimates, along with reports of damaged vehicle sensors and unprofessional behavior from management.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,387 Google reviews we collected
Phrases our text analysis found in 1,163 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Assistant manager Phil took good care of me today and he was very attentive to my needs so happy to have met this guy.”
“Pedro the store manager here is terrible, he is rude with customers and his employees.”
“is is my third time coming to this Mavis Tires and they have provided exceptional service between Andrew and Philip, my wife had a flat back right tir…”
“However, after leaving the shop, my TPMS (Tire Pressure Monitoring System) would not recalibrate, and I discovered that a sensor had been damaged.”
“Super fast service thanks Mavis tires and brakes your the best.”
“To top it off when finished not even a apology for delays.”
“I highly recommend this Mavis and Phillip and his team.”
“I strongly do not recommend this place if you value your vehicle.”
“The prices were affordable and I will be using Mavis and telling everyone to go get the experience.”
“Even so, it was still too expensive for me, and I insisted I wouldn't do the job.”
“I would definitely recommend Mavis Tires and Brakes to anyone looking for honest, professional, and reliable service.”
“Where to start, these guys lied to me that my car has the manufactures original starter, which i knew it wasn't, they wanted to charge me $530 bucks t…”
“Phil was really great and explained everything they did for my car which was much appreciated!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mavis Tires & Brakes for 8 kinds of job. Pick one to see what they paid and said.
Great service and customer service! Phillip, Andrew, Pedro were great!! 5-star experience!!
Phil got me in for a flat repair in a jiffy.! Super quick service n nice employees here. Thanks mavis Kissimmee.!
Assistant manager Phil took good care of me today and he was very attentive to my needs so happy to have met this guy. Make sure you ask for Phil when you arrive this guy rocks.! Super fast service thanks Mavis tires and brakes your the best.!
This is my third time coming to this Mavis Tires and they have provided exceptional service between Andrew and Philip, my wife had a flat back right tire and they were able to patch it very quickly despite the shop being busy so that we were able to take the nail out of the tire and quickly patch it so that me and…
They got me in very quickly without an appointment. Phil was really great and explained everything they did for my car which was much appreciated! Will be coming back again!
Fast professional service. Woke up to an unexpected flat tire with plans of traveling to Legoland. The guys at Mavis took care of me and my family in no time. Great service. I recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 130 | — |
| Oil change | 44 | — |
| Brakes | 20 | — |
| Wheel alignment | 15 | — |
| Steering & suspension repair | 5 | — |
| General repairs | 4 | — |
| Air & cabin filter replacement | 4 | — |
| Auto engine diagnostic | 4 | — |
4.8 ★★★★★ 1,387 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service and customer service! Phillip, Andrew, Pedro were great!! 5-star experience!!
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Phil got me in for a flat repair in a jiffy.! Super quick service n nice employees here. Thanks mavis Kissimmee.!
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Looked out for me on new tires. Great job!!
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Assistant manager Phil took good care of me today and he was very attentive to my needs so happy to have met this guy. Make sure you ask for Phil when you arrive this guy rocks.! Super fast service thanks Mavis tires and brakes your the best.!
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
This is my third time coming to this Mavis Tires and they have provided exceptional service between Andrew and Philip, my wife had a flat back right tire and they were able to patch it very quickly despite the shop being busy so that we were able to take the nail out of the tire and quickly patch it so that me and my wife were both able to continue on our day. Thank you guys for the high quality and great customer service.
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Phil helped a lot , great work highly recommend
Thank you so much for this fantastic rating! This exactly where we want to be for you!
They got me in very quickly without an appointment. Phil was really great and explained everything they did for my car which was much appreciated! Will be coming back again!
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Fast professional service. Woke up to an unexpected flat tire with plans of traveling to Legoland. The guys at Mavis took care of me and my family in no time. Great service. I recommend.
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Phil & Pedro looked out for Me! Excellent service and very quick.
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Phil was very helpful, and service was quick!
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
