How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREMavis Tires & Brakes
Kissimmee, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #510Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,387 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mavis Tires & Brakes for 8 kinds of job.
Mavis Tires & Brakes for oil change
Clear ✕All 44 Google reviews tagged “Oil change”
Phil was very helpful, and service was quick!
I had an oil change an inspection of my car this morning and I can’t say enough good things about Phillip and his team. They were courteous and thorough, and the price was competitive. I’ve been to the Kissimmee Mavis before and have always had a positive experience. I highly recommend this Mavis and Phillip and his team.
Phil took good care of me and made sure all the work I needed to be done got done. First time at this location and I will definitely be coming back for anything I need. Thank you .
Pedro was the first person I encountered when I came in, he did not acknowledge me. When I said good morning, he didn't even answer. I told him what I was there for and he just asked for the keys and left. I started to get upset when Andrew came in and he said good morning right away. He was very friendly with a…
Very thankful for the service and staff. Phillip guided me through every option of service and went above and beyond his duties. The prices were affordable and I will be using Mavis and telling everyone to go get the experience.
Phil and Andrew great customer service treated me well and got an awesome experience at the shop. Recommend 100%
Phillip went the extra mile for us today, he’s professional and courteous, we strongly recommend this mavis store for auto repairs, thanks again guys.
Andrew, Pedro, and Phil were very knowledgeable, helpful, kind, and patient with me when I came in to get my car fixed up. Always love going to this store.
Phillip was great today! Very friendly and quick service.
I recommend Mavis tire customer service Philly was great help and given you the accurate information on your vehicle he's around friendly guy
Philip and the team here at Mavis were still able to provide my vehicle and I with quality service and pricing despite their system being down. Easy to work with and will definitely come back again!
These guys had some of the best customer service i have experienced in a long time, especially at a car service shop. This will be my goto Mavis location!
I had a great experience at Mavis today! Phillip made the whole process incredibly easy from start to finish. I was able to drop off my car, and he kept me updated, sending me a message as soon as it was ready. He was professional, friendly, and made everything convenient. Jose also did a great job taking care of my…
Phillip was transparent, kind, friendly and helpful. Also the mechanic ( I didn't get his name ) had super good attitude.
Phillip is the man! By far the best experience I’ve had at a tire shop. Phillip was pleasant and professional from the first phone call to the moment we left. He got my girlfriend and me taken care of quickly and had us ready to head back to the Keys in no time. The entire experience was smooth, efficient, and…
Phillip was so helpful and had no problem getting us in and out for a quick oil change and tire rotation! Needed this quick service before heading back down to the Keys!
Phil and everyone I spoke with at the Vineland St location were professional and friendly. I went in for an oil change ended up with a radiator replacement. The employees showed me the area of concern and discussed it with me. When I approved the repair, they had the car ready same day and even stayed a bit after…
Went to have my car’s brakes inspected because they were making a screeching sound. After inspection was told that my back brakes were all good and they said I only had to change the front brake pads. I got that done plus an oil change for $628. A day after the brakes still sounded terrible. Went to the chevy…
Phil and Andrew helped me out today, they were a huge help, knowledgeable and friendly. I always come here for service. 10/10 would recommend.
My first time scheduling a service at this location. Phil was awesome. He accommodated me and was able to move up my appointment time along with having great communication during my visit. He has such great energy and you can tell he really wants to help you stay informed, review the best options, and genuinely…
Phil is the BEST. Don't go anywhere. Applied all discounts.
Great service, Phil helped us get an oil change. Smooth process, they honor your appointment. Would recommend.
I was recommended here by a couple at a restaurant after overhearing I had a bad experience at another place and decided to give it a try and the service was amazing and surprisingly fast and I have to say Phil really went the extra Mile seeing I did not understand some of the parts needed and explain it to me so I…
Went to get my oil changed and found out my tires had some cracking going on. Pedro and his team where quick to help me and even put up with me as I tried to price match other places. They ended up working out a very fair deal for me. Tires where installed and Pedro was kind enough to test drive it with me to be…
Phil & Andrew did a wonderful job with customer service and maintenance in my car! Thank you!
Phil from the 4135 W Vine St location in Kissimmee is the MVP, I came in as a walk-in for an oil change 1hr before close and he was STILL able to squeeze me in. Highly recommend
This is not my first time coming here, and every time I visit | receive great service. The team is always professional, friendly, and efficient. Phill and José took great care of me today and made sure everything was done quickly and explained clearly. I really appreciate the consistent excellent customer service. I…
Always a quick and easy experience when coming here. Phillip is always very kind at the front desk!
I always go to this location for my car maintenance. So friendly. So helpful. Phil always gets me right and takes care of my baby. I appreciate you guys. Thank you
Wow!! Amazing team!! Great work and crazy reasonable!!
Honest, well priced, efficient. I couldn’t really ask for more. I’m in procurement by occupation, so sourcing is in my blood. They are greatly priced, and did I mention honest? Fantastic 👌
Ramon the mechanic fixed my car in no time and Philip the front desk was vey helpful and explained eveeything so well. They both were very attentive and did an amazing job. I also appreciate the amazing customer service.
Huge shoutout to phil who helped me out today — super kind, patient, and professional. Really appreciated the great service. Highly recommend this shop
Great staff. Quick and easy oil change. My go to service place
Great fast and efficient service, show you clearly what you need.
Friendly team, great and fast service
Jose was so personable and accommodating! I was on a time crunch and he had my oil changed within 45 minutes! Amazing service!!!
Great shop, service doesn’t take long and they’re all very nice. Andy was great at helping us out today!
This location is great, Janet and Phillip were extremely helpful. If you’re on a budget, they really do try their best to work within what you can do. Highly recommended!
It’s was very busy but José made sure everyone got taking care of … Thanks A lot 🫡
Today I went in to have my brake pads replaced, but it turned out my brake discs also needed changing. I couldn’t pay for everything upfront, but they worked out a payment plan for me with no high interest, which was a huge help. My oil pan also had to be replaced, and they clearly showed me why—it turns out a…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 130 | — |
| Oil change | 44 | — |
| Brakes | 20 | — |
| Wheel alignment | 15 | — |
| Steering & suspension repair | 5 | — |
| General repairs | 4 | — |
| Air & cabin filter replacement | 4 | — |
| Auto engine diagnostic | 4 | — |
